Page 320 of 407

WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
Note:Passengers should not remain in the vehicle when the vehicle is
being jacked.
1. Turn engine off and block the
wheel that is diagonally opposite of
the flat tire using the wheel chock,
if equipped.If the vehicle is a
4x4,lock the manual hub on the
wheel.
2. Remove the jack, jack handle, lug wrench and spare tire from the
stowage locations.
3. Use the tip of the lug wrench to remove any wheel trim.
4. Loosen each wheel lug nut one-half turn counterclockwise but do not
remove them until the wheel is raised off the ground.
The following steps apply to F–250/F–350 Single Rear Wheel
(SRW) vehicles only:
5. Insert the hooked end of the jack
handle into the jack and use the
handle to slide the jack under the
vehicle.
6. Position the jack according to the
following guides:
•Front (4x2)
Roadside Emergencies
320
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 322 of 407

Never use the front or rear
differential as a jacking point.
WARNING:To lessen the
risk of personal injury, do
not put any part of your body
under the vehicle while changing a
tire. Do not start the engine when
your vehicle is on the jack. The
jack is only meant for changing
the tire.
7. Turn the jack handle clockwise
until the wheel is completely off the
ground and high enough to install
the spare tire.
8. Remove the lug nuts with the lug
wrench.
9. Replace the flat tire with the
spare tire, making sure the valve
stem is facing outward for all front wheels and single rear wheel vehicles.
If replacing an inboard rear tire on dual rear wheel vehicles, the valve
stem must be facing outward. If replacing the outboard wheel, the valve
stem must be facing inward. Reinstall the lug nuts until the wheel is
snug against the hub. Do not fully tighten the lug nuts until the wheel
has been lowered.
10. Lower the wheel by turning the jack handle counterclockwise.
Go to step 19.
The following steps apply to F–350 Dual Rear Wheel (DRW) and
F–450/F–550 vehicles only:
11. Slide the notched end of the
jack handle over the release valve
and use the handle to slide the jack
under the vehicle. Make sure the
valve is closed by turning it
clockwise.
Roadside Emergencies
322
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 330 of 407

Inspect the wheel pilot hole prior to
installation. If there is visible
corrosion in wheel pilot hole,
remove loose particles by wiping
with clean rag and apply grease.
Apply grease only to the wheel pilot
hole surface by smearing a “dime”
(1 square cm) sized glob of grease
around the wheel pilot surface (1)
with end of finger. DO NOT apply
grease to lug nut/stud holes or
wheel-to-brake surfaces.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
Roadside Emergencies
330
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 332 of 407
3. Connect the negative (-) cable to the negative (-) terminal of the
assisting battery.
4. Make the final connection of the negative (-) cable to an exposed
metal part of the stalled vehicle’s engine, away from the battery and the
carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components asgrounding
points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
5. Ensure that the cables are clear of fan blades, belts, moving parts of
both engines, or any fuel delivery system parts.
+–+–
+–+–
Roadside Emergencies
332
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 333 of 407
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
+–+–
+–+–
Roadside Emergencies
333
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 334 of 407
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside Emergencies
334
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 341 of 407

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
Customer Assistance
341
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)
Page 346 of 407
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray MotorcraftEngine Shampoo and Degreaser (ZC-20) on all
parts that require cleaning and pressure rinse clean.
•Never wash or rinse the engine while it is running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
•5.4L V8 gasoline engine
Cleaning
346
2010 F-250/350/450/550(f23)
Owners Guide, 1st Printing
USA(fus)