104Navigation System
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
• The Troubleshooting section (see page 134).
• The Frequently Asked Questions (FAQs) section (see page 124).
• The FAQs found on the online DVD order site (see “Obtaining a DVD”).
• For detailed questions regarding audio or other systems that interact
with the navigation system, see your
Owner’s Manual or the Technology
Reference Guide. • Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page 103).
• For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page 103).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. This way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it is cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
Purchasing used discs from alternate sources or online auctions may cause
operational problems since they are
likely to be incompatible with your
current software.
Navigation System105
Customer Assistance
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Remove the DVD wh ile the ignition
switch is in the ACCESSORY (I)
position or in the ON (II) position.
2. Push the OPEN button to tilt the
screen down. 3. Press down on the DVD cover release
tab , then lower the cover .
NOTE:
Be sure to close the DVD cover
completely before closing the screen.
The DVD cover may be damaged. 4. Press the MAP (Eject) button. The
DVD will automatically come out
and an error message will be
displayed on the screen. This is
normal.
5. Pull the DVD straight out. Hold the DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the DVD, make sure the
turquoise (blue/green) label is facing up.
Slide the DVD into the DVD slot. The
DVD is automatically pulled into the
navigation system. Make sure you close
the navigation DVD cover, then close
the screen using the CLOSE button on
the bottom of the screen.
CLOSE button
106Navigation System
Customer Assistance
PC Card Operation
A PC card with WMA or MP3 audio
files can be played through the audio
system and controlled using the
navigation voice control system. PC
card (PCMCIA) adaptors and various
media chips can be purchased at any
computer store. Tested media chips
include Compact Flash and SD media,
up to 2GB. Other media types and
storage capacities may work, but have
not been tested. Hard disc drive type
media are not recommended because
they can fail in a hot vehicle. See the
FAQs section for additional
information.
Inserting the PC Card
Ensure that the PCMCIA PC card
adaptor contains the media chip, and
that the card adaptor is fully inserted in
the slot, otherwise the display door will
not close. Once the card is inserted and
the door closed, ther e is a delay while
the system reads the tag information
(the folders, song titles, etc.). Once the
tag information is read, the “CARD” or
“TRACK LIST” buttons will function.
For more information on the search
feature, see the audio section of your
Owner’s Manual.
Voice Control of PC Card
Functions
The navigation voice control system can
be used to select the first 30 tracks
directly by using the command, “Card
play track X” (X=1-30). Additional
voice commands allow the card tracks,
artists, and albums to be played in a
random, repeat, or scan mode. See the
complete list of “Card” voice
commands starting on page 143.
CD/CD-R Operation
A CD or a burned CD-R with MP3 or
WMA media files can be played by the
audio system and controlled using
navigation voice commands. The
display door will not close with a
partially inserted CD in the slot. Once
the display closes, there may be a slight
delay before the “CD” or “TRACK
LIST” buttons function. This is because
the system has to read the tag
information (artist, album, and track
names) to allow searches to function.
For more information on the search
feature, see the audio section of your
Owner’s Manual.
NOTE:
Ensure that burned CD-R discs do not
have “stick-on” paper labels. The label
adhesive can melt in a hot vehicle, and
allow the label to curl up and jam the
CD mechanism. Use a felt-tipped
marker to label your CD-R discs.
PC card slot
Navigation System107
Customer Assistance
Voice Control of CD Functions
The navigation voice control system can
be used to select the first 30 tracks
directly by using the command, “CD
play track X” (X=1-30). Additional
voice commands allow CD tracks, and
folders be played in a random, repeat, or
scan mode. See the complete list of
“CD” voice commands starting on
page 143.
108Navigation System
Coverage Areas
Map Coverage
The system provides map coverage for
the lower 48 U.S. states, Hawaii, and
southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the
Canadian DVD (see Obtaining a
Navigation Update DVD on page 104).
See Map Overview on page 6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page 83. If you desire additional map coverage
information, contact Honda Customer
Services or go to
www.hondanavi.com.
U.S. Detailed Coverage Areas
Alabama
Auburn-Opelika
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Prescott
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
Pine Bluff
California Central Valley - including Fresno,
Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro Mammoth Lakes
Sacramento Metro
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area - including Bakersfield and San Luis Obispo
Yuba
Colorado Denver/Boulder/Colorado Springs/ Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
Navigation System109
Coverage Areas
Florida
Cape Canaveral/Cocoa Beach/Titusville
Dixie County
Florida Keys
Fort Myers Metro area – including
Naples
Fort Pierce
Gainesville
Jacksonville Metro – including St.
