1-24 In Brief
Crisis Assist, Stolen Vehicle
Assistance, Vehicle Diagnostics,
Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation
and Hands‐Free Calling are
available on most vehicles. Not all
OnStar services are available on all
vehicles. For more information see
the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or
www.onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080, or press
Qto
speak with an OnStar advisor
24 hours a day, 7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information. OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in the
event of a crash, additional
information regarding the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
Keys, Doors and Windows 2-3
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 feet) away from the
vehicle. There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start and Power
Liftgate Shown, Without Similar
/(Remote Vehicle Start): For
vehicles with this feature, see
Remote Vehicle Start
on page 2‑5for additional information.
Q(Lock): Press to lock all the
doors.
If enabled through the Driver
Information Center (DIC), the
parking lamps flash once to indicate
locking has occurred. If enabled
through the DIC, the horn sounds
when
Qis pressed again within
five seconds. See Vehicle
Personalization (With DIC Buttons)
on page 5‑40for additional
information.
Pressing
Qmay arm the content
theft‐deterrent system. See
Anti-Theft Alarm System
on
page 2‑13.
K(Unlock): Press once to unlock
only the driver door. If
Kis pressed
again within five seconds, all
remaining doors unlock. The interior
lamps come on and stay on for
20 seconds or until the ignition is
turned on.
2-4 Keys, Doors and Windows
If enabled through the DIC, the
parking lamps flash twice to indicate
unlocking has occurred. SeeVehicle
Personalization (With DIC Buttons)
on page 5‑40.
Pressing
Kon the RKE transmitter
disarms the content theft‐deterrent
system. See Anti-Theft Alarm
System on page 2‑13.
&(Power Liftgate): Press and
hold until the liftgate begins to move
to open or close the liftgate. The
taillamps flash and a chime sounds
to indicate when the liftgate is
opening or closing.
L(Vehicle Locator/Panic
Alarm): Press and release to
locate the vehicle. The parking
lamps flash and the horn sounds
three times.
Press and hold
Lfor more than
two seconds to activate the panic
alarm. The parking lamps flash and
the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/RUN or
Lis pressed again.
The ignition must be in LOCK/OFF
for the panic alarm to work.
The vehicle comes with two
transmitters. Each transmitter will
have a number on it, "1" or "2".
These numbers correspond to the
driver of the vehicle. For example,
the memory seat position for driver
1 will be recalled when using the
transmitter labeled "1", if enabled
through the vehicle personalization.
See “Memory Seat and Mirrors”
under Power Seat Adjustment
on
page 3‑3and “Memory Seat
Recall” underVehicle
Personalization (With DIC Buttons)
on page 5‑40for more information.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to this vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter is
programmed to this vehicle using the DIC, all remaining transmitters
must also be reprogrammed. Any
lost or stolen transmitters will no
longer work once the new
transmitter is programmed. Each
vehicle can have up to eight
transmitters programmed to it. See
“Relearn Remote Key”
underDriver
Information Center (DIC) (With DIC
Buttons)
on page 5‑22or Driver
Information Center (DIC) (Without
DIC Buttons)
on page 5‑28for
instructions on how to program
transmitters to this vehicle.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter. Static
from your body could damage the
transmitter.
Keys, Doors and Windows 2-5
1. Separate the transmitter with aflat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.
2. Remove the old battery. Do not use a metal object. 3. Insert the new battery, positive
side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
This vehicle may have a remote
starting feature that starts the
engine from outside of the vehicle.
/(Remote Start): This button is
located on the RKE transmitter if the
vehicle has remote start.
Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using the remote
start to have the vehicle in view
when doing so. Check local
regulations for any requirements on
remote starting of vehicles.
Do not use the remote start feature
if the vehicle is low on fuel. The
vehicle could run out of fuel. If the vehicle has the remote start
feature, the RKE transmitter
functions have an increased range
of operation. However, the range
may be less while the vehicle is
running.
There are other conditions which
can affect the performance of the
transmitter, see
Remote Keyless
Entry (RKE) System
on page 2‑2for additional information.
Starting the Engine Using
Remote Start
To start the vehicle:
1. Aim the RKE transmitter at the vehicle.
2. Press
Qon the RKE transmitter.
3. Immediately after completing Step 2, press and hold
/until
the parking lamps flash. If the
vehicle's lights can not be seen,
press and hold
/for at least
four seconds.
2-10 Keys, Doors and Windows
To open the liftgate, press the
touchpad on the underside of the
liftgate handle. The vehicle must be
in P (Park) to open the liftgate. To
close the liftgate, use the pull cup or
strap.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
If the battery is properly connected
and has adequate voltage, and the
liftgate still will not function, the
vehicle should be taken to a dealer
for service.Power Liftgate Operation
{WARNING
Exhaust gases can enter the
vehicle if it is driven with the
liftgate, trunk/hatch open, or with
any objects that pass through the
seal between the body and the
trunk/hatch or liftgate. Engine
exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
If the vehicle must be driven with
the liftgate, or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on
or under the instrument
panel.(Continued)
WARNING (Continued)
.Adjust the Climate Control
system to a setting that
brings in only outside air and
set the fan speed to the
highest setting. See Climate
Control System in the Index.
