Page 2 of 67

Introduction
3
What is SYNC?3
Safety information 4
Phone dependent features 4
SYNCvoice recognition feature 5
Voice recognition system overview
7
Using voice commands with SYNC7
SYNCsystem controls
9
Quick reference chart 9
SYNCphone features (if equipped)
11
Quickstart - How to get going 11
Pairing your phone through your navigation system 11
Making a call 12
SYNCphone features 13
Saving a contact or phone number as a Quick Dial 14
Accessing your phone book 15
Call history 16
System settings 16
Adding (pairing) a phone 17
Connecting a phone 18
Deleting a phone 18
Advanced settings 19
Turning Bluetooth on/off 20
911 assist™ 21
Vehicle health report 25
Setting a ring tone 29
Message notification 30
Automatically download your phone book 31
Modifying your phone book and call history 32
Turning prompts on/off 34
Returning to factory defaults 35
Performing a master reset 35
Installing new vehicle applications 36
Accessing SYNCsystem information 37
Table of Contents
1SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)
Page 21 of 67
4. Scroll using/on the
screen to cycle through the
following options:
•Bluetooth On/Off
•911 Assist™(if equipped)
•Vehicle Health Report(if equipped, U.S. only)
•Incoming Call Ringer
•Text Message Notification
•Automatic Download On/Off
•Modify Phonebook
•Provider
•Candidate Lists
•Factory Defaults
•Master Reset
•Install
•System Information
Turning Bluetooth on/off
TurningBluetoothOFF will turn off access to all features to all SYNC
Bluetoothrelated features (i.e., text messaging, hands-free calling,
Bluetoothmedia streaming). Any incoming text or phone messages will
go into their respective missed folders.
To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
20SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)
Page 36 of 67

Returning to the factory default settings
SYNCallows you to return to its factory default settings. This selection
will not erase your downloaded phone book/call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
resetin the following section.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Factory
Defaults’.
5. SYNCwill ask you to confirm
your selection. Press YES and the
system will confirm ‘Factory
Defaults Reset’.
Performing a master reset
Performing a master reset will not only return all preference settings to
the factory defaults, but it will also completely erase all phone book, call
history and text messages previously downloaded to SYNC. To access:
1. Press the PHONE hard button.
Candidate List
SYNCphone features (if equipped)
35SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)
Page 37 of 67
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Master
Reset’.
5. SYNCwill ask you to confirm.
Press YES to continue.
SYNCwill confirm when the
master reset is complete.
Installing a new application
You can download new software applications (if available) and then load
the desired applications onto SYNCthrough your USB port. Please refer
to www.SyncMyRide.com for more information.
To install any downloaded software:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
SYNCphone features (if equipped)
36SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)
Page 48 of 67

You can also access the following buttons:
•Music Library:Provides you access to SYNC’s many media features,
such as: Play All, Play Artists, Play Albums, Play Tracks, Play Playlists,
and Explore the USB.
•Similar Music:In USB mode, select to have SYNCcreate a new
playlist of music similar to the currently playing track.
•Repeat:Select to repeat the current track in USB mode.
•Shuffle:Select to shuffle the current tracks in USB mode.
•Settings:Refer toAdvanced settingsin theSYNCphone features
chapter for information on how to make adjustments to the prompts,
language, master reset, factory defaults, etc.
•Text:Press to view additional information, if available.
What’s playing?
At any time while a track is playing, SYNCwill read the metadata tags
of the track to you (if populated). Simply press
or VOICE. A tone
will sound and SYNCwill say “Main menu”. Say “USER DEVICE” and,
when prompted, ask “What’s playing?”
Supported media players, formats and metadata information
SYNCis capable of hosting nearly any digital media player, including
iPod, Zune™, “Plays from device” players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
SYNCis also able to organize and sort your indexed media from your
playing device by metadata tags. Metadata tags are descriptive software
identifiers embedded in your media files which provide information about
the media file. SYNCsupports the following metadata tags:
•Artist
•Album
•Genre
•Track
If your indexed media files contain no information embedded in these
metadata tags, SYNCwill automatically classify the empty metadata tags
as UNKNOWN.
SYNCmedia features (if equipped)
47SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)