2010 HONDA RIDGELINE Owners Manual

....Customer Service Inf ormation . 404....................
Warranty Coverages . 405
Reporting Saf ety Def ects
..........................
(U.S. Vehicles) . 406
.....................
Authorized Manuals . 407
Warrant y and Customer Relat ions
Warrant y and Cust omer Relat ions
403

Honda dealership personnel are
trained prof essionals. They should
be able to answer all your questions.
If you encounter a problem that your
dealership does not solve to your
satisf action, please discuss it with
the dealership’s management. The
service manager or general manager
can help. Almost all problems are
solved in this way.
If you are dissatisf ied with the
decision made by the dealership’s
management, contact Honda
Customer Service.
U.S. Owners:Canadian Owners: When you call or write, please give
us this inf ormation:
In Puerto Rico and the U.S. Virgin
Islands: Vehicle identif ication number (see
page )
Name and address of the dealer
who services your vehicle
Date of purchase
Odometer reading on your vehicle
Your name, address, and
telephone number
A detailed description of the
problem
Name of the dealer who sold the
vehicle to you386
Cust omer Service Inf ormat ion
404
American Honda Motor Co., Inc.
Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Boulevard
Torrance, California 90501-2746
Tel: (800) 999-1009 Honda Canada Inc.
Visit www.honda.ca for contact
information
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
Vortex Motor Corp.
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
Customer Relations
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covers your new vehicle, except f or
the battery, emissions control
systems, and accessories, against
def ects in materials and
workmanship.
these two
warranties cover your vehicle’s
emissions control systems. Time,
mileage, and coverage are
conditional. Please read your
warranty booklet f or exact
inf ormation. provides
coverageforaslongasthepur-
chaser of the muf f ler owns the
vehicle.
Your new vehicle is covered by these
warranties:
provides prorated
coverage f or a replacement battery
purchased f rom your dealer.
this warranty gives up
to 100% credit toward a replacement
battery. a seat
belt that f ails to f unction properly is
covered by a limited warranty.
Please read your warranty booklet
f or details.
covers all Honda
replacement parts against defects in
materials and workmanship.
Honda accessories are covered
under this warranty. Time and
mileage limits depend on the type of
accessory and other f actors. Please
read your warranty booklet f or
details. all exterior body panels are
covered f or rust-through f rom the
inside f or the specif ied time period
with no mileage limit. Restrictions and exclusions apply to
all these warranties. Please read the
2010 Honda warranty inf ormation
booklet that came with your vehicle
f or precise inf ormation on warranty
coverages. Your vehicle’s original
tires are covered by their
manuf acturer. Tire warranty
inf ormation is in a separate booklet.
Please ref er to the 2010 warranty
manual that came with your vehicle.
Warranty Coverages
U.S. Owners
Canadian Owners
New Vehicle L imit ed Warrant yEmissions Cont rol Syst ems Def ect sWarrant y and Emissions
Perf ormance Warranty Replacement Muf f ler L if et ime
Limited Warranty
Replacement Bat t ery L imit ed
Warranty
Original Equipment Bat t ery L imit ed Warranty Seat Belt Limited Warranty
Replacement Part s L imit edWarranty
Accessory Limited Warranty
Rust Perf orat ion L imit ed Warrant yWarrant y and Cust omer Relat ions
405
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If NHTSA receives similar com-
plaints, it may open an investigation,
and if it f inds that a saf ety def ect
exists in a group of vehicles, it may
order a recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your dealer, or
American Honda Motor Co., Inc.
If you believe that your vehicle has a
def ect which could cause a crash or
could cause injury or death, you
should immediately inf orm the
National Highway Traf f ic Saf ety
Administration (NHTSA), in addition
to notifying American Honda Motor
Co., Inc.
To contact NHTSA, you may call the
VehicleSafetyHotlinetoll-freeat1-888-327-4236
(TTY: 1-800-424-9153); go to
; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., Washington, DC20590.
You can also obtain other
inf ormation about motor vehicle
safety from .
Reporting Saf ety Def ects (U.S. Vehicles)
406
http://www.saf ercar.gov
http://www.saf ercar.gov
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T he publications shown below can be purchased f rom Helm
Incorporated. You can order by phone or online:Call Helm Inc. at 1-800-782-4356 (credit card orders only)
Go online at
If you are interested in other years or models, contact Helm Inc.
at 1-800-782-4356.Covers maintenance and recommended procedures f or
repair to engine and chassis components. It is written
f or the journeyman mechanic, but it is simple enough
f or most mechanically inclined owners to understand.
Complements the Service Manual by providing in-depth
troubleshooting inf ormation f or each electrical circuit
in your vehicle.
Describes the procedures involved in the replacement
of damaged body parts.
Authorized Manuals
Purchasing Factory Authorized Manuals Service Manual:
Electrical T roubleshooting Manual:
Body Repair Manual:
(U.S. only)
Authorized Manuals
407
Publication
Form Number 61SJC04
61SJC04EL
61SJC30
31SJC640 31SJC830
31SJCR30
31SJCM40 HON-R Form Description
2009-2010 Honda Ridgeline Service Manual 2009-2010 Honda Ridgeline
Electrical Troubleshooting Manual
2006 Model Series Ridgeline Body Repair Manual
2010 Honda Ridgeline Owner’s Manual
2010 Honda Ridgeline Navigation Manual
2010 Honda Ridgeline Technology Reference Guide
2010 Ridgeline Honda Service History
Order Form for Previous Years-Indicate
Year and Model Desired
www. helminc. com
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