Engine Oil Life System
The engine oil life system calculates engine oil life
based on vehicle use and displays a DIC message when
it is necessary to change the engine oil and filter.
Resetting the Oil Life System
1. Turn the ignition to ON/RUN, with the engine off.
2. Press and release the stem in the lower center
of the instrument cluster until the OIL LIFE
message is displayed.
3. Once the alternating OIL LIFE and RESET
messages appear, press and hold the stem
until several beeps sound. This confirms that the oil
life system has been reset.
4. Turn the key to LOCK/OFF.
SeeEngine Oil Life System on page 6-18.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
•Avoid fast starts and accelerate smoothly.
•Brake gradually and avoid abrupt stops.
•Avoid idling the engine for long periods of time.
•When road and weather conditions are appropriate,
use cruise control, if equipped.
•Always follow posted speed limits or drive more
slowly when conditions require.
•Keep vehicle tires properly inflated.
•Combine several trips into a single trip.
•Replace the vehicle’s tires with the same
TPC Spec number molded into the tire’s sidewall
near the size.
•Follow recommended scheduled maintenance.
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Speedometer and Odometer
The speedometer shows the speed in both miles per
hour (mph) and kilometers per hour (km/h).
The odometer shows how far the vehicle has been
driven, in either miles (used in the United States)
or kilometers (used in Canada).
The odometer mileage can be checked without the
vehicle running by pressing the trip information stem.
See “Odometer” underDIC Operation and Displays
on page 4-33for more information.
If the cluster is replaced the new one will automatically
detect and update the vehicle’s accumulated mileage.
Trip Odometer
The vehicle has a trip odometer that indicates how far
the vehicle has been driven since the trip odometer was
last set to zero.
See “Trip Odometer” underDIC Operation and Displays
on page 4-33for more information.
Tachometer
The tachometer displays the engine speed in revolutions
per minute (rpm).
Notice:If the engine is operated with the
tachometer in the shaded warning area, the vehicle
could be damaged, and the damages would not
be covered by the vehicle warranty. Do not operate
the engine with the tachometer in the shaded
warning area.
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This vehicle has an airbag system. Before attempting
to do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 2-79.
Keep a record with all parts receipts and list the
mileage and the date of any service work performed.
SeeMaintenance Record on page 7-14.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airflow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as
TOP TIER Detergent Gasoline.
Look for the TOP TIER label on the fuel pump to
ensure gasoline meets enhanced detergency standards
developed by auto companies. A list of marketers
providing TOP TIER Detergent Gasoline can be
found at www.toptiergas.com.Gasoline Octane
Use regular unleaded gasoline with a posted octane
rating of 87 or higher. If the octane rating is less than 87,
you might notice an audible knocking noise when you
drive, commonly referred to as spark knock. If this occurs,
use a gasoline rated at 87 octane or higher as soon as
possible. If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine needs
service.
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Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended
oils with the starburst symbol that meet GM Standard
GM6094M are all that is needed for good performance
and engine protection.
Engine oil system flushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE OIL message comes on. SeeDIC Warnings
and Messages on page 4-37. Change the oil as soon
as possible within the next 600 miles (1 000 km). It is
possible that, if driving under the best conditions, the
oil life system might not indicate that an oil change is
necessary for over a year. However, the engine oil and
filter must be changed at least once a year and at this
time the system must be reset. Your dealer/retailer has
trained people who will perform this work using genuine
parts and reset the system. It is also important to check
the oil regularly and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to GMC. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the GMC Consumer Relations Manager at
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, call General Motors of
Canada Customer Communication at 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
•Vehicle Identification Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting GMC, remember that your concern will
likely be resolved at a dealer’s facility. That is why we
suggest following Step One first.
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STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following
the procedure outlined in Steps One and Two, you can
file with the Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to filling out a court
action, use of the program is free of charge and your case
will generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
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In addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reflect actual costs
and be supported by original receipts. See your dealer
for information regarding the allowance amounts for
reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
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