Customer Assistance 361
Reporting safety defects (U.S. only) 367
Reporting safety defects (Canada only) 367
Cleaning 368
Maintenance and Specifications 376
Engine compartment 378
Engine oil 382
Battery 385
Engine coolant 388
Fuel information 394
Air filter(s) 409
Part numbers 411
Maintenance product specifications and capacities 412
Engine data 415
Accessories 419
Ford Extended Service Plan 421
Index 424
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including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
Copyright © 2009 Ford Motor Company
Table of Contents
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SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See yourSYNCsupplement for more information.
Introduction
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Event Data Recording
Other modules in your vehicle — event data recorders — are
capable of collecting and storing data during a crash or near
crash event. The recorded information may assist in the
investigation of such an event. The modules may record
information about both the vehicle and the occupants, potentially
including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were
buckled;
•how far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•how fast the vehicle was traveling;
•where the driver was positioning the steering wheel; and
•longitude and latitude of vehicle at last location, using GPS
technology and advanced vehicle sensors.
To access this information, special equipment must be directly
connected to the recording modules. Ford Motor Company and
Ford of Canada do not access event data recorder information
without obtaining consent, unless pursuant to court order or
where required by law enforcement, other government authorities
or other third parties acting with lawful authority. Other parties
may seek to access the information independently of Ford Motor
Company and Ford of Canada. To the extent that any law
pertaining to Event Data Recording applies to SYNCor its
features, please note the following: Once 911 Assist (if equipped)
is enabled (set ON), 911 Assist may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
activate the feature. See your SYNCsupplement for more
information. Additionally, when you connect to Traffic, Directions
and Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
Introduction
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WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
Fuel gauge:Indicates
approximately how much fuel is left
in the fuel tank (when the ignition
is on). The fuel gauge may vary
slightly when the vehicle is in
motion or on a grade.
The FUEL icon and arrow indicates
which side of the vehicle the fuel
filler door is located.
Refer toFilling the tankin theMaintenance and Specifications
chapter for more information.
Tachometer:Indicates the engine
speed in revolutions per minute.
Driving with your tachometer
pointer continuously at the top of
the scale may damage the engine.
Odometer:Registers the total miles
(kilometers) of the vehicle. Refer to
Message centerin this chapter on
how to switch the display from
Metric to English.
Trip odometer:Refer toMessage centerin theInstrument cluster
chapter.
MESSAGE CENTER
Your vehicle’s message center allows you to configure/personalize certain
vehicle options to suit your needs.
The message center is also capable of monitoring many vehicle systems
and will alert you to potential vehicle problems and various conditions
with an informational message followed by a long indicator chime.
Instrument Cluster
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Press and hold RESET for two seconds to set the language choice.
System warnings
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
In the event of a multiple warning situation, the message center will
cycle the display to show all warnings by displaying each one for four
seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
•Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
•Some messages will appear once and then again when the vehicle is
restarted.
•Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
•Some messages can be acknowledged and reset by pressing RESET.
This allows you to use the full message center functionality by clearing
the message.
DRIVER DOOR AJAR— Displayed when the driver’s door is not
completely closed.
PASSENGER DOOR AJAR— Displayed when the passenger side door
is not completely closed.
REAR LEFT DOOR AJAR— Displayed when the rear left door is not
completely closed.
REAR RIGHT DOOR AJAR— Displayed when the rear right door is
not completely closed.
PARK BRAKE ENGAGED— Displayed when the parking brake is set,
the engine is running and the vehicle is driven more than 3 mph
(5 km/h). If the warning stays on after the parking brake is released,
contact your authorized dealer as soon as possible.
FUEL LEVEL LOW— Displayed as an early reminder of a low fuel
condition.
CHECK FUEL FILL INLET— Displayed when the fuel fill inlet may
not be properly closed. Refer toEasy Fuel™ “no cap” fuel systemin
theMaintenance and Specificationschapter.
Instrument Cluster
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2. Select the ‘Jukebox’ tab on the
touchscreen. You can then select
from the following options:
Scan:Press for a brief sampling of the currently selected CD, playlist,
genre, etc. Press again to disengage.
Repeat:Press to repeat the current CD, playlist, etc. Press again to
disengage.
Shuffle:Press to shuffle all the tracks on the current CD, playlist, etc. in
random order. Press again to disengage.
Music library:Press to access all of your saved music. You can choose
to view/play the material in the following ways:
•Play all tracks:Select to play all tracks saved in the jukebox.
•Playlist:Select to play your own playlist.
•Play genre:Select to have the system play only music from a specific
genre.
•Play artist:Select to have the system play only music by a specific
artist.
•Play album:Select to have the system play only music from a specific
album.
Options:Select to view your other options:
•Edit Playlists:Select to edit your playlists.
•Edit Music Library Contents:Select to make changes to the
content in your music library.
•Update Album Information from CD Database:Select to update
the residing album information from the Gracenotedatabase if a
recent software update was performed.
•Hard Disk Drive Information:Select to access the system’s hard
drive disc information such as used/free space and total capacity.
•CD Database Information:Select to access the CD database
information.
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Radio Display Condition Action Required
NO SIGNAL Loss of signal from
the SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.You are in a location
that is blocking the
SIRIUS signal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS Satellite
Radio.Call SIRIUS at
1–888–539–7474 to
re-activate or resolve
subscription issues.
FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED)
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. The driver’s primary responsibility is the safe
operation of their vehicle. Only use cell phones and other devices not
essential to the driving task when it is safe to do so.
Your vehicle may be equipped with a Family Entertainment System
(FES) which allows you to listen to audio CDs, MP3 discs, watch DVDs
and to plug in and play a variety of standard video game systems. The
headrest-mounted DVD players are capable of playing standard DVDs,
CDs, MP3s and are compatible with Video CD, HDCD, Hybrid SACD
(play CD layer only), SVCD, DVD-video, JPEGs, up to MPEG-4 files, MP3
files and WMA media. Please review this material to become familiar with
the FES features and controls as well as the very important safety
information.
Entertainment Systems
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Quick start
Your family entertainment system includes two headrest-mounted DVD
player/screens, two sets of wireless infrared (IR) headphones and a
wireless infrared (IR) remote control capable of controlling either DVD
player. Both DVD players are capable of playing their own independent
media, or they can both watch the same media.
When in single play mode, the headrest video sources that have been
selected at each headrest will play through the speakers, but no audio is
available through the headphones.
To play a DVD
1. Insert a DVD into the system, label side facing the rear passengers.
The disc slot indicator lights will illuminate. The system will
automatically load the disc and it will begin to play. LOADING will
appear in the screen.
2. If there is already a disc in the system, press the power button on the
DVD system and then press
(Play) to begin to play the disc.
3. Use the bezel controls to play (
) pause (), stop (), or
eject (
) a DVD.
Press
/to access the previous/next chapter. Press and hold for a
fast reverse/forward search.
Note:The system goes into dual play mode when it is turned on. Audio
from the DVD system will not play over the rear two speakers until dual
play mode is turned off. When dual play mode is turned on, the audio
sound plays over the front two speakers until dual play mode is turned
off.
Note:Each headrest monitor is labeled with an identifier (either A or B)
found in the upper right corner of the system.
To watch a DVD playing in the other headrest system:Press MEDIA
repeatedly until the desired system (Monitor A or Monitor B) appears in
the display.
Entertainment Systems
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