2010 GMC SIERRA DENALI air condition

Services Provided
.Emergency Fuel Delivery:Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service is provided to unlock
the vehicle if you are locked out. A remote unlock
may be available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
.Emergency Tow From a Public Road or
Highway: Tow to the nearest GMC dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service is provided to change a
flat tire with the spare tire. The spare tire,
if equipped, must be in good condition and
properly inflated. It is the owner's responsibility for
the repair or replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service is provided to jump
start a dead battery.
.Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery.
.Trip Interruption Benefits and Assistance: If
your trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/100,000 miles (160 000 km) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of any laws.
.Legal fines.
.Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles driven on a
non-public road or highway.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreementand meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
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Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
.Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
.If there has been an injury, call emergency
services for help. Do not leave the scene of a
crash until all matters have been taken care of.
Move your vehicle only if its position puts you in
danger or you are instructed to move it by a police
officer.
.Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
.If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Programon
page 8‑7for more information.
.If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver's name,
the service's name, and the phone number.
.Remove any valuables from your vehicle before it
is towed away. Make sure this includes your
insurance information and registration if you keep
these items in your vehicle.
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ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store
data about how you operate the vehicle, such as rate of
fuel consumption or average speed. These modules
may also retain the owner ’s personal preferences, such
as radio pre-sets, seat positions, and temperature
settings.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in
this vehicle is designed to record such data as:
.How various systems in your vehicle were
operating
.Whether or not the driver and passenger safety
belts were buckled/fastened
.How far, if at all, the driver was pressing the
accelerator and/or brake pedal
.How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur. Important:
EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
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A
Accessories and Modifications . . . . . . . . . . . . . . . . . . . . . . .6-4
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Accessory Power Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Active Fuel Management™. . . . . . . . . . . . . . . . . . . . . . . . 3-27
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . . . 6-114
Additives, Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-8
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . 3-26
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17, 4-20
Airbag Adding Equipment to Your Airbag-EquippedVehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-72
Airbag System How Does an Airbag Restrain? . . . . . . . . . . . . . . . . . . . 2-63
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 2-66
Servicing Your Airbag-Equipped Vehicle . . . . . . . . . . 2-71
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . 2-63
What Will You See After an Airbag Inflates? . . . . . . 2-64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . 2-61
Where Are the Airbags? . . . . . . . . . . . . . . . . . . . . . . . . . . 2-58 Airbags
Passenger Status Indicator . . . . . . . . . . . . . . . . . . . . . . . 4-32
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-56
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
All-Wheel-Drive (AWD) System . . . . . . . . . . . . . . . . . . . . . .5-9
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-140
Antenna, XM™ Satellite Radio Antenna
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-140
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . . . . . . . . .5-4
Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Appearance Care Aluminum or Chrome-Plated Wheels . . . . . . . . . . . . 6-110
Care of Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-108
Chemical Paint Spotting . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Cleaning Exterior Lamps/Lenses . . . . . . . . . . . . . . . .6-109
Fabric/Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-106
Finish Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-109
Finish Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-112
Instrument Panel, Vinyl, and Other PlasticSurfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-107
Interior Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-105
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