2010 GMC YUKON XL service

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement
of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will
be limited and must be supported by original receipts.This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not
be available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
8-11

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are significant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for
damage repairs by using aftermarket collision parts.
Some insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
.Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
.If there has been an injury, call emergency
services for help. Do not leave the scene of a
crash until all matters have been taken care of.
Move your vehicle only if its position puts you in
danger or you are instructed to move it by a police
officer.
.Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
.If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Programon
page 8‑7for more information.
.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
8-13

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write: General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
8-16

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request an
order form, specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may
also retain the owner ’s personal preferences, such as
radio pre-sets, seat positions, and temperature settings.
8-17

Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR
in this vehicle is designed to record such data as:
.How various systems in your vehicle were
operating
.Whether or not the driver and passenger safety
belts were buckled/fastened
.How far, if at all, the driver was pressing the
accelerator and/or brake pedal
.How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important: EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation. To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.OnStar®
If the vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions in the OnStar Owners Guide for information
on data collection and use.
8-18

Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other GM
system containing personal information.
Radio Frequency Statement
This vehicle has systems that operate on a radio
frequency that comply with Part 15 of the Federal
Communications Commission (FCC) Rules and with
RSS-210/211 of Industry Canada.
Operation is subject to the following two conditions:1. The device may not cause interference.
2. The device must accept any interference received, including interference that may cause undesired
operation of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
8-19

Cleaning (cont.)Underbody Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 6-116
Washing Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Weatherstrips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-111
Windshield, Backglass, and Wiper Blades . . . . . . . 6-114
Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 Outlet Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Rear Air Conditioning and Heating System . . . . . . . 4-27
Rear Air Conditioning and Heating System,Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Clock, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Engine Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-38
Cooled Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . 8-10
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45 Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-75
Customer Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Information Service Publications Ordering Information . . . . . . . . 8-16
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . .8-2
D
Damage Repair, Collision . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Data Recorders, Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . . 4-11
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
DIC Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58
Disc, MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99, 4-106
Doing Your Own Service Work . . . . . . . . . . . . . . . . . . . . . . .6-5
Dome Lamp Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Door
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Programmable Automatic Door Locks . . . . . . . . . . . . 3-11
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-12
i - 4

Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . 4-47DIC Operation and Displays . . . . . . . . . . . . . . . . 4-48, 4-55
DIC Vehicle Customization . . . . . . . . . . . . . . . . . . . . . . . 4-72
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-61
Driving At Night . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Before a Long Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Highway Hypnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Hill and Mountain Roads . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
In Rain and on Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
Recovery Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . 5-30
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-29
Dual Automatic Climate Control System . . . . . . . . . . . 4-20
DVD Rear Seat Entertainment System . . . . . . . . . . . . . . . .4-125E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
EDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 6-118
Electrical SystemCenter Instrument Panel Fuse Block . . . . . . . . . . . . .6-121
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . . . . . 6-118
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . 6-119
Power Windows and Other Power Options . . . . . . 6-118
Underhood Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . .6-122
Windshield Wiper Fuses . . . . . . . . . . . . . . . . . . . . . . . . . 6-118
Electronic Immobilizer PASS-Key
®III+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Electronic Immobilizer Operation PASS-Key
®III+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Engine
Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Check and Service Engine Soon Light . . . . . . . . . . . . 4-39
Compartment Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Coolant Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 4-38
i - 5