\FWD (Fast Forward):Press to fast forward the
CD or DVD. The radio displays the elapsed time and
fast forwards five times the normal speed. To stop fast
forwarding, press again. This button might not work
when the DVD is playing the copyright information or
the previews.
Z(Eject): Press to eject a CD or DVD. If a CD or
DVD is ejected, but not removed, the player
automatically pulls it back in after 15 seconds.
If loading and reading of a CD cannot be completed,
because of an unknown format, etc., and the disc fails
to eject, press and hold for more than five seconds to
force the disc to eject.
DVD-V (Video) Display Buttons
Once a DVD-V is inserted, the radio display menu
shows several tag options for DVD playing. Press the
softkey located under any desired tag option during
DVD playback. See the tag options listed after, for
more information.
The rear seat passenger can navigate the DVD-V
menus and controls through the remote control. See
“Remote Control”, under Rear Seat Entertainment
(RSE) System
on page 4‑134for more information.
The Video Screen automatically turns on when the
DVD-V is inserted into the DVD slot.
r/j(Play/Pause): Press either the play or pause
icon displayed on the radio system, to toggle between
pausing or restarting playback of a DVD. If the forward
arrow is showing on display, the system is in pause
mode. If the pause icon is showing on display, the
system is in playback mode. If the DVD screen is off,
press the play button to turn the screen on.
Some DVDs begin playing after the previews have
finished, although there could be a delay of up to
30 seconds. If the DVD does not begin playing the
movie automatically, press the softkey located under
the play/pause symbol tag displayed on the radio.
If the DVD still does not play, refer to the on-screen
instructions, if available.
c(Stop): Press to stop playing, rewinding, or fast
forwarding a DVD.
r(Enter): Press to select the choices that are
highlighted in any menu.
y(Menu): Press to access the DVD menu. The DVD
menu is different on every DVD. Use the softkeys
located under the navigation arrows to navigate the
cursor through the DVD menu. After making a selection
press this button. This button only operates when using
a DVD.
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Nav (Navigate) :Press to display directional arrows
for navigating through the menus.
q(Return): Press to exit the current active menu and
return to the previous menu. This button operates only
when a DVD is playing and a menu is active.
DVD-A (Audio) Display Buttons
Once a DVD-A is inserted, radio display menu shows
several tag options for DVD playing. Press the softkeys
located under any desired tag option during DVD
playback. See the tag options listed after, for more
information.
The rear seat operator can navigate the DVD-A menus
and controls through the remote control. See “Remote
Control”, under Rear Seat Entertainment (RSE) System
on page 4‑134for more information. The Video Screen
does not automatically power on when the DVD-A is
inserted into the DVD slot. It must be manually turned
on by the rear seat occupant through the remote control
power button.
r/j(Play/Pause): Press either the play or pause
icon displayed on the radio system, to toggle between
pausing or restarting playback of a DVD. If the forward
arrow is showing on the display, the system is in pause
mode. If the pause icon is showing on the display, the
system is in playback mode.
qGroupr: Press to cycle through musical
groupings on the DVD-A disc.
Nav (Navigate) : Press to display directional arrows for
navigating through the menus.
e(Audio Stream): Press to cycle through audio
stream formats located on the DVD-A disc. The video
screen shows the audio stream changing.
Inserting a Disc
To play a disc, gently insert the disc, with the label side
up, into the loading slot. The DVD player might not
accept some paper labeled media. The player starts
loading the disc into the system and show “Loading
Disc” on the radio display. At the same time, the radio
displays a softkey menu of option(s). Some discs
automatically play the movie while others default to the
softkey menu display, which requires the Play, Enter,
or Navigation softkeys to be pressed; either by softkey
or by the rear seat passenger using the remote control.
Loading a disc into the system, depending on media
type and format, ranges from 5 to 20 seconds for a
CD, and up to 30 seconds for a DVD.
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Unknown :If this message is received when tuned to
channel 0, there could be a receiver fault. Consult with
your dealer/retailer.
Check XM Receivr : If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
XM Not Available : If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
Navigation/Radio System
For vehicles with a navigation radio system, see the
separate Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system can use a Bluetooth
capable cell phone with a Hands Free Profile to make
and receive phone calls. The system can be used while
the key is in ON/RUN or ACC/ACCESSORY position.
The range of the Bluetooth system can be up to 9.1 m
(30 ft). Not all phones support all functions, and not all
phones are guaranteed to work with the in-vehicle
Bluetooth system. See www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice recognition to
interpret voice commands to dial phone numbers
and name tags.
Noise : Keep interior noise levels to a minimum.
The system may not recognize voice commands if
there is too much background noise.
When to Speak : A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak : Speak clearly in a calm and natural
voice.
Audio System
When using the in‐vehicle Bluetooth system, sound
comes through the vehicle's front audio system
speakers and overrides the audio system. Use the
audio system volume knob, during a call, to change the
volume level. The adjusted volume level remains in
memory for later calls. To prevent missed calls, a
minimum volume level is used if the volume is turned
down too low.
