OnStar Virtual Advisor
OnStar Virtual Advisor is a feature
of OnStar Hands-Free Calling
that uses minutes to access
location-based weather, local traffic
reports, and stock quotes. Press
the phone button and give a
few simple voice commands to
browse through the various topics.
See the OnStar Owner’s Guide
for more information. This feature is
only available in the continental U.S.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free Calling.
SeeSteering Wheel Controls on
page 4-6for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner’s
Guide for more information.
How OnStar Service Works
The OnStar system can record
and transmit vehicle information.
This information is automatically
sent to an OnStar Call Center when
the OnStar button is pressed, the
emergency button is pressed,
or if the airbags or AACN system
deploy. This information usually
includes the vehicle’s GPS location
and, in the event of a crash,
additional information regarding
the crash that the vehicle was
involved in (e.g. the direction from
which the vehicle was hit). When the
Virtual Advisor feature of OnStar
Hands-Free Calling is used,
the vehicle also sends OnStar the
vehicle’s GPS location so they
can provide services where
it is located.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for servicein that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network capacity
and reception when the service is
needed, and technology that is
compatible with the OnStar service.
Not all services are available
everywhere, particularly in remote
or enclosed areas, or at all times.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including adequate
battery power, for the OnStar
equipment to operate. There are
other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place.
4-44 Instruments and Controls
