2010 GMC SAVANA PASSENGER phone

•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
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Cargo Door Relocking....................................... 3-9
CD, MP3 .......................................................4-72
Center High-Mounted Stoplamp (CHMSL)...........6-51
Chains, Tire...................................................6-78
Charging System Light....................................4-27
Check
Engine Lamp..............................................4-31
Checking Things Under the Hood......................6-12
Chemical Paint Spotting.................................6-102
Child Restraints
Infants and Young Children...........................2-33
Lower Anchors and Tethers for Children..........2-42
Older Children.............................................2-30
Securing a Child Restraint in a Rear Seat
Position..................................................2-49
Securing a Child Restraint in the Right Front
Seat Position...................................2-52, 2-56
Systems.....................................................2-37
Where to Put the Restraint...........................2-40
Cigarette Lighter.............................................4-15
Circuit Breakers............................................6-104
Cleaning
Aluminum Wheels......................................6-101
Exterior Lamps/Lenses................................6-100
Fabric/Carpet..............................................6-97
Finish Care...............................................6-100
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-98
Interior.......................................................6-96Cleaning (cont.)
Tires........................................................6-102
Underbody Maintenance.............................6-102
Washing Your Vehicle...................................6-99
Weatherstrips..............................................6-99
Windshield and Wiper Blades......................6-101
Climate Control System...................................4-15
Outlet Adjustment........................................4-17
Rear Air Conditioning and Heating System......4-19
Rear Heating System...................................4-18
Climate Controls.............................................1-12
Clock, Setting.................................................4-60
Collision Damage Repair..................................8-10
Compass.......................................................4-43
Control of a Vehicle.......................................... 5-3
Coolant
Engine.......................................................6-28
Engine Temperature Gage............................4-30
Cooling System..............................................6-26
Courtesy Transportation Program........................ 8-9
Cruise Control.................................................. 4-6
Light..........................................................4-36
Customer Assistance......................................... 8-5
Offices......................................................... 8-5
Text Telephone (TTY) Users........................... 8-5
Customer Information
Service Publications Ordering Information........8-15
Customer Satisfaction Procedure........................ 8-2
3

T
Taillamps.......................................................6-52
Tampering with Noise Control System
Prohibited...................................................6-47
Text Telephone (TTY) Users............................... 8-5
Theft-Deterrent Feature....................................4-76
Theft-Deterrent Systems...................................3-20
PASS-Key
®III+ Electronic Immobilizer............3-20
PASS-Key®III+ Electronic Immobilizer
Operation................................................3-20
Tilt Wheel........................................................ 4-3
Time, Setting..................................................4-60
Tires.............................................................6-55
Aluminum Wheels, Cleaning........................6-101
Buying New Tires........................................6-73
Chains.......................................................6-78
Changing a Flat Tire....................................6-80
Cleaning...................................................6-102
Different Size..............................................6-74
Dual Tire Operation.....................................6-64
If a Tire Goes Flat.......................................6-79
Inflation - Tire Pressure................................6-63
Inspection and Rotation................................6-69
Installing the Spare Tire................................6-85
Pressure Light.............................................4-30
Pressure Monitor Operation...........................6-66
Pressure Monitor System..............................6-65Tires (cont.)
Removing the Flat Tire.................................6-85
Removing the Spare Tire and Tools...............6-81
Secondary Latch System..............................6-92
Sidewall Labeling.........................................6-56
Spare Tire..................................................6-96
Storing a Flat or Spare Tire and Tools............6-94
Terminology and Definitions...........................6-60
Uniform Tire Quality Grading.........................6-75
Wheel Alignment and Tire Balance.................6-76
Wheel Replacement.....................................6-76
When It Is Time for New Tires......................6-72
Tow/Haul Mode ...............................................3-33
Tow/Haul Mode Light.......................................4-36
Towing
Recreational Vehicle.....................................5-22
Towing a Trailer..........................................5-26
Your Vehicle
...............................................5-22
Traction
StabiliTrak
®System....................................... 5-5
Transmission
Fluid, Automatic..................................6-20, 6-23
Transmission Operation, Automatic............3-26, 3-31
Transportation Program, Courtesy....................... 8-9
Trip Odometer................................................4-22
Turn and Lane-Change Signals.......................... 4-4
Turn Signal/Multifunction Lever........................... 4-4
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