
Published: 12-May-2014
General Information - Diagnostic Trouble Code (DTC) Index DTC: Telephone
Module (TEL)
Description and Operation
Telephone Module
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTES:
If a control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty
Policy and Procedures manual, or determine if any prior approval programme is in operation, prior to the installation of a new
module/component.
Generic scan tools may not read the codes listed, or may read only 5-digit codes. Match the 5 digits from the scan tool to
the first 5 digits of the 7-digit code listed to identify the fault (the last 2 digits give extra information read by the
manufacturer-approved diagnostic system).
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with
an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into
account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific
customer complaint and carry out the recommendations as required.
The table below lists all Diagnostic Trouble Codes (DTCs) that could be logged in the Telephone Module. For additional
diagnosis and testing information, refer to the relevant Diagnosis and Testing section in the workshop manual.
For additional information, refer to: Cellular Phone (415-00 Information and Entertainment System - General Information, Diagnosis and Testing).
DTC Description Possible Causes Action B1A56-13 Antenna - Circuit open
Bluetooth antenna circuit
- open circuit
Refer to the electrical circuit diagrams and check blue
tooth antenna circuit for open circuit B1D79-84
Microphone Input -
Signal below
allowable range
Signal amplitude <
minimum
Refer to the electrical circuit diagrams and test
microphone input circuit for short/open circuit. Check
integrated audio module for related DTCs and refer to
relevant DTC Index U1A00-88
Private
Communication
Network - Bus off
Bluetooth phone module
internal communications
failure
Suspect the module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the
DTC Index U2100-00
Initial Configuration
Not Complete - No
sub type information
Initial configuration not
complete
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN
network integrity tests using the manufacturer
approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Configuration
incompatible
Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the
telephone module. Check and install a new telephone

DTC Description Possible Causes Action U0401-00
Invalid Data Received
From ECM/PCM A - No
sub type information
ECM did not respond
properly to speed control
cancel or auto brake
cancel request
Check ECM for related DTCs and refer to relevant
DTC Index U0401-67
Invalid Data Received
From ECM/PCM A -
Signal incorrect after
event
ECM did not respond
properly to speed control
resume request
Check ECM for related DTCs and refer to relevant
DTC Index U0401-81
Invalid Data Received
From ECM/PCM A -
Invalid serial data
received
Invalid data received
from engine control
module
Bus signal/message
failure
Speed control inhibited
by ECM
Check the Engine Control Module for related DTCs
and refer to relevant DTC Index. If U040181 is
logged as historic but no other DTCs have logged in
the engine control module at the same time and
distance, it may be caused by cranking with low
voltage conditions. Check battery and charging
system according to instructions in the battery care
manual. Install the latest Engine Control Module
software using the manufacturer approved diagnostic
system, contact Dealer Technical Support before
replacing components U0415-53
Invalid Data Received
From Anti-Lock Braking
System (ABS) Control
Module - De-activated
Event information
Deactivated
Check the Anti-Lock Braking System Module for
related DTCs and refer to the relevant DTC index U0415-81
Invalid Data Received
From Anti-lock Brake
System (ABS) Control
Module - Invalid serial
data received
Stability assist fault
Check ABS module for related DTCs and refer to
relevant DTC Index U0417-67
Invalid Data Received
From Park Brake
Control Module - Signal
incorrect after event
Parking brake module did
not respond properly to
apply request
Check parking brake module for related DTCs and
refer to relevant DTC Index U0417-81
Invalid Data Received
From Park Brake
Control Module -
Invalid serial data
received
Speed control inhibited
by parking brake module
Check parking brake module for related DTCs and
refer to relevant DTC Index U0418-68
Invalid Data Received
From Brake System
Control Module - Event
information
Event information
Check the Anti-Lock Braking System Module for
related DTCs and refer to the relevant DTC index U0421-81
Invalid Data Received
From Suspension
Control Module 'A' -
Invalid serial data
received
Invalid serial data
received
Check the Suspension Control Module for related
DTCs and refer to the relevant DTC index U0423-81
Invalid Data Received
From Instrument Panel
Control Module -
Invalid serial data
received
Speed control inhibited
by instrument cluster
Check instrument cluster, CJB and RJB for related
DTCs and refer to relevant DTC Index U1A00-88
Private Communication
Network - Bus off
Bus off
The module setting this code has disabled CAN
transmission. Check for other bus off codes. Check
the module and circuits. Refer to the electrical circuit
diagrams. Clear all DTCs and road test the vehicle. If
the concern reoccurs contact Dealer Technical
Support for further advice. Under no circumstance
should any parts be replaced to overcome this issue U1A14-49
CAN Initialisation
Failure - Internal
electronic failure
Internal electronic failure
Suspect the speed control module. Check and install
a new module as required, refer to the new
module/component installation note at the top of
the DTC Index U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Data sent from RJB is
invalid
Check/amend Car Configuration File using the
manufacturer approved diagnostic system, clear DTC
and re-test. If DTC remains, re-configure RJB using
manufacturer approved diagnostic system, clear DTC
and re-test. If DTC remains check RJB for DTCs and

