
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.
DTC Description Possible Cause Action B1A5613 Antenna
Bluetooth antenna circuit -
open circuit Refer to the electrical circuit diagrams and check blue tooth
antenna circuit for open circuit B1D7984 Microphone Input
Signal amplitude <
minimum Refer to the electrical circuit diagrams and test microphone
input circuit for short/open circuit. Check integrated audio
module for related DTCs and refer to relevant DTC Index U1A0088
Private
Communication
Network
Bluetooth phone module
internal communications
failure Suspect the module. Check and install a new telephone
module as required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial
Configuration Not
Complete
Initial configuration not
complete Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN network
integrity tests using the manufacturer approved diagnostic system U210100
Control Module
Configuration
Incompatible
Configuration incompatible Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the telephone
module. Check and install a new telephone module as
required, refer to the new module/component installation note
at the top of the DTC Index U300044 Control Module
Data memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300045 Control Module
Program memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300055 Control Module
Incorrect car configuration
data received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear DTC and re-test. If the DTC remains
suspect the telephone module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U300098 Control Module
Component or system over
temperature Check for additional DTCs and refer to DTC Index. Clear DTC
and re-test/monitor condition for re-occurrence U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or more,
between telephone module
and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system
Pinpoint Tests
PINPOINT TEST A : UNABLE TO PAIR TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: 'NO PHONE FITTED' DISPLAY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth function is activated
and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if 'No Phone Fitted' is shown on vehicle display. Is 'No Phone Fitted' displayed? Yes
GO to A2. No
Locate the connected telephone and if not Customer telephone, disconnect from the system. A2: TELEPHONE BLUETOOTH DEVICE SEARCH 1 Carry out Bluetooth device search using Customer handset. www.JagDocs.com

Is 'Jaguar' identified in Bluetooth device list? Yes
Select device from list, then continue with diagnosis.GO to A3. No
Carry out further Bluetooth device search, to a maximum of 4 times, waiting approximately 20 seconds
between searches. If 'Jaguar' still not identified in Bluetooth device list, set ignition status to OFF, wait
approximately 30 seconds and set ignition status to ON. Carry out further Bluetooth device search, to a
maximum of 4 times, waiting approximately 20 seconds between searches. If 'Jaguar' still not identified in
Bluetooth device list, contact your local in market support for further assistance. A3: TELEPHONE HANDSET ERROR 1 Check for any error shown on the telephone handset when 'Jaguar' is selected from the Bluetooth device list. Was an error immediately shown on the telephone handset? Yes
Wait approximately 10 seconds then re-attempt selection, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If error still being displayed, contact your local in
market support for assistance.
No
Enter PIN '1313' then continue with diagnosis.GO to A4. A4: PIN ENTRY STATUS 1 Check for successful PIN entry. Was PIN entry successful? Yes
GO to A5. No
Wait approximately 10 seconds then re-attempt PIN entry, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If PIN entry is still un-successful, contact your local in
market support for assistance. A5: 'NO PHONE FITTED' DISPLAY 1 Carry out checks to determine if 'No Phone Fitted' is still shown on vehicle display. Is 'No Phone Fitted' still displayed? Yes
From the telephone handset, select the connect option for the 'Land Rover' device identified in the
Bluetooth device list. If 'No Phone Fitted' is still displayed, suspect a telephone handset fault. Carry out
Pinpoint test again using known good telephone handset.
No
The telephone is paired and connected to the system. No further action is required for this symptom.
PINPOINT TEST B : NOT AUTOMATICALLY CONNECTING TEST
CONDITIONS DETAILS/RESULTS/ACTIONS B1: BLUETOOTH MODULE PAIRED DEVICE LIST
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth and auto connect
functions are activated and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if the Customer telephone is shown in the Bluetooth Module paired device list. Is the Customer telephone in the Bluetooth Module paired device list?
Yes
GO to B2. No
Carry out Unable to Pair Pinpoint Test.GO to A. B2: CUSTOMER HANDSET PAIRED DEVICE LIST 1 Carry out checks to determine if the Bluetooth Module is shown in the Customer telephone paired device list. Is the Bluetooth Module in the Customer telephone paired device list?
Yes
GO to B3. No
Carry out Unable to Pair Pinpoint Test.GO to A. B3: CUSTOMER TELEPHONE IN POSITION 1 1 Carry out checks to determine if the Customer telephone is in position 1 in the Bluetooth Module paired device list. Is the Customer telephone in position 1?
Yes
GO to B4. No
Advise Customer that auto connection will only be attempted with the device that is shown in position 1
in Bluetooth Module paired device list. B4: CHECK FOR DTC B1A56-13 1 Using Manufacturer approved diagnostic system, check for DTC B1A56-13.

Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY

systems.
A typical example of information transfer is vehicle speed information from the ABS (anti-lock brake system) module used to
control the automatic volume control function. The vehicle speed information from the ABS module is sent on the high speed
CAN network and collected by the instrument panel gateway. The signal is passed to the medium speed CAN network and onto the ICM gateway. The ICM calculates the volume adjustment required. The corrected audio volume level signal is sent on the
MOST network to the IAM or Power amplifier (dependant on vehicle equipment level) for output to the speaker system.
AUDIO SYSTEM USER CONTROLS
Touch-Screen
Item Description 1 Touch-screen 2 Home menu button 3 Touch-screen on/off button The Touch-screen forms the basis of the audio system. It communicates with the rest of the audio/infotainment system on the
MOST ring and allows control of the audio system and other infotainment systems from a single point.
The Touch-screen communicates with the IAM on the MOST ring and provides the primary user interface and display of the
audio system controls. No configuration procedure is required if the touch-screen is replaced.
Calibration of the Touch-screen using the Jaguar approved diagnostic equipment enables updates to be downloaded as new
technology becomes available or any fault concerns require software updates.
The touch-screen provides user control of the following systems:
System Functions Audio Radio display AM/FM or DAB, auxiliary and portable audio, digital TV or CD (compact disc) Climate
control Air conditioning, distribution, seats, heated steering wheel, automatic air recirculation Telephone Digit dialer, phone book, last ten calls (made, received, missed) Navigation Destination, stored locations, navigation setup, route options Vehicle
Security, parking, valet mode, trip computer, clock, brightness, contrast, system settings, vehicle settings, display settings

the roof pod and is shared with the DAB (digital audio broadcasting) band L antenna or satellite radio antenna where fitted.
The roof pod is located externally in a central position towards the rear of the roof.
The GPS antenna is designed with 50 ohm output impedance. The navigation computer is fitted with 50 ohm fakra II connectors to ensure compatibility with the antenna. For optimum performance 50 ohm low loss coaxial cable is used between
the antenna and navigation computer.
It is possible for the GPS antenna to lose the signal from the GPS satellites; In hilly or tree lined areas
Built up areas with tall buildings
In multi storey car parks
In garages
In tunnels
On bridges
During heavy rain or thunderstorms
When the signal is lost the navigation computer will continue to give guidance using memory mapped data from the DVD map until the signal is restored.
TMC/VICS FM Antenna
Data messages for both TMC (traffic message channel) and VICS (vehicle information and communication system) are received
through the FM antennas and diversity antenna module located in the heated rear window.
VICS Beacon Antenna (Japan Only)
The VICS (vehicle information and communication system) beacon antenna receives infra red and RF (radio frequency) traffic
data signals from road side transmitters. The antenna is connected to the navigation computer which incorporates a VICS
(vehicle information and communication system) receiver.
Touch Screen Display
The Touch-screen is the control interface for the following vehicle systems;
System Functions Audio Radio display AM/FM or DAB (digital audio broadcast), auxiliary and portable audio, digital TV or CD Climate
control Air conditioning, distribution, seats, heated steering wheel, automatic air recirculation Telephone Digit dialer, phone book, last ten calls (made, received, missed) www.JagDocs.com

Exterior Lighting - Headlamps
Diagnosis and Testing
Principles of Operation Published: 11-Jul-2014
For a detailed description of the exterior lighting system, refer to the relevant Description and Operation section in the
workshop manual. REFER to: (417-01 Exterior Lighting)
Exterior Lighting (Description and Operation), Exterior Lighting (Description and Operation), Exterior Lighting (Description and Operation).
Safety Information
WARNINGS:
The Xenon Headlamp system generates up to 28,000 volts. Make sure that the headlamps are switched off before
working on the system. Failure to follow this instruction may lead to fatality.
The following safety precautions must be followed when working on the Xenon Headlamp system:
DO NOT attempt any procedures on the Xenon Headlamps or circuits when the system is energized.
Handling of the xenon bulb must be performed using suitable protective equipment, e.g. gloves and goggles. The glass
part of the bulb must not be touched.
Only operate the lamp in a mounted condition in the reflector.
All safety procedures and precautions must be followed to prevent personal injury.
CAUTION: Xenon bulbs must be disposed of as hazardous waste.
There are instructions on the correct procedures for Xenon Headlamp System repairs in the manual, refer to section 100-00 -
General Information, Standard Workshop Practices of the workshop manual.
Inspection and Verification
CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
2. Visually inspect for obvious signs of damage.
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to DTC Index.
Symptom Chart
Symptom Possible Causes Action Low beam lamp(s)
inoperative
Bulb failure
Fuse(s) blown
Circuit fault
Lighting control switch
fault
Left-hand steering
column multifunction
switch fault Check the bulb and fuse condition (see visual inspection). Check the
headlamp circuits. Check the lighting control switch function. Check the
left-hand steering column multifunction switch operation. Refer to the
electrical guides. Check for DTCs indicating a headlamp or related circuit
fault. High beam lamp(s)
inoperative Electrical
Headlamp Leveling Module (HLM)
Bulb(s)
Photocell(s)
Ballast
Wiring harness/electrical connectors
Fuse(s) Visual Inspection

