2010 LINCOLN MKT ESP

through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC
, SYNC
will search for and connect to any
available, previously paired cell phone and attempt to place the call to
911.Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC

will say the following or a similar message:
“SYNC
will attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC

dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNC
is on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC
911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled cellular phone is paired and connected to SYNC
.
•A connectedBluetoothenabled cellular phone has the ability to make
an outgoing call at the time of the incident (i.e, has adequate network
coverage and signal strength).
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
SYNCphone features (if equipped)
23SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

Select ‘On’ to turn text message
notification on. With notifications
turned on, an audible tone sounds
during an incoming text message
and response options appear in the
display (i.e., view the message, have
the system read the message aloud,
dial the person sending the message
or cancel).
Select ‘Off’ to turn text notifications
off. With notifications turned off, you will not be notified by a tone and
the incoming text message will not appear on screen.
Selecting automatic downloading
If you choose, SYNC
will automatically download your phone book and
call history from your connectedBluetoothenabled cellular phone upon
every connection cycle. This automatic download will overwrite your
existing phone book and call history stored in SYNC
.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Select ‘Auto Download On/Off’.
SYNCphone features (if equipped)
31SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

This screen will show you SYNC
’s
system information.
TEXT MESSAGING
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 3 mph
(5 km/h).
SYNC
not only enables you to send and receive text messages via
Bluetooth, but SYNC
will read them to you aloud and also translate
many popularly used text messaging acronyms such as “lol”. SYNC
also
allows you to respond with a list of predefined messages.
To access:
1. Press the PHONE hard button.
2. Select the ‘Text Message’ tab on
the touchscreen. SYNC
will
automatically check to see if the
currently connected phone supports
text messaging. If it does not, this
screen will display.
3. If your phone is equipped for text messaging, SYNC
will take you to
the text messaging screen. From this screen you will be able to select
from the following options:
View:Select the desired text message and press VIEW to view the text
message.
Note:For your safety, this is a speed dependent feature.
Listen:Select desired message and press LISTEN to have the system
read the text message to you aloud.
SYNCphone features (if equipped)
38SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

5. Select the desired text message. In addition to your text, the message
will also contain a signature of : “This message was sent from myFord,
Lincoln or Mercuryvehicle.”
6. Press
Recipients. SYNC
will now allow you to choose to whom
you would like to send your text message.
Note:Only one recipient per text message is allowed.
7. Press ‘Phone Book’ to access your
phone book listings. Press
/
to cycle through the contacts. Press
the desired contact and press
Send.
Note:For quicker browsing, SYNC
will only make available the quick
sort buttons for the respective downloaded phone book contacts.
Press ‘Phone Number’ to send your
text message to a phone number
(which is not listed with a contact
in your phone book/call history).
Use the dial pad to manually enter
the desired number. Once the
number is entered, press
Send.
SYNC
will ask you to confirm. Press
Send.
Forwarding a text message
Note:Forwarding text messages viaBluetoothis a phone dependent
feature.
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 3 mph (5 km/h).
1. Press the PHONE hard button.
SYNCphone features (if equipped)
41SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

2. Select the ‘Text Message’ tab on
the touchscreen.
3. Select ‘Compose’.
4. Scroll using
/on the
touchscreen to select one of
SYNC
’s 15 predefined text
messages.
5. Press
Recipients. SYNC
will
now allow you to choose to whom
you would like to send your text
message.
Note:Only one recipient per text
message is allowed.
6. Press ‘Phone Book’ to access your
phone book contacts. Select the
desired contact and press
Send.
Note:For quicker browsing, SYNC
will only make available the quick
sort buttons for the respective downloaded phone book contacts.
SYNC
will ask you to confirm. Press
Send.
SYNCphone features (if equipped)
42SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The drivers primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
In phone mode, press
or VOICE on the steering wheel controls.
When prompted, you may say any of the following commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book, call history,
etc.
Note:With the above commands, words in()areoptional and do not
have to be spoken for the system to understand the command.
Note:If you are not in phone mode, press
or VOICE on the steering
wheel controls. When prompted, say, “Phone” and then any of the above
commands.
In phone mode, you can say “Dial” to access any of the following
commands:
• 0–9•Dial
•Delete (deletes one digit)•Clear (deletes all entered digits)
•Plus•Star
•Asterisk (*)•800 (eight hundred)
•700 (seven hundred)•900 (nine hundred)
•411 (four-one-one), 911
(nine-one-one), etc.•# / (pound, slash)
SYNCphone features (if equipped)
43SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

VOICE COMMANDS WHEN USING THE USB PORT
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The drivers primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
When using the USB port, press
or VOICE on the steering wheel
controls. When prompted, say “User Device” and any of the following
commands:
•Play all•Play
•Pause•What’s playing?
•Similar music•Play next track
•Play previous track•Play next folder
2
•Shuffle on•Shuffle off
•Play previous folder2•Autoplay on
•Autoplay off•Repeat on
•Repeat off•Play album
•Play genre
1•Play playlist 1
•Play track 1•Play artist 1
•Voice settings
In voice settings mode, press
or VOICE on the steering wheel
controls. When prompted, you may say the following commands:
•Media candidate lists on•Media candidate lists off
1Voice commands are not available until indexing is complete.
2Voice commands only available in folder mode. For more information,
refer toExploring the USB device.
Note:In the above possible commands,“name”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Media candidate lists:Lists are a list of possible results from your
voice commands. These occur when SYNC has equal confidence of
several possible results from your voice command.
SYNCmedia features (if equipped)
57SeeEnd User License Agreementat the end of this book
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)

affiliates and/or their designated agent may disclose this information to
others, but not in a form that personally identifies you.
•Internet-Based Services Components:The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that MS, Microsoft
Corporation, their affiliates and/or their designated agent may
automatically check the version of the SOFTWARE and/or its
components that you are utilizing and may provide upgrades or
supplements to the SOFTWARE that may be automatically
downloaded to your DEVICE.
•Additional Software/Services:The SOFTWARE may permit FORD
MOTOR COMPANY, MS, Microsoft Corporation, their affiliates and/or
their designated agent to provide or make available to you
SOFTWARE updates, supplements, add-on components, or
Internet-based services components of the SOFTWARE after the date
you obtain your initial copy of the SOFTWARE (“Supplemental
Components”).
If FORD MOTOR COMPANY provides or makes available to you
Supplemental Components and no other EULA terms are provided along
with the Supplemental Components, then the terms of this EULA shall
apply.
If MS, Microsoft Corporation, their affiliates and/or their designated agent
make available Supplemental Components, and no other EULA terms are
provided, then the terms of this EULA shall apply, except that the MS,
Microsoft Corporation or affiliate entity providing the Supplemental
Component(s) shall be the licensor of the Supplemental Component(s).
FORD MOTOR COMPANY, MS, Microsoft Corporation, their affiliates
and/or their designated agent reserve the right to discontinue without
liability any Internet-based services provided to you or made available to
you through the use of the SOFTWARE.
•Links to Third Party Sites:The SOFTWARE may provide you with
the ability to link to third party sites through the use of the
SOFTWARE. The third party sites are not under the control of MS,
Microsoft Corporation, their affiliates and/or their designated agent.
Neither MS nor Microsoft Corporation nor their affiliates nor their
designated agent are responsible for (i) the contents of any third
party sites, any links contained in third party sites, or any changes or
updates to third party sites, or (ii) webcasting or any other form of
transmission received from any third party sites. If the SOFTWARE
provides links to third party sites, those links are provided to you only
SYNCEnd user license agreement
61
2010 SYNC/MGM(mgm)
Supplement(supplement), 1st Printing
USA(fus)