2010 HONDA ELEMENT navigation

128Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one ? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page 104.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page 105.
I got a navigation DVD from a friend or an online source, but
it does not work. Why? Your vehicle was designed to use
a turquoise (blue/green) DVD. DVDs
with differently colored labels or from different manufacturers will not
operate correctly. Always obtain DVD s from the DVD order desk. See
page 104.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page 104 for ways to obtain the latest
detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page 108.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation system?No. The navigation sy stem is designed only to read the turquoise (blue/
green) DVD provided with your vehi cle. Map discs for other vehicle
manufacturers or PC map programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 103.

Navigation System129
Display, PC Card, Accessories
Problem Solution
The display appears dim when starting the car in really cold
weather. Is there a problem? No. This is normal, and it will become brighter after a few minutes.
The screen does not close completely. Why is this?• Ensure that it is not during inse rting/ejecting a CD. The screen cannot be
closed if a CD is not completely inserted in the unit.
• Ensure that it is not during insert ing/ejecting the DVD. The screen cannot
be closed if the DVD is not completely inserted in the unit.
• Ensure that a PC card is inserted co mpletely. The screen cannot be closed
if a PC card is not completely inserted in the unit. Moreover, the
recognition of a PC card takes about 1-2 seconds after it is inserted. The
screen cannot be closed during this recognition.
• Ensure that the media clip is inserted into the PC card adaptor. Eject the PC card adaptor when not in use.
Where can I get PC card adaptors or the media chips that go
into them? • Any computer store sell
s PCMCIA PC card adaptors, and various types
and capacities of media chips for them. Ask for Compact Flash or SD
media and adaptors.
• Hard Disk Drive type media are not recommended because they can fail in
a hot car.
How do I put music files onto the PC Ca rd ?You can use your home PC to move MP3 or WMA music files to your PC
card. Most laptops have a slot to plug in your PC card. For desktop PCs,
USB adaptors are available that can accept your PC card or media chip.
Move files to the card like to any other hard drive.
Frequently Asked Questions

130Navigation System
Frequently Asked Questions
I insert a PC card with music files, but the CARD button or
navigation “PC Card” voice comm ands do not work. What’s
wrong? • After inserting the card, a delay of
up to 30 seconds may be required to
read the tag information (album, artist , and track names) - this is normal.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
• Some downloaded WMA and MP3 files are copy protected, and require
that the copyright authentication f iles accompany the MP3/WMA files on
the Card.
• Media types and capacities continue to grow. As a rule, stick to Compact Flash or SD media with ca pacities of 2GB or less. Other types of media or
larger capacities may work, but have not been tested.
• Single-type media PC Card adapto rs are recommended over multimedia-
type adaptors.
• Ensure that there are files on the car d. For SD and other media with a
write-lock switch, ensure that the write protect is off when adding files to
the card.
• The system only recogni zes FAT and FAT-32 file format for the media.
Some of the files on the PC card will not play, or I have an
eight GB card with 2500 s ongs, but only 999 play. Why is
this? • The quantity of tracks is limited to
999 tracks and a file structure of up to
eight folder levels deep. Tracks beyond 999 are simply not recognized.
• Ensure that the music files on the media chip are either WMA or MP3 music format. Other form ats are not recognized.
When I eject the media chip but leave the empty adaptor in
the PC card slot, the display door will not close. Why is this? To prevent damage to the display mechanism or your PC card/media chip,
the system checks for a partially inserted PC card and a partially inserted
media chip. Always remove the PC ca
rd and media chip when not in use.
The media card will not fully in sert into the PC card slot.
What is wrong? • The PC card edge connector or the pins
in the back of PC card slot may be
damaged.
• Never force the card into the slot - the adaptor card should glide smoothly
into the slot. See your dealer if the problem persists.
Problem
Solution

Navigation System131
Frequently Asked Questions
Rear Camera
I insert a CD-R with music file s, but the CD button or “CD”
voice commands do not work. What is wrong? • After inserting a CD-R with WMA or
MP3 files, a slight delay may occur
before the CD button operates. Th e system needs to read the tag
information (album, artist, and track na mes) to allow searches - this is
normal.
• Ensure that the music files on the CD-R are WMA or MP3 format. Other
formats are not recognized.
• Some WMA and MP3 files are copy pr otected, and require that the
copyright authentication files accompany the MP3/WMA files on the CD.
Note:
Never use CD-R discs with stick-on labels. The labels can curl and
jam the CD mechanism, requiring re placement of the navigation unit
and subsequent loss of all personal information.
Problem Solution
When I shift gears, the rear camera image is delayed. When shifting into or out of reverse, you may experience delays when the
screen image switches between the navigation screen and the rear camera
image. This is normal.
The rear camera image is too dark or too bright. How do I
adjust the brightness? While the camera image is displayed, use the Zoom In/Zoom Out controls to
adjust the brightness. This ad
justment does not affect the Setup screen
brightness adjustments.
Problem
Solution