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To use the auxiliary inputs of the RSE system, connect
an external auxiliary device to the color-coded A/V jacks
and turn both the auxiliary device and the video screen
power on. If the video screen is in the DVD player
mode, pressing the AUX (auxiliary) button on the
remote control switches the video screen from the
DVD player mode to the auxiliary device. The radio can
listen to the audio of the connected auxiliary device by
sourcing to auxiliary. SeeRadio(s)
on page 4‑87for
more information.
How to Change the RSE Video Screen
Settings
The screen display mode (normal, full, and zoom),
screen brightness, and setup menu language can be
changed from the on screen setup menu. To change
any feature, do the following:
1. Press the
z(display) menu button on the
remote control.
2. Use the remote control menu
n,q,p,o
(navigation) arrows and ther(enter) button to
use the setup menu.
3. Press the
zbutton again to remove the setup
menu from the screen.
Audio Output
Audio from the DVD player or auxiliary inputs can be
heard through the following possible sources:
.Wireless Headphones
.Vehicle Speakers
.Vehicle wired headphone jacks on the rear seat
audio system, if the vehicle has this feature.
The RSE system always transmits the audio signal to
the wireless headphones, if there is audio available.
See “Headphones” earlier in this section for more
information.
The DVD player is capable of outputting audio to the
wired headphone jacks on the RSA system, if the
vehicle has this feature. The DVD player can be
selected as an audio source on the RSA system.
See Rear Seat Audio (RSA)
on page 4‑143for
more information.
When a device is connected to the A/V jacks, or
the radio's auxiliary input jack, if the vehicle has this
feature, the rear seat passengers are able to hear audio
from the auxiliary device through the wireless or wired
headphones. The front seat passengers are able to
listen to playback from this device through the vehicle
speakers by selecting AUX as the source on the radio.
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Radio
To select preset or favorite radio stations:
Press and release
worxto go to the next or
previous radio station stored as a preset or favorite.
CD/DVD
To select tracks on a CD/DVD:
Press and release
worxto go to the next or
previous track.
Select tracks on an iPod or USB Device
(Vehicles without a Navigation System)
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and release
worxto scroll up or down the
list, then press and hold
w, or press¨to play
the highlighted track.
Navigating folders on an iPod or
USB Device (Vehicles without a
Navigation System):
1. Press and holdworxwhile listening to a song
until the contents of the current folder display on
the radio display.
2. Press and hold
xto go back to the previous
folder list.
3. Press and release
worxto scroll up or down
the list.
.To select a folder, press and holdw, or
press
¨when the folder is highlighted.
.To go back further in the folder list, press and
hold
x.
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Navigating an iPod or USB Device on the
Main Audio Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks.
Press and release
¨to move up one track within the
selected category.
Navigating an iPod or USB Device on the
Music Navigator Screen (Vehicles with a
Navigation System)
Press and releaseworxto select the next or
previous track within the selected category.
Press and hold
worxto move quickly through the
tracks within the selected category.
Press and release
¨to move up one track within the
selected category.
b g(Mute/Push to Talk): Press to silence the vehicle
speakers only. Press again to turn the sound on.
For vehicles with Bluetooth or OnStar
®systems, press
and hold for longer than two seconds to interact with
those systems. See Bluetooth
®on page 4‑123and the
OnStar Owner's Guide for more information.
c(End): Press to reject an incoming call, or end a
current call.
SRCE (Source/Voice Recognition) : Press to switch
between the radio, CD, and for vehicles with, DVD, front
auxiliary, and rear auxiliary.
For vehicles with the navigation system, press and hold
this button for longer than one second to initiate voice
recognition. See “Voice Recognition” in the Navigation
System manual for more information.
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¨(Seek):Press to go to the next radio station while
in AM, FM, or XM™.
For vehicles with or without a navigation system:
Press
¨to go to the next track or chapter while
sourced to the CD or DVD slot.
Press
¨to select a track or a folder when navigating
folders on an iPod or USB device.
For vehicles with a navigation system:
1. Press and hold
¨until a beep is heard, to place
the radio into SCAN mode, a station will play for
five seconds before moving to the next station.
2. To stop the SCAN function, press
¨again.
While listening to a CD/DVD, press and hold
¨to
quickly move forward through the tracks. Release to
stop on the desired track.
+
e−e(Volume): Press to increase or to decrease
the volume.
Radio Reception
Frequency interference and static can occur during
normal radio reception if items such as cell phone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause station
frequencies to interfere with each other. For better radio
reception, most AM radio stations boost the power
levels during the day, and then reduce these levels
during the night. Static can also occur when things like
storms and power lines interfere with radio reception.
When this happens, try reducing the treble on the radio.
FM Stereo
FM signals only reach about 10 to 40 miles
(16 to 65 km). Although the radio has a built-in electronic
circuit that automatically works to reduce interference,
some static can occur, especially around tall buildings
or hills, causing the sound to fade in and out.
4-148
Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-6
GM Mobility Reimbursement Program . . . . . . . . . . . 8-7
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . 8-10
Courtesy Transportation Program . . . . . . . . . . . . . . 8-10
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 8-12 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .8-15
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . 8-15
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
Reporting Safety Defects to General Motors . . . 8-16
Service Publications Ordering Information . . . . . 8-16
Vehicle Data Recording and Privacy . . . . . . . . . . . . .8-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19
Radio Frequency Identification (RFID) . . . . . . . . . 8-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-19
8-1