12-12 Customer Information
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there,
or have it towed there. Specify to
the facility that any required
replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company mayinitially value the repair using
aftermarket parts. Discuss this with
your repair professional, and insist
on Genuine GM parts. Remember if
your vehicle is leased you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle, suspension,
brakes, electrical, steering,
body, etc.
Service Bulletins
Service Bulletins give additional
technical service information
needed to knowledgeably service
General Motors cars and trucks.
Each bulletin contains instructions
to assist in the diagnosis and
service of your vehicle.
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . . 9-3
Accessory Power . . . . . . . . . . . . . . 8-29
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 8-66
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 2-38
Adjustments Lumbar, Front Seats . . . . . . . . . . . 2-5
Air Cleaner/Filter, Engine . . . . . . 9-13
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 7-6
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 2-40
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 2-31
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 2-33
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-31
What Will You See After an Airbag Inflates? . . . . . . . . . . 2-32 Airbag System (cont.)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-29
Where Are the Airbags? . . . . . . 2-27
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 2-38
Passenger Status Indicator . . . 4-15
Readiness Light . . . . . . . . . . . . . . 4-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 2-38
System Check . . . . . . . . . . . . . . . . 2-25
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 1-13
All-Wheel Drive . . . . . . . . . . 8-38, 9-26
AM-FM Radio . . . . . . . . . . . . . . . . . . 6-11
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 6-18
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 1-13
Alarm System Messages . . . . . 4-34 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 8-39
Warning Light . . . . . . . . . . . . . . . . . 4-20
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 9-85
Interior . . . . . . . . . . . . . . . . . . . . . . . . 9-89
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 12-6
Audio Players . . . . . . . . . . . . . . . . . 6-18 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Audio System
Radio Reception . . . . . . . . . . . . . . 6-17
Theft-Deterrent Feature . . . . . . . . 6-2
Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Automatic Transmission . . . . . . . 8-35
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13
Manual Mode . . . . . . . . . . . . . . . . . 8-37
Shiftlock Control SystemCheck . . . . . . . . . . . . . . . . . . . . . . . 9-27
Auxiliary Devices . . . . . . . . 6-27, 6-30
INDEX i-7
Lights (cont.)Fog Lamps . . . . . . . . . . . . . . . . . . . 4-25
Fuel Economy . . . . . . . . . . . . . . . . 4-23
High-Beam On . . . . . . . . . . . . . . . . 4-24
High/Low Beam Changer . . . . . . 5-2
Low Fuel Warning . . . . . . . . . . . . 4-24
Safety Belt Reminders . . . . . . . . 4-14
Security . . . . . . . . . . . . . . . . . . . . . . 4-24
Tire Pressure . . . . . . . . . . . . . . . . . 4-22
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 4-21
Traction Off . . . . . . . . . . . . . . . . . . . 4-21
Locks Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Power Door . . . . . . . . . . . . . . . . . . . . 1-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Loss of Control . . . . . . . . . . . . . . . . . 8-7
Low Fuel Warning Light . . . . . . . . 4-24
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 2-49
Lumbar Adjustment . . . . . . . . . . . . . 2-5 Front Seats . . . . . . . . . . . . . . . . . . . . 2-5
M
Maintenance
Records . . . . . . . . . . . . . . . . . . . . 10-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 10-7
Scheduled Maintenance . . . . . . 10-2
Malfunction Indicator Lamp . . . . 4-17
Manual Mode . . . . . . . . . . . . . . . . . . 8-37
Mass Storage Media (MEM) . . . 6-24
Messages Airbag System . . . . . . . . . . . . . . . . 4-34
Anti-Theft Alarm System . . . . . . 4-34
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 4-29
Brake System . . . . . . . . . . . . . . . . 4-30
Compass . . . . . . . . . . . . . . . . . . . . . 4-30
Door Ajar . . . . . . . . . . . . . . . . . . . . . 4-30
Engine Cooling System . . . . . . . 4-31
Engine Oil . . . . . . . . . . . . . . . . . . . . 4-31
Engine Power . . . . . . . . . . . . . . . . 4-32
Fuel System . . . . . . . . . . . . . . . . . . 4-32 Messages (cont.)
Key and Lock . . . . . . . . . . . . . . . . . 4-33
Object Detection System . . . . . 4-33
Ride Control System . . . . . . . . . . 4-33
Safety Belt . . . . . . . . . . . . . . . . . . . . 4-34
Service Vehicle . . . . . . . . . . . . . . . 4-34
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Transmission . . . . . . . . . . . . . . . . . 4-35
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 4-29
Vehicle Reminder . . . . . . . . . . . . . 4-36
Washer Fluid . . . . . . . . . . . . . . . . . 4-36
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . 1-16
Convex . . . . . . . . . . . . . . . . . . . . . . . 1-14
Heated . . . . . . . . . . . . . . . . . . . . . . . 1-15
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 1-15
Power . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . . 9-53
Multi-Band Antenna . . . . . . . . . . . . 6-18
i-12 INDEX
TransmissionAutomatic . . . . . . . . . . . . . . . . . . . . . 8-35
Fluid, Automatic . . . . . . . . . . . . . . 9-13
Messages . . . . . . . . . . . . . . . . . . . . 4-35
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 12-8
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Turn Signal Bulb Replacement . . . . . . . . . . . . 9-34
U
Ultrasonic Parking Assist . . . . . . 8-47
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . . 9-62
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Load Limits . . . . . . . . . . . . . . . . . . . 8-22
Messages . . . . . . . . . . . . . . . . . . . . 4-29
Personalization . . . . . . . . . . . . . . . 4-36
Remote Start . . . . . . . . . . . . . . . . . . 1-5
Security . . . . . . . . . . . . . . . . . . . . . . 1-13
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-81
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 9-52
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 11-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 11-1
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 4-36
Ventilation, Air . . . . . . . . . . . . . . . . . . 7-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
W
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 4-11
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 5-3
Washer Fluid . . . . . . . . . . . . . . . . . . 9-22
Washer Fluid Messages . . . . . . . 4-36
Wheels
Alignment and TireBalance . . . . . . . . . . . . . . . . . . . . . 9-64
Different Size . . . . . . . . . . . . . . . . . 9-62
Replacement . . . . . . . . . . . . . . . . . 9-65
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . 9-59
Where to Put the Child
Restraint . . . . . . . . . . . . . . . . . . . . . 2-47
Windows . . . . . . . . . . . . . . . . . . . . . . 1-16 Power . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 4-7
Winter Driving . . . . . . . . . . . . . . . . . 8-20
Wiper Blade Replacement . . . . . 9-28
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 4-8