2 Direct the MOST harness connector at a suitable surface and check for the presence of red light Is red light present?
Yes
The MOST network fault is in the control module or the MOST harness to the succeeding control
module. GO to D3. No
The MOST network fault is located upstream of the disconnected control module. Reconnect the MOST
harness connector to the control module. GO to D1. D3: MOST NETWORK UPSTREAM TEST 3
NOTE: When connecting the MOST tester, use the 2+0 or 2+4 socket as appropriate and set the connector selector
switch to match the socket in use 1 Connect the MOST harness connector to the MOST tester 2 Check the touch screen display for indication of a MOST network fault Has the MOST network been restored?
Yes
The disconnected control module is causing the MOST network fault. GO to Pinpoint Test E. No
The fault is in the MOST harness between the MOST tester and the succeeding control module. Install a
new MOST harness as necessary
PINPOINT TEST E : CONTROL MODULE TESTS TEST
CONDITIONS DETAILS/RESULTS/ACTIONS E1: CONTROL MODULE TEST 1 NOTES:
When connecting the MOST tester, use the 2+0 or 2+4 socket as appropriate and set the connector selector switch to
match the socket in use
The MOST tester may continue to emit a tone or illuminate the LED after the test switch is released. This does not
indicate a fault. 1 Connect the MOST tester to the relevant control module using the adapter harness 2 Operate the test switch and check the MOST tester beep/LED Did the MOST tester emit a tone or illuminate the LED? Yes
MOST signal received. Tests inconclusive. Reconnect the MOST harness connector to the control module
and confirm that the MOST network fault is still present. Repeat the tests from the beginning. GO to
Pinpoint Test B. No
GO to E2. E2: CONTROL MODULE TEST 2 1 Refer to the electrical circuit diagrams and test the relevant control module power and ground circuits for open circuit, high resistance Are the power and ground circuits within specification? Yes
GO to E3. No
Repair the power and/or ground circuit E3: CONTROL MODULE TEST 3 1 Reconnect the MOST harness to the control module 2 Check the touch screen display for indication of a MOST network fault Has the MOST network been restored? Yes
Tests inconclusive. Repeat the tests from the beginning. GO to Pinpoint Test B. No
Install a new control module
PINPOINT TEST F : MOST NETWORK FINAL DOWNSTREAM TEST TEST
CONDITIONS DETAILS/RESULTS/ACTIONS F1: MOST NETWORK FINAL DOWNSTREAM TEST 1 NOTES:
When connecting the MOST tester, use the 2+0 or 2+4 socket as appropriate and set the connector selector switch to
match the socket in use

1 Disconnect the MOST tester 2 Install the cover to the MOST diagnostic connector Has the MOST network been restored? Yes
No further action required
No
Install a new MOST diagnostic connector cover H3: BLANK SCREEN TEST 3 1 Check the MOST tester beep/LED Did the MOST tester emit a tone or illuminate the LED? Yes
MOST signal received. The MOST network fault is located downstream of the MOST tester. GO to H4. No
MOST signal not received. The MOST network fault is located upstream of the MOST tester. Disconnect
the MOST tester from the MOST diagnostic connector and install the cover. GO to H5. H4: BLANK SCREEN TEST 4 1 Disconnect the MOST harness connector from the touch screen display 2 Direct the MOST harness connector at a suitable surface and check for the presence of red light Is red light present? Yes
GO to Pinpoint Test J. No
The fault is in the MOST harness between the MOST diagnostic connector and the touch screen display.
Install a new MOST harness as necessary H5: BLANK SCREEN TEST 5 1 Disconnect the MOST harness connector from the information and entertainment control module 2 Direct the information and entertainment control module at a suitable surface and check for the presence of red light Is red light present? Yes
Install a new MOST harness between the information and entertainment control module and the MOST
diagnostic connector
No
GO to Pinpoint Test I.
PINPOINT TEST I : INFORMATION AND ENTERTAINMENT CONTROL MODULE TESTS TEST
CONDITIONS DETAILS/RESULTS/ACTIONS I1: INFORMATION AND ENTERTAINMENT CONTROL MODULE TEST 1 1 Using the manufacturer approved diagnostic system, check the information and entertainment control module for related DTCs Is communication possible between the manufacturer approved diagnostic system and the information and
entertainment control module? Yes
Refer to the relevant DTC index
No
GO to I2. I2: INFORMATION AND ENTERTAINMENT CONTROL MODULE TEST 2 1 Refer to the electrical circuit diagrams and test the information and entertainment control module power and ground circuits for open circuit, high resistance Are the power and ground circuits within specification? Yes
GO to I3. No
Repair the power and/or ground circuit I3: INFORMATION AND ENTERTAINMENT CONTROL MODULE TEST 3 1 Using the manufacturer approved diagnostic system, perform a CAN network integrity test. Refer to the electrical circuit diagrams and test the medium speed CAN bus circuit for short circuit to ground, short
circuit to power, open circuit, high resistance Is the medium speed CAN bus within specification? Yes
Install a new information and entertainment control module
No
Repair the medium speed CAN bus circuit
PINPOINT TEST J : TOUCH SCREEN DISPLAY TESTS TEST
CONDITIONS DETAILS/RESULTS/ACTIONS J1: TOUCH SCREEN DISPLAY TEST 1 1 Refer to the electrical circuit diagrams and test the touch screen display power and ground circuits for open circuit, high resistance