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5
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513
5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
Have the malfunction repaired immediatelyAfter taking the specified steps to co rrect the suspected problem, check
that the warning message and light go off.
Interior
buzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure
Once
(Flashes)
The electronic key
is not detected
when an attempt
is made to start
the hybrid system.Start the hybrid
system with the
electronic key
present.
Once3 times
(Flashes)
The electronic key
was carried out-
side the vehicle
and a door other
than the driver's
door was opened
and closed while
the “POWER”
switch was in a
mode other than
off.
Bring the elec-
tronic key back
into the vehicle.
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
the shift position P
was selected with-
out turning off the
“POWER” switch.
Tu r n t h e
“POWER” switch
off or bring the
electronic key
back into the vehi-
cle.
Page 516 of 611
514
5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
OnceCon-
tinuous
(Displayed alternately)(Flashes)
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors
without first turn-
ing the “POWER”
switch off.
Tu r n t h e
“POWER” switch
off and lock the
doors again.
Once
(Flashes)
An attempt was
made to start the
hybrid system
without the elec-
tronic key being
present, or the
electronic key was
not functioning
normally.
An attempt was
made to drive
when the regular
key was not inside
the vehicle.
Confirm that the
electronic key is
inside the vehicle.
Con-
tinuous
(Flashes)
The driver’s door
was opened while
any shift position
other than P was
selected without
turning off the
“POWER” switch.
Change the shift
position to P.
Interior buzzerExterior buzzerWarning messageDetailsCorrection
procedure
Page 517 of 611
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When trouble arises
515
5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
Con-
tinuousCon-
tinuous
(Displayed alternately)(Flashes)
The electronic key
was carried out-
side the vehicle
and the driver’s
door was opened
and closed while
any shift position
other than P was
selected without
turning off the
“POWER” switch.
•Change the shift position to P.
• Bring the elec-
tronic key back
into the vehicle.
OnceCon-
tinuous
(Flashes)
An attempt was
made to lock the
doors using the
smart access sys-
tem with push-
button start while
the electronic key
was still inside the
vehicle.
Retrieve the elec-
tronic key from
the vehicle and
lock the doors
again.
Interior buzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure
Page 519 of 611
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When trouble arises
517
5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
Once
(Flashes)
• When the doors were unlocked
with the
mechanical key
and then the
“POWER”
switch was
pressed, the
electronic key
could not be
detected in the
vehicle.
• The electronic key could not be
detected in the
vehicle even
after the
“POWER”
switch was
pressed two
consecutive
times.
Touch the elec-
tronic key to the
“POWER” switch
while depressing
the brake pedal.
Once
(Flashes)
An attempt was
made to start the
hybrid system
with the shift posi-
tion in N.Change the shift
position to P and
start the hybrid
system.
Interior buzzerExterior buzzerWa r n i n g m e s s a g eDetailsCorrection
procedure
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When trouble arises
521
5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
If you have a flat tire
Remove the flat tire and replace it with the spare provided.
■Before jacking up the vehicle
● Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Change the shift position to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
To o l t r a y
Towing eyelet
JackJack handle
Wr e n c h
Spare tire
Wheel nut wrench
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5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation.
Check the following and perform the appropriate procedure:
■ The hybrid system will not star t even though the correct starting
procedure is being followed. ( →P. 145)
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly.* ( →P. 533)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system.* ( →P. 9 6 )
● There may be a malfunction in the P position control system.*
(→ P. 148, 502)
● The hybrid system may be malfunctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malfunction, an interim measure is avail-
able to start the hybrid system. ( →P. 455)
*: It may not be possible to shift out of the P position.
■The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 5 3 6 )
● The 12-volt battery terminal connections may be loose or cor-
roded.
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5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
●Turn off any unnecessary electrical components when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
■When the 12-volt battery is discharged
●The hybrid system may not start. (→P. 434)
●If the 12-volt battery is depleted with the shift position in P, it will not be possible
to shift out of P. In this case, the vehicle cannot be towed without lifting both
front wheels because the front wheels are locked by the parking lock.
(→ P. 4 8 3 )
●When the 12-volt battery is reconnected, start the hybrid system, depress the
brake pedal, and confirm that it is possible to shift into each shift position.
Close the exclusive jump starting terminal cover and reinstall
the fuse box cover.
Once the hybrid system starts, ha ve the vehicle inspected at your
Lexus dealer as soon as possible.
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When trouble arises
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5-2. Steps to take in an emergency
HS250h_U_75033U(Canada)
If the vehicle becomes stuck
■When changing the shift position
Depress the brake pedal and ensure that the vehicle has stopped completely
before changing the shift position. Failure to do so could cause the rejection func-
tion to be activated, canceling the shift position change, or causing the shift position
to change to N automatically.
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear to avoid striking other vehicles, objects or people. The vehicle may
also lunge forward or lunge back suddenly as it becomes free. Use extreme cau-
tion.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident resulting in death or serious injury.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt or snow:
Apply the parking brake, change the shift position to P and
stop the hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to
help provide traction.
Restart the hybrid system.
Make sure to change the shift position to D or R, release the
parking brake, and then carefully depress the accelerator
pedal.
Turn off the TRAC and VSC systems if these functions are hamper-
ing your attempts to free the vehicle. (→ P. 2 2 6 )