
Tips and Troubleshooting Chart
ProblemRecommended Action
No power. The ignition might not be
turned ON/RUN or in
ACC/ACCESSORY.
The picture does not fill the
screen. There are black
borders on the top and
bottom or on both sides or
it looks stretched out. Check the display mode
settings in the setup menu
by pressing the display
menu button on the remote
control.
In auxiliary mode, the
picture moves or scrolls. Check the auxiliary input
connections at both
devices.
The remote control does
not work. Check to make sure there
is no obstruction between
the remote control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
Tips and Troubleshooting Chart (cont'd)
Problem
Recommended Action
After stopping the player,
I push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning. If the stop button was
pressed one time, the DVD
player resumes playing
where the DVD was
stopped. If the stop button
was pressed two times the
DVD player begins to play
from the beginning of
the DVD.
The auxiliary source is
running but there is no
picture or sound. Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Sometimes the wireless
headphone audio cuts out
or buzzes. Check for obstructions, low
batteries, reception range,
and interference from
cellular telephone towers or
by using your cellular
telephone in the vehicle.
Check that the headphones
are on correctly using the
L (left) and R (right) on the
headphones.
4-84

Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
I lost the remote and/or the
headphones. See your dealer/retailer for
assistance.
The DVD is playing, but
there is no picture or
sound. Check that the RSE video
screen is sourced to the
DVD player.
DVD Display Error Messages
The DVD display error message depends on which
radio you have. The video screen might display one of
the following:
Disc Load/Eject Error :
Displays when there are disc
load or eject problems.
Disc Format Error : Displays if the disc is inserted with
the disc label wrong side up, or if the disc is damaged.
Disc Region Error : Displays, if the disc is not from a
correct region.
No Disc Inserted : Displays, if no disc is present when
Zor DVD AUX is pressed on the radio.
DVD Distortion
Video distortion may occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage can result.
Rear Seat Audio (RSA)
Vehicles with this feature allow the rear seat
passengers to listen to and control any of the music
sources: radio, CDs, DVDs, or other auxiliary sources.
The rear seat passengers can control the same music
sources the front seat passengers are listening to
(dual control) or a different source.
4-85

For example, rear seat passengers can control and
listen to a CD through the headphones, while the driver
listens to the radio through the speakers. The rear seat
passengers have control of the volume for each set of
headphones.
The radio functionality is controlled by both the RSA
and the front radio. Only one band can be tuned to at
one time. Changing the band on the RSA or the front
radio will change the band on the other system, if they
are both sourced to the radio.
The RSA functions can be used even when the main
radio is off.
Audio can be heard through wired headphones (not
included) plugged into the jacks on the RSA. If your
vehicle has this feature, audio can also be heard on
Channel 2 of the wireless headphones.
The front audio system allows the rear speakers to
continue playing even when the RSA audio is active
through the headphones.
To listen to an iPod or portable audio device through the
RSA, attach the iPod or portable audio device to the
auxiliary input (if available), located below the RSA
system. Turn the iPod on, then choose the front
auxiliary input with the RSA SRCE button.
P(Power):Press this button to turn the RSA on or off.
Volume : Turn this knob to increase or to decrease the
volume of the wired headphones. The left knob controls
the left headphones and the right knob controls the right
headphones.
SRCE (Source) : Press this button to switch between
the radio (AM/FM), XM™ (if equipped), CD, and if the
vehicle has these features, DVD, and rear auxiliary.
4-86

Audio Steering Wheel Controls
Vehicles with audio
steering wheel controls
could differ depending on
the vehicle's options.
Some audio controls can
be adjusted at the
steering wheel.
w/x(Next / Previous):Press to select preset or
favorite radio stations, select tracks/chapters on a
CD/DVD, or to navigate an iPod
®or USB device.
To select tracks on an iPod or USB device, see
“Navigating an iPod or USB Device” later in this section.
Radio
To select preset or favorite radio stations:
Press and release
worxto go to the next or previous
radio station stored as a preset or favorite.
CD/DVD
To select tracks/chapters on a CD/DVD:
Press and release
worxto go to the next or previous
track/chapter.
b g(Mute/Push to Talk): Press to silence the vehicle
speakers only. Press again to turn the sound on.
For vehicles with Bluetooth or OnStar
®systems, press
and hold for longer than two seconds to interact with
those systems. See Bluetooth
®on page 4‑66and the
OnStar Owner's Guide for more information.
c(End): Press to reject an incoming call, or end a
current call.
SRCE (Source/Voice Recognition) : Press to switch
between the radio, CD, DVD, and rear auxiliary,
if equipped.
Press and hold this button for longer than one second
to initiate voice recognition. See Voice Recognition
on
page 5‑87for more information.
¨(Seek): Press to go to the next radio station while in
AM, FM, or XM™.
4-88

