
Black plate (1,1)Chevrolet Camaro Owner Manual - 2010
Customer Information 12-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-5
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 12-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications Ordering Information . . . . . . 12-13
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 12-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 12-16
Radio Frequency Identification (RFID) . . . . . . . 12-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . 12-17
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

Black plate (15,1)Chevrolet Camaro Owner Manual - 2010
Customer Information 12-15
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance
Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how
a vehicle's systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling

Black plate (17,1)Chevrolet Camaro Owner Manual - 2010
Customer Information 12-17
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Chevrolet Camaro Owner Manual - 2010
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . . 9-4
Accessory Power . . . . . . . . . . . . . . 8-19
Active Fuel Management™ . . . . 8-25
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 8-55
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 2-34
Air Cleaner/Filter, Engine . . . . . . 9-15
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 7-3
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 2-35
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 2-27
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 2-29
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-27
What Will You See After
an Airbag Inflates? . . . . . . . . . . 2-28
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 2-25
Where Are the Airbags? . . . . . . 2-24 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 2-34
Passenger Status Indicator . . . 4-19
Readiness Light . . . . . . . . . . . . . . 4-18
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 2-34
System Check . . . . . . . . . . . . . . . . 2-22
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . . 1-9
AM-FM Radio . . . . . . . . . . . . . . . . . . . 6-7
Antenna
Satellite Radio . . . . . . . . . . . . . . . . 6-13
Anti-Theft Alarm System . . . . . . . . . . . . . . . . . 1-9
Alarm System Messages . . . . . 4-36
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 8-31
Warning Light . . . . . . . . . . . . . . . . . 4-24
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 9-90
Interior . . . . . . . . . . . . . . . . . . . . . . . . 9-95 Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 12-6
Audio Players . . . . . . . . . . . . . . . . . 6-14 CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Audio System Backglass Antenna . . . . . . . . . . . 6-13
Radio Reception . . . . . . . . . . . . . . 6-12
Theft-Deterrent Feature . . . . . . . . 6-1
Automatic Dimming Mirrors . . . . . . . . . . . . . . 1-13
Headlamp System . . . . . . . . . . . . . 5-4
Automatic Transmission . . . . . . . 8-26 Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14
Manual Mode . . . . . . . . . . . . . . . . . 8-29
Shiftlock Control SystemCheck . . . . . . . . . . . . . . . . . . . . . . . 9-31
Auxiliary Devices . . . . . . . . . . . . . . 6-16
Axle, Rear . . . . . . . . . . . . . . . . . . . . . 9-29

Black plate (8,1)Chevrolet Camaro Owner Manual - 2010
i-8 INDEX
OilEngine . . . . . . . . . . . . . . . . . . . . . . . . 9-10
Engine Oil Life System . . . . . . . 9-13
Engine Oil Pressure
Gauge . . . . . . . . . . . . . . . . . . . . . . 4-13
Messages . . . . . . . . . . . . . . . . . . . . 4-33
Pressure Light . . . . . . . . . . . . . . . . 4-26
Older Children, Restraints . . . . . 2-36
Online Owner Center . . . . . . . . . . 12-5
OnStar
®System . . . . . . . . . . . . . . . 4-42
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Overheating, Engine . . . . . . . . . . . 9-23
Overview Instrument Panel . . . . . . . . . . . . . . 4-4
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 6-2
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . 8-22
Shifting Out of . . . . . . . . . . . . . . . . 8-23
Parking . . . . . . . . . . . . . . . . . . . . . . . . 8-24 Assist, Ultrasonic . . . . . . . . . . . . . 8-41
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 8-32
Brake and P (Park)Mechanism Check . . . . . . . . . . 9-32
Over Things That Burn . . . . . . . 8-24
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 4-19
Passenger Sensing System . . . 2-29
Perchlorate Materials Requirements, California . . . . . . 9-3
Phone
Bluetooth . . . . . . . . . 6-21, 6-22, 6-25 Power
Door Locks . . . . . . . . . . . . . . . . . . . . 1-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Protection, Battery . . . . . . . . . . . . . 5-7
Retained Accessory (RAP) . . . 8-19
Seat Adjustment . . . . . . . . . . . . . . . 2-4
Steering Fluid . . . . . . . . . . . . . . . . . 9-25
Windows . . . . . . . . . . . . . . . . . . . . . 1-14
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 12-17
Program Courtesy Transportation . . . . . . 12-8
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . . 9-3

Black plate (9,1)Chevrolet Camaro Owner Manual - 2010
INDEX i-9
R
Radio FrequencyIdentification (RFID) . . . . . . . . 12-17
Statement . . . . . . . . . . . . . . . . . . 12-17
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 6-7
Reception . . . . . . . . . . . . . . . . . . . . 6-12
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Rear Axle . . . . . . . . . . . . . . . . . . . . . . 9-29 Limited-Slip . . . . . . . . . . . . . . . . . . . 8-38
Rear Seats . . . . . . . . . . . . . . . . . . . . . 2-6
Rearview Mirrors . . . . . . . . . . . . . . 1-13
Automatic Dimming . . . . . . . . . . . 1-13
Reclining Seatbacks . . . . . . . . . . . . 2-4
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 10-8
Recommended Fuel . . . . . . . . . . . 8-44
Records Maintenance . . . . . . . . . . . . . . . . 10-12
Recreational Vehicle Towing . . . 9-90
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 12-6
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Remote Vehicle Start . . . . . . . . . . . 1-5
Replacement Bulbs . . . . . . . . . . . . 9-41 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 2-36
Maintenance . . . . . . . . . . . . . . . . .10-11
Replacing Airbag System . . . . . . 2-36
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 2-50
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Reporting Safety Defects Canadian Government . . . . . . 12-14
General Motors . . . . . . . . . . . . . 12-15
U.S. Government . . . . . . . . . . . 12-14
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 8-19
Ride Control Systems
Limited Slip Rear Axle . . . . . . . . 8-38
Messages . . . . . . . . . . . . . . . . . . . . 4-35
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . 12-6
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 1-16
Rotation, Tires . . . . . . . . . . . . . . . . . 9-63
Routing, Engine Drive Belt . . . . . 11-4
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 8-26
S
Safety Belts . . . . . . . . . . . . . . . . . . . . 2-7Care . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Extender . . . . . . . . . . . . . . . . . . . . . . 2-20
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 2-11
Lap-Shoulder Belt . . . . . . . . . . . . 2-16
Messages . . . . . . . . . . . . . . . . . . . . 4-36
Reminders . . . . . . . . . . . . . . . . . . . . 4-17
Replacing After a Crash . . . . . . 2-21
Use During Pregnancy . . . . . . . . 2-20
Safety Defects Reporting Canadian Government . . . . . . 12-14
General Motors . . . . . . . . . . . . . 12-15
U.S. Government . . . . . . . . . . . 12-14
Safety System Check . . . . . . . . . . 2-21
Satellite Radio . . . . . . . . . . . . . . . . . . 6-9
Scheduled Maintenance . . . . . . . 10-2
Scheduling Appointments . . . . . . 12-8
Sealant Kit, Tire . . . . . . . . . . . . . . . 9-73
Seatback Latches . . . . . . . . . . . . . . 2-5