2010 GMC TERRAIN navigation system

6-54 Infotainment System
To Transfer Audio to the Cell
Phone
During a call with the audio in the
vehicle:
1. Press
bg. The system
responds “Ready”, followed by
a tone.
2. Say “Transfer Call.” The system
responds “Transferring call” and
the audio transfers to the cell
phone.
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system, press
b gduring a call
with the audio on the cell phone, the
audio transfers to the vehicle. For vehicles with a navigation
system, press
b
gduring a call
with the audio on the cell phone.
If the audio does not transfer to the
vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturers user guide
for more information.
Voice Pass-Thru
Voice pass‐thru allows access to the
voice recognition commands on the
cell phone. See the cell phone
manufacturers user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready”,
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”, followed
by a tone.
2. Say “Bluetooth”. The system
responds “Bluetooth ready”,
followed by a tone.
3. Say “Voice”. The system
responds “OK, accessing
”.
.The cell phone's normal
prompt messages will go
through its cycle according
to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in‐vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu driven phone system. Account
numbers can also be stored for use.

6-56 Infotainment System
Bluetooth (Navigation)
For information about how to
navigate the menu system using
the infotainment controls, see
“Overview”under Introduction, in
the Navigation supplement.
Bluetooth Pairing
To make calls with a Bluetooth
cell phone through your vehicle, it
must be paired to the vehicle's
Bluetooth system first and then
connected to the vehicle before
it can be used. Refer to the cell
phone manufacturer's user guide
for Bluetooth pairing instructions.
If a Bluetooth phone is off or not
connected, calls will automatically
be made using the OnStar
®
Hands‐Free Calling feature,
if available. Refer to the OnStar
owner's guide for more information
about OnStar Hands-Free Calling.
A Bluetooth phone with MP3
capability cannot be connected to
the vehicle as a phone and an MP3
player at the same time. The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone based on the order
shown in the device list.
.Only one paired cell phone can
be connected to the vehicle's
Bluetooth system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section. Pairing a Phone
1. Press the CONFIG hard key
repeatedly until the Phone menu
is shown or touch the Phone tab
on the screen.2. Select the Bluetooth submenu.

Infotainment System 6-61
5. The Phone menu will bedisplayed with the name of the
phone linked.
Making a Call
Press5located on the faceplate of
the infotainment system, to access
the phone menu.
Enter Number
Use this option to enter a phone
number and make a call. To do this:
1. Press the Enter Number selection. A dial pad displays on
the Navigation screen.
2. Enter the desired number bytouching the appropriate buttons
on the screen or using the
rotary knob.
3. Press the CALL button to make the call.

8-50 Driving and Operating
Rear Vision
Camera (RVC)
The vehicle may have a Rear Vision
Camera (RVC) system. Read this
entire section before using it.
The RVC can assist the driver when
backing up by displaying a view of
the area behind the vehicle.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field of
view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.(Continued)
WARNING (Continued)
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic.
Your judged distances using the
screen will differ from actual
distances.
So if you do not use proper care
before backing up, you could hit a
vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
Vehicles Without a Navigation
System
When the key is in the ON/RUN
position and the driver shifts the
vehicle into R (Reverse), the video
image automatically appears on the
inside rear view mirror. Once the
driver shifts out of R (Reverse), the
video image automatically
disappears from the inside rear view
mirror.
Turning the Rear Vision Camera
System Off or On
To turn off the RVC system, press
and hold
z, located on the inside
rearview mirror, until the left
indicator light turns off. The RVC
display is now disabled.
To turn the RVC system on again,
press and hold
zuntil the left
indicator light illuminates. The RVC
system display is now enabled and
the display will appear in the mirror
normally.

Driving and Operating 8-51
Vehicles With a Navigation
System
An image appears on the navigation
screen with the message“Check
Surroundings for Safety” when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).
To cancel the delay, do one of the
following:
.Press a hard key on the
navigation system.
.Shift into P (Park).
.Reach a vehicle speed of
8 km/h (5 mph). Turning the Rear Vision Camera
System On or Off
To turn the rear vision camera
system on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Camera. When a check
mark appears next to the
Camera option, then the RVC
system is on. Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the RVC. The Ultrasonic
Rear Park Assist (URPA) system
must not be disabled to use the
caution symbols. The error message
“Rear Parking Assist Symbols
Unavailable”
may display if URPA
has been disabled and the symbols
have been turned on. See
Ultrasonic Parking Assist
on
page 8‑47.
The symbols appear and may
cover an object when viewing the
navigation screen when an object is
detected by the URPA system.
To turn the symbols on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Symbols. When a check mark appears next to the
Symbols option, symbols will
appear.

8-52 Driving and Operating
Guidelines
The RVC system has a guideline
overlay that can help the driver align
the vehicle when backing into a
parking spot.
To turn the guidelines on or off:
1. Shift into P (Park).
2. Press the CONFIG button.
3. Select Display.
4. Select Guidelines. When acheck mark appears next to the
Guidelines option, guidelines will
appear.
Rear Vision Camera Error
Messages
SERVICE REAR VISION CAMERA
SYSTEM: This message can
display on the navigation screen
when the system is not receiving
information it requires from other
vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer/
retailer.Rear Vision Camera Location
The camera is located above the
license plate.
The area displayed by the camera is
limited.
It does not display objects that are
close to either corner or under the
bumper and can vary depending on
vehicle orientation or road
conditions. The distance of the
image that appears on the screen is
different from the actual distance. The following illustration shows the
field of view that the camera
provides.

Customer Information 12-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 12-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications Ordering Information . . . . . . 12-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 12-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 12-16
Navigation System . . . . . . . . . 12-16
Radio Frequency Identification (RFID) . . . . . . . 12-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service or
parts manager, contact the owner of
the dealership or the general
manager.

12-16 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms
and Conditions for information on
data collection and use. See also
OnStar
®Systemon page 4‑41in
this manual for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry Canada.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.