Page 518 of 608
518
5-2. Steps to take in an emergency
Po w e r  w a s  t u r n e d  
off due to the 
automatic power 
off function.
Next time when 
starting the hybrid 
system, increase 
the engine speed 
slightly and main-
tain that level for 
approximately 5 
minutes to 
recharge the 12-
volt battery.
OnceThe electronic key 
has a low battery.Replace the elec-
tronic key battery. 
(P.  4 5 3 )
Interior 
buzzerExterior  buzzerWa r n i n g  m e s s a g eDetailsCorrection 
procedure 
         
        
        
     
        
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5
When trouble arises
519
5-2. Steps to take in an emergency
Once
(Flashes)
The driver's door 
was opened and 
closed with the 
“POWER” switch 
turned off and 
then the 
“POWER” switch 
was put in 
ACCESSORY 
mode twice with-
out the hybrid sys-
tem being started.
Press the 
“POWER” switch 
while depressing 
the brake pedal.
During a hybrid 
system starting 
procedure in the 
event that the 
electronic key was 
not functioning 
properly 
( P.  5 3 3 ) ,  t h e  
“POWER” switch 
was touched with 
the electronic key. 
Press the 
“POWER” switch 
within 10 seconds 
of the buzzer 
sounding.
Interior 
buzzerExterior  buzzerWa r n i n g  m e s s a g eDetailsCorrection 
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530
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the situation. 
Check the following and perform the appropriate procedure: 
■The hybrid system will not start  even though the correct starting 
procedure is being followed. ( P.  1 4 7 )
One of the following may be the cause of the problem:
● The electr
onic key may not  be functioning properly.* (P.  5 3 3 )
● Ther
e may not be sufficient fuel in the vehicle’s tank. 
Refuel the vehicle.
● Ther
e may be a malfunction  in the immobilizer system.* (P.  9 6 )
● Ther
e may be a malfunction in the P position control system.*  
( P.  1 5 0 , 502 )
● The hybrid s
 ystem may be malfunc tioning due to an electrical 
problem such as an open circuit or a blown fuse. However, 
depending on the type of malfunc tion, an interim measure is avail-
able to start the hybrid system. ( P.  4 5 5)
*: It may not be possible to  shift out of the P position.
■The interior lights and headlights  are dim, or the horn does not 
sound or sounds at a low volume.
One of the following may be the cause of the problem:
● The 12-
volt battery may be discharged.  (P. 5 3 6 )
● The 12-
volt battery terminal co nnections may be loose or cor-
roded. 
         
        
        
     
        
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532
5-2. Steps to take in an emergency
If you lose your keys
New genuine Lexus keys can be made by your Lexus dealer using the other 
keys and the key number stamped on your key number plate. 
         
        
        
     
        
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5
When trouble arises
533
5-2. Steps to take in an emergency
If the electronic key does not operate properly
Locking and unlocking the doors, unlocking the trunk and key linked functions
Doors
Use the mechanical key (P
 . 39) 
in order to perform the following 
oper
 ations (driver’s door only):
Locks all the doors
Closes the windows and moon 
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks 
the driver's door. Turning the key 
once again unlocks the other 
doors.
Opens the windows and moon 
roof (turn and hold)
*
*: This setting must be customized  at your Lexus dealer.
If communication between the electron ic key and vehicle is interrupted 
( 
P.  4 9 ) or the electronic key cannot be used because the battery is 
depleted, the smart access system with push-button start and wireless 
r
 emote control cannot be used. In such  cases, the doors and trunk can be 
opened and the hybrid system can be started by following the procedure 
below. 
         
        
        
     
        
        Page 534 of 608
534
5-2. Steps to take in an emergency
Tr u n kTurn the mechanical key clock-
wise to open.
Changing “POWER” switch modes and starting the hybrid system
Depress the brake pedal.
Touch the Lexus emblem side of 
the electr
onic key to the 
“POWER” switch.
If any of the doors is opened or 
closed while the key is being 
touched to the switch, an alarm will 
sound to indicate that the start 
function cannot detect the elec -
tronic key. 
         
        
        
     
        
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5
When trouble arises
535
5-2. Steps to take in an emergency
To change “POWER” switch modes: Within 10 seconds of the 
buzzer sounding, release the brake pedal and press the 
“P
 OWER” switch. Modes can be changed each time the switch is 
pressed. ( P.  1 4 8 )
To start the hybrid system: Press the “POWER” switch within 10 
seconds of the buzz
 er sounding, keeping the brake pedal 
depressed.
In the event that the hybrid system  still cannot be oper
 ated, contact your 
Lexus dealer.
■Stopping the hybrid system
In the same method as the normal hybrid system stopping procedure, completely 
stop 
 the vehicle and then press the “POWER” switch.
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec -
tronic key battery be replaced immediately when the battery is depleted.  
(  P.  4 5 3 )
■When the electronic key does not work properly
Make sure that the smart access system wi th 
 push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on. 
(Customizable features  P.  5 7 2) 
         
        
        
     
        
        Page 574 of 608
574
6-2. Customization
Customizable Features
Vehicles with a navigation system: Settings that can be changed using 
the screen of the navigation system 
Vehicles with a navigation system: Settings that can be changed using 
the multi-information switches
Vehicles without a navigation system: Settings that can be changed 
using the multi-information switches
Settings that can be changed by your Lexus dealer
Definition of symbols: O = Available, — = Not available
ItemFunctionDefault settingCustom- ized
setting
Door lock  
(
P.  5 7 ,  
533)
Unlocking using 
a key
Driver’s 
door 
unlocked 
in one step, 
all doors 
unlocked 
in two 
steps
All doors 
unlocked 
in one step
O——O
Speed-detect-
ing automatic 
door lock func-
tion
OffOnO—OO
Selecting other 
than P position 
locks all doors
OnOffO—OO
Pressing the P 
position switch 
unlocks all doors
OnOffO—OO