Section 5 Navigation System
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Navigation System Overview . . . . . . . . . . . . . . . . . . . . 5-2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Cleaning the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Features and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
Using the Navigation System . . . . . . . . . . . . . . . . . . 5-12
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Configure Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Global Positioning System (GPS) . . . . . . . . . . . . . . 5-56 Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-57
Problems with Route Guidance . . . . . . . . . . . . . . . . 5-58
If the System Needs Service . . . . . . . . . . . . . . . . . . . 5-58
Ordering Map DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-58
Database Coverage Explanations . . . . . . . . . . . . . 5-59
Navigation Audio System . . . . . . . . . . . . . . . . . . . . . . . .5-59
CD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-68
DVD Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-75
Care of Your CDs and DVDs . . . . . . . . . . . . . . . . . . . 5-85
Auxiliary Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-86
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-87
5-1

Features and Controls
Using the Navigation System
This section presents basic information needed to
operate the navigation system.
Use the hard keys located on the navigation system
along with the available touch-sensitive screen buttons
on the navigation screen to operate the system.
SeeNavigation System Overview
on page 5‑2for
more information.
Once the vehicle is moving, various functions are
disabled to reduce driver distractions.
Hard Keys
The following hard keys are located on the navigation
system:
O/n(Power/Volume): Press to turn the system
on and off. Turn to increase or decrease the volume to
the audio system.
Press and hold for more than two seconds to turn off
the navigation system, the Rear Seat Entertainment
(RSE), and Rear Seat Audio (RSA). If the vehicle has
not been tuned off, the RSE and the RSA can be turned
back on by pressing this knob and continues play of the
last active source.
w(Tune): Turn to go to the next or previous radio
station or disc track or chapter. See Navigation Audio
System
on page 5‑59, CD Playeron page 5‑68,
or DVD Playeron page 5‑75for more information.
Z(DVD Map Disc Eject): Press to eject the DVD
map disc. This button is located next to the upper disc
slot. See Maps
on page 5‑14for more information.
M(Load):Press to load CDs or audio/video DVDs.
See CD Playeron page 5‑68orDVD Playeron
page 5‑75for more information.
Z(CD/DVD Eject): Press to eject CDs or audio/video
DVDs. This button is located under the load button.
See CD Player
on page 5‑68orDVD Playeron
page 5‑75for more information.
M(Disc Up/Down): Press the up or down arrows to
go to the next or previous disc.
AUDIO : Press to access the full Audio screen to
change AM, FM, XM™ Satellite Radio Service
(if equipped), CD/DVD, and auxiliary input. See “Audio”
under Navigation Audio System
on page 5‑59for more
information.
5-12

Playing the Radio
O
/n(Power/Volume):Press to turn the audio
system on and off. Turn to increase or to decrease the
volume.
Press and hold for more than two seconds to turn off
the navigation system, the Rear Seat Entertainment
(RSE) video screen, and Rear Seat Audio (RSA). If the
vehicle has not been turned off, press this knob to turn
RSE and RSA back on and to continue playback of the
last active source.
w(Tuning Knob): Turn to go to the next or previous
frequency or disc track or chapter. See CD Playeron
page 5‑68or DVD Playeron page 5‑75for more
information.
AUDIO : Press to display the audio screen. Press to
switch between AM, FM, or XM, if equipped, DISC,
or AUX (Auxiliary), or touch the screen button. See CD
Player
on page 5‑68, DVD Playeron page 5‑75, and
Auxiliary Deviceson page 5‑86for more information.
Finding a Station
AM source shown, other sources similar
If viewing a map screen, touch the source screen
(AM, FM, XM, CD, etc.) button. The display splits
between the audio screen and the map screen.
All station-changing functions can be performed
from this screen.
5-60

Sound Menu
e(Sound):Press this key or press the CONFIG key to
access the Sound menu to adjust the treble, midrange,
bass, fade, balance, and Digital Signal Processing
(DSP). The system automatically stores audio
adjustment settings as changes are made for each
audio source including AM, FM, XM (if equipped),
CD, and AUX.
Setting the Tone
TREBLE : Touch the plus (+) or minus (−) sign to
increase or decrease the treble. If a station is weak or
has static, decrease the treble.
MID (Midrange) : Touch the plus (+) or minus (−) sign
to increase or decrease the midrange.
BASS : Touch the plus (+) or minus (−) sign to increase
or decrease the bass.
Adjusting the Speakers
L/R (Left/Right) (Balance) : To adjust the balance
between the left and the right speakers, touch and hold
the L or R screen buttons.
Front/Rear (Fade) : To adjust the fade between the
front and the rear speakers, touch and hold the Front or
Rear screen buttons.
5-63