2010 CHEVROLET TRAVERSE sat nav

In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Second Row Seats . . . . . . . . . . . 1-7
Third Row Seats . . . . . . . . . . . . . . 1-7
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-8
Safety Belt . . . . . . . . . . . . . . . . . . . . 1-8
Sensing System for Passenger Airbag . . . . . . . . . . . . . . . . . . . . . . . 1-9
Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11 Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-15
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-16
Steering Wheel Controls . . . . . 1-17
Navigation System . . . . . . . . . . . 1-17
Driver Information Center (DIC) (With DIC Buttons) . . . 1-18
Cruise Control . . . . . . . . . . . . . . . 1-18
Storage Compartments . . . . . . 1-19
Power Outlets . . . . . . . . . . . . . . . 1-19
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-20
Performance and Maintenance
StabiliTrak®. . . . . . . . . . . . . . . . . . 1-20
Tire Pressure Monitor . . . . . . . . 1-21
Tire Sealant and Compressor Kit . . . . . . . . . . . . . 1-21
Engine Oil Life System . . . . . . 1-21
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-22
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 1-23
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-23

1-24 In Brief
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on all
vehicles. For more information see
the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in the
event of a crash, additional
information regarding the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.

7-8 Infotainment System
Satellite Radio
XM™Satellite Radio Service
XM is a satellite radio service that is
based in the 48 contiguous United
States and 10 Canadian provinces.
XM Satellite Radio has a wide
variety of programming and
commercial-free music,
coast-to-coast, and in digital-quality
sound. For more information,
contact XM at www.xmradio.com or
call 1-800-929-2100 in the U.S. and
www.xmradio.ca or call
1-877-438-9677 in Canada.
Finding a Station
BAND: Press to switch between
AM, FM, or XM. The selection
displays.
f(Tune): Turn to select radio
stations.
©SEEK¨: Press to go to the
previous or to the next station and
stay there. To scan stations, press and hold
©
or¨until a beep sounds. The
radio goes to a station, plays for a
few seconds, then goes to the next
station. Press either arrow again to
stop scanning.
The radio only seeks and scans
stations with a strong signal that are
in the selected band.
Finding a Category (CAT)
Station
CAT (Category): The CAT button is
used to find XM™ stations when the
radio is in the XM mode. To find XM
channels within a desired category:
1. Press BAND until the XM frequency displays.
2. Press CAT to display the category tabs.
3. Continue pressing CAT until the desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing
sREV or\FWD. 4. Press either of the two buttons
below the desired category tab
to immediately tune to the first
XM station associated with that
category.
5. To go to the next or previous XM station within the selected
category, do one of the
following:
.Turnf.
.Press the buttons below the
right or left arrows on the
display.
.Press either SEEK arrow.
6. To exit the category search mode, press the FAV button or
BAND button to display the
favorites again.

Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 13-6
Scheduling Service Appointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 13-9
Collision Damage Repair . . . 13-10
Service Publications Ordering Information . . . . . . 13-13
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio Frequency Identification (RFID) . . . . . . . 13-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.