.If the vehicle is equipped with
a power liftgate, disable the
power liftgate function.
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑22.
The vehicle may have a power
liftgate. The vehicle must be in
P (Park) to use this feature.
The taillamps will flash and a chime
will sound when the power liftgate
is used.
2-12 Keys, Doors and Windows
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate power
function will continue to completion.
If the vehicle is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. The power liftgate
must be closed and latched before
driving.
If the liftgate is power opened and
the support struts have lost
pressure, the lights will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate if this
occurs.Obstacle Detection Features
A warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position if the liftgate encounters an
obstacle during a power open or
close cycle. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate comes across more
obstacles on the same power cycle,
the power function deactivates, and
you must manually open or close
the liftgate. A message displays,
LIFTGATE OPEN, to indicate that
the liftgate is open. See
Driver
Information Center (DIC) (With DIC
Buttons)
on page 5‑22or Driver
Information Center (DIC) (Without
DIC Buttons)
on page 5‑28for more information. After removing
the obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
resumes normal power operation.
Pinch sensors are located on the
side edges of the liftgate. If an
object is caught between the liftgate
and the vehicle and presses against
this sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually. Do not
force the liftgate open or closed
during a power cycle.
2-14 Keys, Doors and Windows
When the door is closed, the
security light stops flashing and
stays on solid for approximately
30 seconds. The content theft
deterrent alarm is not armed
until the security light goes off.
If the delayed locking feature is
active, the alarm is not activated
until all doors are closed and the
security light goes off.
.PressQwhen the driver door is
closed. The security light comes
on solid for approximately
30 seconds and then goes off.
The content theft deterrent alarm
is not armed until the security
light goes off.
The theft-deterrent system will not
activate if the doors are locked with
the vehicle's key or the manual
door lock. If a locked door is opened without
using the RKE transmitter, a ten
second pre-alarm occurs. The horn
chirps and the lights flash. If the key
is not placed in the ignition and
turned to START or the door is not
unlocked by pressing
Qduring the
ten second pre-alarm, the alarm
goes off. The headlamps flash and
the horn sounds for about
30 seconds, then turns off to save
the battery power.
The vehicle can be started with the
correct ignition key if the alarm has
been set off.
To avoid setting off the alarm by
accident:
.Lock the vehicle with the door
key after the doors are closed.
.Unlock the door with the RKE
transmitter. Unlocking a door any
other way sets off the alarm if
the system has been armed.
Press
Kor place the key in the
ignition and turn it to START to turn
off the alarm.
Testing the Alarm
To test the alarm:
1. From inside the vehicle, lower the driver side window and open
the driver door.
2. Press
Q.
3. Get out of the vehicle, close the door and wait for the security
light to go out.
4. Then reach in through the window, unlock the door with the
manual door lock and open the
door. This should set off the
alarm.
If the alarm does not sound when it
should, but the vehicle's headlamps
flash, check to see if the horn
works. The horn fuse may be blown.
To replace the fuse, see Fuses and
Circuit Breakers on page 10‑30.
If the alarm does not sound or the
vehicle's headlamps do not flash,
see your dealer for service.
Keys, Doors and Windows 2-21
The driver door also has switches
that control the passenger and
rear windows. The power windows
work with the ignition in ACC/
ACCESSORY, ON/RUN or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9‑17.
Press the switch to lower the
window. Pull up on the front edge of
the switch to raise the window.
Express-Up/Express-Down
Windows
A window with the express‐up/down
feature allows it to be raised or
lowered without holding the switch.
Press or pull the window switch fully
and release it to activate the
express feature. The express mode
can be canceled by pressing or
pulling the switch.
Programming the Power
Windows
If the battery on the vehicle has
been recharged, disconnected,
or replaced, windows with the
express-up feature need to be
reprogrammed for this feature to
work. To program the window:
1. Close all doors with the ignition in the ACC/ACCESSORY,
ON/RUN position, or when
Retained Accessory
Power (RAP) is active. See
Retained Accessory Power
(RAP) on page 9‑17.
2. Press and continue to hold the window switch until the window
is fully open.
3. Pull up and hold the window switch to close the window.
Continue to hold it briefly after
the window is fully closed.
4. Repeat for each window that has the express-up feature.
Anti-Pinch Feature
The anti-pinch feature is on
windows with the express-up
feature. If an object is in the way of
the window as it is express-closing,
or in certain weather conditions like
severe icing, the window will stop
and open to a factory preset
position. The window functions
normally once the obstruction is
removed.
Window Lockout
o(Window Lockout): The window
lockout switch is located with the
power window switches on the
driver door armrest. This feature
prevents the rear windows from
being operated, except from the
driver position. Press the switch to
turn the lockout feature on or off. An
indicator light will come on to show
the lockout feature is on.