TOWING A DISABLED VEHICLEModelFlat Towing (all four
wheels on the ground)Flatbed Towing (all
four wheels
suspended OFF the
ground)Front Wheels Raised,
Rear Wheels on the
Ground
Rear Wheels Raised,
Front Wheels on the
Ground
RWD Without a Key NOT Permitted Recommended Method NOT Permitted NOT Permitted
RWDWithaKey Shift lever must be in
NEUTRAL. The
distance to be traveled
must not exceed 15 mi
(24 km), and the
towing speed must not
exceed 30 mph
(48 km/h).Recommended Method May Be Used
NOT Permitted
AWD Without a Key NOT Permitted Recommended Method NOT Permitted NOT Permitted
AWDWithaKey Shift lever must be in
NEUTRAL and the
driveshaft must be
removed.Recommended Method NOT Permitted NOT Permitted
60
WHAT TO DO IN EMERGENCIES
NOTE:
• The Owner’s Manual and User Guideelectronic files are also available on
the Chrysler, Jeep and Dodge
websites.
• Click on the “For Owners“ tab, select “Owner/Service Manuals“, then
select your desired model year and
vehicle from the drop down lists.
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety
Administration (NHTSA) in addition
to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a
recall and remedy campaign.
However, NHTSA cannot become
involved in individual problems
between you, your authorized dealer,
and the manufacturer.
• To contact NHTSA, you may either call the Auto Safety Hotline toll free
at 1–888–327–4236
(TTY: 1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
write to: Transport Canada, Motor
Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, O ttawa,
Ontario K1B 3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from service due to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or
a comparable new tire on a
“prorated basis”.
• Certain conditions, such as irregular wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse,
are excluded from the Limited
Warranty Program. The Limited
Warranty Program expires when your
tires either wear to a specified tread
depth, and/or after a period of time
from the date of purchase, as stated
in the Tire Warranty on the DVD.
NOTE: Refer to the Tire Warranty
on the DVD for specific information
relating to the manufacturer’s
limited warranty for the tires
installed on your vehicle. If you have
any questions regarding the limited
tire warranty coverage, contact your
local authorized dealer or your local
authorized tire dealer.
CONSUMER ASSISTANCE
80
