2010 FORD EXPLORER Owners Manual

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located in the passenger’s foot well,
by the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pressing in on the reset button.
4. Turn the ignition to the on position. Pause for a few seconds and
return the key to the off position.
5. Make a further check for leaks in the fuel system.
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FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini fusesStandard
fusesMaxi fusesCartridge
maxi fuses
2A Grey Grey — —
3A Violet Violet — —
4A Pink Pink — —
5A Tan Tan — —
7.5A Brown Brown — —
10A Red Red — —
15A Blue Blue — —
20A Yellow Yellow Yellow Blue
25A Natural Natural — —
30A Green Green Green Pink
40A — — Orange Green
50A — — Red Red
60A — — Blue Yellow
70A — — Tan —
80A — — Natural —
15
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Passenger compartment fuse panel
The fuse panel is located below the
instrument panel on the driver’s
side.
To remove a fuse use the fuse puller tool provided on the fuse panel box.
The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 20A Moon roof, Adjustable pedals,
Memory seats, Lumbar motor
2 5A Microcontroller power
3 20A Radio, Navigation amplifier, GPS
module
4 10A On-board diagnostic (OBD II)
connector
C
B
1 4
3
2
18
7
6
51
2
1
1
1
0
91
6
1
5
1
4
1
32
0
1
9
1
8
1
72
4
2
3
2
2
2
12
8
2
7
2
6
2
5
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 5A Moon roof, Door lock switch
illumination, Auto dimming rear
view mirror
6 20A Liftglass release motor, Door
unlock/lock
7 15A Trailer stop/turn
8 15A Ignition switch power, Passive
anti-theft system (PATS), Cluster
9 2A 6R Transmission control
module/Powertrain control
module (Ignition RUN/START),
Fuel pump relay
10 5A Front wiper RUN/ACC relay in
power distribution box (PDB)
11 5A Radio start
12 5A Rear wiper motor RUN/ACC,
Trailer battery charge relay in
PDB, Radio
13 15A Heated mirror, Manual climate
rear defrost indicator
14 20A Horn
15 10A Reverse lamps
16 10A Trailer reverse lamps
17 10A Restraints control module,
Passenger occupancy
18 10A Reverse park aid, Roll Stability
Control™ (RSC
) switch, RSC
,
4x4 module, 4x4 switch, Heated
seat switches, Auxiliary climate
control
19 — Not used
20 10A Climate control system, Brake
shift
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
21 — Not used
22 15A Brake switch, Bi-color stop lamps,
High-mount brake lamp, All turn
lamps
23 15A Interior lamps, Puddle lamps,
Battery saver, Instrument
illumination, Homelink
24 10A Cluster, Theft indicator light
25 15A Trailer tow park lamps
26 15A License plate/rear park lamp,
Front park lamps, Manual climate
27 15A Tri-color stop lamps
28 10A Climate controls
CB1 25A Windows
The following relays are located on either side of the passenger
compartment fuse panel. See your authorized dealer for service of these
relays.
Fuse/Relay Location Description
Relay 1 Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 50A** Battery feed 2 (passenger
compartment fuse panel)
2 50A** Battery feed 3 (passenger
compartment fuse panel)
3 50A** Battery feed 1 (passenger
compartment fuse panel)
4 30A** Fuel pump, Injectors
5 30A** Third row seat (left)
6 40A** Anti-lock brake system (ABS) pump
7 40A** Powertrain control module (PCM)
8 — Not used
9 — Not used
10 30A** Power seat (right)
11 30A** Starter
12 30A** Third row seat (right)
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