Johns County
Miami/Fort Lauderdale/West Palm Beach Metro
Orlando/Daytona Beach/Melbourne area – including Osceola County
Panama City
Pensacola
Tallahassee
Tampa Bay/St. Petersburg Metro – including Pasco and Manatee
Counties
Vero Beach
Georgia Athens
Atlanta Metro
Augusta/Aiken Metro
Columbus
Macon
Rome
Valdosta
Warner Robbins Hawaii (all cities for the following
islands)
Hawaii
Kauai
Lanai
Maui
Molokai
Oahu
Idaho Boise
Idaho Falls
Pocatello
Sun Valley Ski Resorts
Illinois Bloomington-Normal
Carbondale
Champaign
Charleston
Chicago Metro (to Wisconsin border) – including Lake County, IN, and
Dekalb County, IL
East St. Louis Metro
Galesburg
Moline
Peoria
Quincy
Rock Island
Rockford
Springfield
Urbana-Danville Indiana
Bloomington
Evansville
Fort Wayne
Gary/Hammond Metro
Indianapolis Metro
Kokomo Metro
Lafayette
Muncie
Northwest Indiana
South Bend/Elkhart/Goshen
Terre Haute
Iowa Ames
Cedar Rapids
Davenport
Des Moines
Iowa City
Waterloo-Cedar Falls
Kansas Kansas City/Leavenworth Metro
Topeka
Wichita
Kentucky Lexington
Louisville
110Navigation System
Coverage Areas
LouisianaBaton Rouge
Lafayette
New Orleans Metro
Shreveport
Maine Bangor
Bar Harbor/Acadia National Park
Portland/Lewiston/Auburn
Maryland State of (partial) - Baltimore/Washington D.C. Metro – including
Charles and Carroll Counties
Cumberland
Ocean City
Massachusetts Boston/Cape Cod Metro
Cape Cod
Springfield Metro area
Complete coverage of all cities in Barnstable, Berkshire, Bristol,
Essex, Hampshire, Hampden,
Middlesex, Norfolk, Plymouth,
Suffolk, and Worcester Counties Michigan
Detroit Metro area – including Ann
Arbor, Pontiac, Flint, Clinton,
Eaton, and Monroe Counties
Kalamazoo
Northern Michigan Resort Area – including Traverse City, Elk
Rapids, Petoskey, Charlevoix,
Boyne City, and Harbor Springs
Saginaw-Midland
Southeast Michigan – including
Detroit - Grand Rapids - Lansing
Southern Michigan
Minnesota Duluth
Minneapolis/St. Paul Metro – including cities in Anoka Scott and
Carver Counties
Moorhead
Rochester
Mississippi Biloxi/Gulfport
Jackson
Memphis
Tupelo Missouri
Branson
Columbia
Jefferson City
Joplin
Kansas City (KS-MO) Metro – including Platte County
Lake of the Ozarks
Springfield
St. Louis Metro (IL-MO) – including
additional cities in Jefferson
County
Montana Billings
Helena
Missoula
Nebraska Lincoln (Lancaster County)
Omaha
Nevada Las Vegas Metro
Reno/Lake Tahoe
New Hampshire Lebanon
Manchester
Nashua
Navigation System111
Coverage Areas
New Jersey
Camden Metro
Newark Metro
Southern New Jersey – including
Atlantic City/Cape May/
Cumberland Metro
Trenton Metro – including Ocean and
Hunterdon Counties
New Mexico Albuquerque
Las Cruces
Santa Fe
Taos Ski Resorts
New York Binghamton
Buffalo – including Erie and Niagara
Counties
Eastern New York – including the
Adirondack, Oneonta -
Cooperstown, New York City
Metro, Albany, Glen Falls,
Schenectady, Troy
Elmira
Ithaca
Lake Placid
Rochester – including cities in
Monroe County
Syracuse
Utica
Watertown North Carolina
Asheville
Charlotte Metro
Fayetteville
Hickory
Jacksonville
Morgantown
Outer Banks
Raleigh-Durham Metro
Wilmington
Winston-Salem/Greensboro Metro
North Dakota Fargo Metro
Grand Forks
Ohio Akron
Columbus/Marysville Metro
Cincinnati Metro – including Butler
County
Cleveland Metro – including Geauga County
Dayton
Lima
Mansfield
Springfield
Toledo (Lucas County)
Youngstown
Oklahoma Oklahoma City
Tulsa Oregon
Bend
Corvalis
Eugene
Medford
Portland/Salem Metro
Seaside/Astoria/Cannon Beach
Pennsylvania Allentown
Erie
Gettysburg
Harrisburg
Lancaster
Philadelphia Metro
Reading
Southeastern Pennsylvania
Southwest Pennsylvania - including
Pittsburgh and Washington County
State College/University Park
Wilkes-Barre/Scranton
Williamsport
York
Rhode Island Newport
Providence Metro