DTC Description Possible Causes Action P254F-13
Engine Hood Switch
Circuit/Open - Circuit
open
Hood ajar switch signal circuit -
open circuit
Refer to the electrical circuit diagrams and
check hood ajar switch signal circuit for open
circuit U0010-00
Medium Speed CAN
Communication Bus - No
sub type information
Medium speed CAN
communication Bus
Carry out network integrity test using
manufacturer approved diagnostic system.
Refer to electrical circuit diagrams and test
Medium speed CAN network for open, short
circuit and high resistance U0140-00
Lost Communication
With CJB - No sub type
information
Logged when subscribed CAN
message missing from CJB
Refer to the electrical circuit diagrams and
test power and ground supplies to Central
Junction Box. Check CAN network between
Driver Door Module and Central Junction
Box. Carry out network integrity test using
manufacturer approved diagnostic system U0208-00
Lost Communication
With Driver Seat Module
(DSM) - No sub type
information
Missing message
Refer to the electrical circuit diagrams and
test power and ground supplies to Driver
Seat Module. Check CAN network between
Driver Door Module and Driver Seat Module.
Carry out network integrity test using
manufacturer approved diagnostic system U0300-00
Internal Control Module
Software Incompatibility
- No sub type
information
Car configuration file mismatch
with vehicle specification
NOTE: After updating the car configuration
file, set the ignition to on and wait 30 seconds
before clearing the DTCs
Using the manufacturer approved diagnostic
system, check and up-date the car
configuration file as necessary U2002-24
Switch - Signal stuck
high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new passenger side window switch U2004-24
Auxiliary Switch Pack -
Signal stuck high
Signal stuck high
Left or right rear door local
switch pressed for longer than
20 seconds
Switch circuit short to ground or
power
Refer to the electrical circuit diagrams and
check the left and right door switch circuits U2010-11
Switch Illumination -
Circuit short to ground
Switch illumination circuit short
to ground
Refer to electrical circuit diagrams and check
the switch illumination circuit U2012-08
Car Configuration
Parameter(s) - Bus
signal/message failures
Bus signal/message failures
Cycle the ignition status and re-test. If DTC
remains, re-configure the RJB using the
manufacturer approved diagnostic system U2013-24
Switch Pack - Signal
stuck high
Signal stuck high
Clear DTC and re-test. If DTC remains,
install a new driver side window switch pack U2014-44
Control Module
Hardware - Data
memory failure
Data Memory Failure
Install a new DDM/PDM, Refer to the
warranty policy and procedures manual if a
module is suspect U2100-00
Initial Configuration Not
Complete - No sub type
information
Driver/passenger door module is
not configured correctly
Re-configure the DDM/PDM using the
manufacturer approved diagnostic system U2101-00
Control Module
Configuration
Incompatible - No sub
type information
Car configuration file mismatch
with vehicle specification
Re-configure the module using the
manufacturer approved diagnostic system.
Check the configuration of the Car
Configuration File (CCF)

DTC Description Possible Causes Action U2101-00 Control module
Compatible central car
Using the manufacturer approved diagnostic Configuration Incompatible - No sub configuration file not system check and update the car configuration file type information received by front seat as required. Carry out on demand self test using climate control module manufacturer approved diagnostic system to confirm rectification. Clear the DTC and retest U3000-04
Control Module -
System internal
failures
Front seat climate control
module - Internal failure
Check and install new front seat climate control
module as required. Carry out on demand self test
using manufacturer approved diagnostic system to
confirm rectification U3003-62
Battery Voltage -
Signal compare failure
Wiring harness fault
Battery internal failure
Charging system fault
Refer to the electrical circuit diagrams and check
the power and ground connections to the front
seat climate control module and the central
junction box
Refer to the battery care manual and verify that
the vehicle battery is fully charged and serviceable
before continuing with further diagnostic tests
Check the vehicle charging system