2010 CADILLAC ESCALADE EXT phone

Previous Destinations
Previous OnStar Destination Downloads are saved
under Previous Destinations in the navigation system
where they can be accessed or saved to the
address book.
Important Notes regarding OnStar Destination
Download:
.If the navigation system is turned off when the
destination download is attempted, the navigation
system will automatically turn on and display the
OnStar Destination Download Screen. The radio
will remain on after the download occurs.
.If OnStar downloads a destination and the address
is not found in the mapping disc’s database and
routing by coordinates is not available, the Go and
Map buttons gray out and routing will not be
available. Press the blue OnStar button for further
assistance.
.The Call button grays out when there is no phone
number available for your destination and while
connected to OnStar.
Map Destination Screen Functions
If the map screen is used to show destination, it will
have map screen capabilities such as Go, Mark, Zoom,
Scroll, etc. The address is shown at the top of the
screen.
Destination Map Screen
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Edit Address Book—How to Add
To add an address to the address book, see “Adding
Destinations to the Address Book” underDestinationon
page 5‑24.
Edit Address Book —Edit/View
To edit the name of an address book:
1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. Select the Address book entry.
5. Touch the Name screen button and use the alpha keyboard to edit or add the name.
6. Touch the OK screen button to save your changes, then touch the Back screen button to return to the
Address Book information screen.
To add or change the phone number of an address
book entry: 1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. Select the address book entry to change.
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5. Touch the Phone # screen button and use thenumeric keyboard to input or change the phone
number.
6. Touch the OK screen button to save your changes, then touch the Back screen button to return to the
Address Book information screen.
To change the map icon of an address book entry: 1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. Select the address book entry to change.
5. Select the Icon screen button.
6. Select an icon from the list.
To add a voice tag to an address book entry: 1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. Select the Add Voice Tag screen button.
5. The system will ask for you to state the name. You will have four seconds to state the name.
The system will respond back with the name and
prompt you to repeat the name for confirmation. To delete an address book entry:
1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. Select the address book entry to delete.
5. Press the Delete screen button to delete the address book entry.
6. A confirmation pop-up will display. Select Ok to delete; select Cancel to cancel the operation.
To delete the entire address book: 1. Select the CONFIG hard key.
2. Select the NAV screen button.
3. Select the Edit/View Address Book screen button.
4. A list of all the address book entries will display. Press and hold the Clear All screen button.
5. A confirmation pop-up will display. Select Ok to delete; select Cancel to cancel the operation.
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If you have any questions about the operation of
the navigation system or the update process,
contact the GM Nav Disc Center toll‐free phone
number, 1‐877‐NAV‐DISC (1‐877‐628‐3472) or go to
the center's website, gmnavdisc.com. If you need any
updates or a replacement disc, because the current disc
is lost, damaged, or needs to be updated, call the GM
Nav Disc Center or order a new disc online. To order a
disc, have your Vehicle Identification Number (VIN)
available. This helps the center make sure you receive
the correct and most up-to-date DVD map disc for your
vehicle. See“Vehicle Identification Number (VIN)” in
the Index of your vehicle's owner manual for more
information.
After receiving the updated disc, replace the old disc in
the navigation system. See “Installing the DVD Map
Disc” and“Ejecting the DVD Map Disc” underMaps
on
page 5‑14. Dispose of the old disc to avoid confusion
about which disc is the most current.
Database Coverage Explanations
Coverage area depends upon the map detail available.
Some areas have greater map detail than others. The
navigation system works only as well as the information
provided on the map disc. See Ordering Map DVDs
on
page 5‑58on how to obtain updated map information.
Navigation Audio System
Notice: Before adding any sound equipment to
the vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer/retailer. Also, check federal rules covering
mobile radio and telephone units. If sound
equipment can be added, it is very important to do it
properly. Added sound equipment can interfere with
the operation of the vehicle's engine, radio, or other
systems, and even damage them. The vehicle's
systems can interfere with the operation of sound
equipment that has been added.
Notice: The chime signals related to safety belts,
parking brake, and other functions of the vehicle
operate through the navigation system. If that
equipment is replaced or additional equipment is
added to the vehicle, the chimes may not work.
Make sure that replacement or additional equipment
is compatible with the vehicle before installing it.
See “Accessories and Modifications” in the Index of
the vehicle's owner manual.
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Auxiliary Devices
The vehicle may have a rear entertainment system
(RSE) with a second and third row screen. The RSE
has audio adapters to allow you to connect auxiliary
devices. The audio can be heard through the speakers
or through the wireless or wired headphones. See
“Audio/Video Jacks”under,Rear Seat Entertainment
(RSE) System
on page 4‑77for more information.
Drivers are encouraged to set up any auxiliary device
while the vehicle is in P (Park). See Defensive Driving
on page 6‑2for more information on driver distraction.
To switch the RSE system to use an auxiliary device:
1. Connect the auxiliary device to the RSE system, for the second or third row.
2. Press the AUDIO key then press the AUDIO key repeatedly until AUX (auxiliary) is selected or touch
the AUX screen button. An auxiliary device must
be connected for the AUX screen button to appear
as an option to select.
3. For the second row display select the Rear AUX screen button next to Rear Display 1 and for the
third row display select the Rear AUX screen
button next to Rear Display 2. Each screen works
independently of the other. The second row screen
can watch a DVD while the third row screen can
use the auxiliary device.
The rear seat passengers can also use the remote
control to change the functions of the RSE. See Rear
Seat Entertainment (RSE) System
on page 4‑77for
more information.
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Filling the Tank
{WARNING:
Fuel vapor burns violently and a fuel fire can
cause bad injuries. To help avoid injuries to you
and others, read and follow all the instructions on
the fuel pump island. Turn off the engine when
refueling. Do not smoke near fuel or when
refueling the vehicle. Do not use cellular phones.
Keep sparks, flames, and smoking materials away
from fuel. Do not leave the fuel pump unattended
when refueling the vehicle. This is against the law
in some places. Do not re-enter the vehicle while
pumping fuel. Keep children away from the fuel
pump; never let children pump fuel.
The tethered fuel cap is located behind a hinged fuel
door on the driver side of the vehicle. If the vehicle
has E85 fuel capability, the fuel cap will be yellow and
state that E85 or gasoline can be used. SeeFuel E85
(85% Ethanol) on page 7‑8.
To remove the fuel cap, turn it slowly counterclockwise.
It will require more effort to turn the fuel cap on the last
turn as you loosen it.
7-10

