2010 CADILLAC ESCALADE ESV emergency towing

Black plate (37,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Overheated Engine Protection
Operating Mode If an overheated engine condition exists and the
ENGINE POWER IS REDUCED message is displayed,
an overheat protection mode which alternates firing
groups of cylinders helps prevent engine damage. In
this mode, you will notice a loss in power and engine
performance. This operating mode allows the vehicle to
be driven to a safe place in an emergency. Driving
extended miles (km) and/or towing a trailer in the
overheat protection mode should be avoided.
Notice: After driving in the overheated engine
protection operating mode, to avoid engine damage,
allow the engine to cool before attempting any
repair. The engine oil will be severely degraded.
Repair the cause of coolant loss, change the oil
and reset the oil life system. See Engine Oil
on
page 7 ‑ 17 . Engine Fan Noise The vehicle has electric cooling fans. You might hear
the fans spinning at low speed during most everyday
driving. The fans can turn off if no cooling is required.
Under heavy vehicle loading, trailer towing, and/or high
outside temperatures, or if you are operating the air
conditioning system, the fans can change to high speed
and you might hear an increase in fan noise. This is
normal and indicates that the cooling system is
functioning properly. The fans change to low speed
when additional cooling is no longer required.
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Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Cadillac Technician Roadside Service
(U.S. only) Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service .
Impound towing caused by violation of any laws. .
Legal fines. .
Mounting, dismounting, or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles driven on a
non-public road or highway. Services Specific to Canadian ‐
Purchased Vehicles .
Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle registration is
required. .
Trip Routing Service: Limit of six requests
per year. .
Trip Interruption Benefits and Service:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Service advisor will help you make arrangements
and explain how to receive payment. .
Alternative Service: If assistance cannot be
provided right away, the Roadside Service advisor
may give you permission to get local emergency
road service. You will receive payment, up to $100,
after sending the original receipt to Roadside
Service. Mechanical failures may be covered,
however any cost for parts and labor for repairs
not covered by the warranty are the owner
responsibility.
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Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Insuring Your Vehicle Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see Roadside Service
on
page 9 ‑ 8 .
Gather the following information: .
Driver's name, address, and telephone number .
Driver's license number .
Owner's name, address, and telephone number .
Vehicle license plate number .
Vehicle make, model, and model year .
Vehicle Identification Number (VIN) .
Insurance company and policy number .
General description of the damage to the other
vehicle
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