132Navigation System
Miscellaneous Other Questions
ProblemSolution
My clock frequently changes forward and backward by one
hour. Why is this? The clock is being automatically set ba
sed on your GPS location. If you live
and work on the boundary between two time zones, you can turn off this
feature. See page 94.
When driving near a time zone border, the time changes even
though I am not near the time zone. Why is this? The time zone borders are only appr
oximated in the system. Depending on
the geography of the time zone boundary, the switch to a different zone can
be erratic. See page 94.
My state does not observe dayli ght saving time. How do I turn
off this feature? You can turn off this feature. See page 93.
Daylight saving time occurred, but the navigation system did
not change time even though Setup shows Auto Daylight
Saving Time is On . Go to the
Clock adjustment screen in Setup and select DST Selection.
Ensure that the correct DST schedule is selected. For more information, see
Clock Settings on page 93.
The navigation system automatic daylight time feature is not
switching the navigation system clock on the correct dates.
Why is this? 1) Go to the
Clock adjustment screen in Setup and ensure that Auto
Daylight Saving Time is On .
2) The navigation system is designed to switch to daylight saving time
according to the months selected in the DST schedule selection screen.
Ensure that the appropriate schedule is selected. For more information,
see Clock Settings on page 93.
The navigation system clock switched by one hour for no
apparent reason. Wh at can cause this? 1) You may be driving near
a time zone boundary (see Auto Time Zone by
GPS on page 94).
2) The navigation system does not switch between standard and daylight
saving time. Set Auto Daylight Saving Time to On on the Clock
adjustment screen in Setup, and ensure that the correct month switching
schedule is chosen on the DST schedule selection screen. See page 93
for more information.
Frequently Asked Questions

Navigation System133
Frequently Asked Questions
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find this
code? There should be a card in the glove box with the anti-theft code for the
navigation/audio syst
em. This card contains the 4-digit security code and
serial number. If you cannot find it , your dealer can help you out.
I speak a language other than English. When will other
languages be available for the navigation system? This is being considered
as a future enhancement.
Problem
Solution

134Navigation System
Troubleshooting
Screen Error MessageSolution
Navigation system is unable to acquire a proper GPS signal.
Make sure there is nothing on the dashboard blocking the GPS antenna
(aftermarket metallic window tinting or aftermarke t devices placed on the
dashboard, like radar detectors, cell phones, or loose items). If the dashboard
is clear of objects, move the vehicle to an open space away from tall buildings,
trees, etc.

Navigation unit door is open or No DVD disc is inserted.
Please check system. Make sure that the navigation DVD disc
is inserted with the label side up
and the navigation unit door is fully snapped closed (see page 105).
No DVD disc. Please check system. Check that the navigation DVD disc is in serted with the label side up (see
page 105). If the problem persists, see your dealer.
DVD disc reading error (unfor matted). Please consult your
dealer. Check the DVD disc surface
for deep scratches or other damage. Make sure
you are using a navigation DVD (turquoise -colored [blue/green] label). The
system cannot read other mapping data bases or video DVDs. If the problem
persists, see your dealer.
Display temp is too high. Syst em will shut down until display
cools down. This message will appear briefly when
the display temperature is too high,
and then the display will turn off until the temperature cools down. The
system will turn back on when the display cools down.
Outside temperature is low. System will take a while to start
up. The temperature is below -22°F and
the navigation system has difficulty
reading the DVD. The system will st art up when the temperature warms up.
Route has not been complete d. Please try again from a
different location. This message will appear when you are routing to or from a place (new
area) that is not in the database. Try
planning a different route to or from a
different location.*

Navigation System135
Troubleshooting
* If the error persists or is shown for a wide area, see your dealer.
No alternate route found. Origin al route will be followed. No alternative route method was f ound. The original route method will be
used.*
Ensure that a road name is di splayed at the bottom of the map.
This destination cannot be found in da tabase.The destination was not found in the database. Try another destination
nearby, or select the des tination with the joystick.*
Vehicle is out of the databa se coverage area. The vehicle is located outside of the mapped area provided by your
navigation DVD. See pa ge 108 for map coverage.
Screen Error Message
Solution