Filling a Portable Fuel Container
{WARNING:
Never fill a portable fuel container while it is in the
vehicle. Static electricity discharge from the
container can ignite the fuel vapor. You can be
badly burned and the vehicle damaged if this
occurs. To help avoid injury to you and others:
.Dispense fuel only into approved containers.
.Do not fill a container while it is inside a
vehicle, in a vehicle's trunk, pickup bed, or on
any surface other than the ground.
.Bring the fill nozzle in contact with the inside
of the fill opening before operating the nozzle.
Contact should be maintained until the filling is
complete.
.Do not smoke while pumping fuel.
.Do not use a cellular phone while
pumping fuel.
Checking Things Under
the Hood
{WARNING:
An electric fan under the hood can start up and
injure you even when the engine is not running.
Keep hands, clothing, and tools away from any
underhood electric fan.
{WARNING:
Things that burn can get on hot engine parts and
start a fire. These include liquids like fuel, oil,
coolant, brake fluid, windshield washer and other
fluids, and plastic or rubber. You or others could
be burned. Be careful not to drop or spill things
that will burn onto a hot engine.
7-12

Section 9 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .9-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 9-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . 9-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 9-6
GM Mobility Reimbursement Program . . . . . . . . . . . 9-7
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Scheduling Service Appointments . . . . . . . . . . . . . 9-11
Courtesy Transportation Program . . . . . . . . . . . . . . 9-11
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . 9-13 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .9-16
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 9-16
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . 9-16
Reporting Safety Defects to General Motors . . . 9-17
Service Publications Ordering Information . . . . . 9-17
Vehicle Data Recording and Privacy . . . . . . . . . . . . .9-18
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
Radio Frequency Identification (RFID) . . . . . . . . . 9-20
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 9-20
9-1