2010 Lexus HS250h towing

368
3-6. Using the storage features
HS250h_U_75033U(Canada)
■Using the cup holder to store small items
■The position of the holder can be changed (front)
CAUTION
■Items unsuitable for the cup holder
Do not place anything other than cups or aluminum cans in the cup holders.
Other items may be thrown out of the holders in the event of an accident or sudden
braking, causing injury. If possible, cover hot drinks to prevent burns.
■When not in use
Keep the cup holders closed. In the event of sudden braking, an accident may occur
due to an occupant being struck by the open cup holders or the items stored inside.
NOTICE
■To prevent damage to the rear cup holders
Stow the cup holders before stowing the armrest.
Remove the holder.
Change the position of the holder.
Cup holders

369
3-6. Using the storage features
3
Interior features
HS250h_U_75033U(Canada)
Bottle holdersFront
Rear
■When using the holder as a bottle holder
●When storing a bottle, close the cap.
●The bottle may not be stored depending on its size or shape.
NOTICE
■Items that should not be stowed in the bottle holders
Put the cap on before stowing a bottle. Do not place open bottles in the bottle hold-
ers, or glasses and paper cups containing liquid. The contents may spill and glasses
may break.
Bottle holders

399
3-7. Other interior features
3
Interior features
HS250h_U_75033U(Canada)■
Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■Enhanced Roadsi de Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Roadside
Assistance services and their limitations, please see the Safety Con-
nect Terms and Conditions, which are available at Lexus.com.
Safety information for Safety Connect
Important! Read this information before using Safety Connect.
■ Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio fre-
quency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wireless
phones. Those guidelines are consistent with the safety standards pre-
viously set by the following U.S. and international standards bodies.
● ANSI (American National Stan dards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation Pro-
tection) [1996]

5
When trouble arises
483
5-1. Essential information
HS250h_U_75033U(Canada)
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Lexus dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency
towing eyelet(s). This should only
be attempted on hard surfaced
roads for short distances at under
18 mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.

484
5-1. Essential information
HS250h_U_75033U(Canada)●
If emergency towing cannot be performed
The vehicle cannot be towed by another vehicle in the following situa-
tions because the front wheels may be locked by the parking lock.
Transport the vehicle with both front wheels or all 4 wheels lifted using
a flatbed or wheel-lift type truck.
• There is a malfunction in the smart access system with push-button
start.
• The P position control system is malfunctioning. ( →P. 502)
• The 12-volt battery is discharged.
Installing towing eyelets
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.

5
When trouble arises
485
5-1. Essential information
HS250h_U_75033U(Canada)Tighten down the towing eyelet
securely using a wheel nut wrench.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.

486
5-1. Essential information
HS250h_U_75033U(Canada)From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck
If your Lexus is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie downs
or the vehicle may be damaged.

5
When trouble arises
487
5-1. Essential information
HS250h_U_75033U(Canada)
■Before emergency towingTurn the “POWER” switch to ON mode. ( →P. 1 4 6 )
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N.
When the “POWER” switch is in ACCESSORY mode, the shift position
cannot be changed to N.
■Emergency towing eyelet location
→ P. 5 2 1
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always use caution for
the surroundings and other vehicles while towing.
●Do not turn off the power switch.
This may lead to accidents as the parking lock will be engaged.
●If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■Installing towing eyelets to the vehicle
Make sure that the towing eyelets are installed securely.
If not securely installed, the towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.