2010 CADILLAC ESCALADE ESV tow

Black plate (100,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010 .
Laundry detergents or dishwashing soaps with
degreasers can leave residue that streaks and
attracts dirt. For liquid cleaners, about 20 drops per
gallon (3.78 L) of water is a good guide. Use only
mild, neutral-pH soaps. .
Too much cleaner that saturates the upholstery. .
Organic solvents such as naptha, alcohol, etc. that
can damage the vehicle's interior.
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be
used on floor carpet and carpeted floor mats. For any
soil, always try to remove it first with plain water or club
soda. Before cleaning, gently remove as much of the
soil as possible using one of the following techniques: .
For liquids: gently blot the remaining soil with a
paper towel. Allow the soil to absorb into the paper
towel until no more can be removed. .
For solid dry soils: remove as much as possible
and then vacuum. To clean:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process that
was used with plain water.
If any of the soil remains, a commercial fabric cleaner or
spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a
small hidden area for colorfastness first. If the locally
cleaned area gives any impression that a ring formation
may result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
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Black plate (103,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Care of Safety Belts Keep belts clean and dry.
{ WARNING: Do not bleach or dye safety belts. It may severely
weaken them. In a crash, they might not be able
to provide adequate protection. Clean safety belts
only with mild soap and lukewarm water.
Weatherstrips Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply
silicone grease with a clean cloth. During very cold,
damp weather frequent application may be required.
See Recommended Fluids and Lubricants on
page 8 ‑ 10 . Washing Your Vehicle The best way to preserve the vehicle's finish is to keep
it clean by washing it often.
Notice: Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that it
should not be used on plastic parts, do not use it on
the vehicle or damage may occur and it would not
be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives, as
they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer. Follow all manufacturers' directions
regarding correct product usage, necessary safety
precautions and appropriate disposal of any vehicle
care product.
Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the finish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
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Black plate (105,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is
recommended for all bright metal parts.
Windshield, Backglass, and Wiper
Blades Clean the outside of the windshield and backglass with
glass cleaner.
Clean the rubber blades using a lint free cloth or paper
towel soaked with windshield washer fluid or a mild
detergent. Wash the windshield thoroughly when you
clean the blades. Bugs, road grime, sap and a buildup
of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn or
damaged.
Wipers can be damaged by: .
Extreme dusty conditions .
Sand and salt .
Heat and sun .
Snow and ice, without proper removal
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Black plate (106,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Aluminum or Chrome-Plated Wheels
and Trim The vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice: Chrome wheels and other chrome trim may
be damaged if the vehicle is not washed after
driving on roads that have been sprayed with
magnesium, calcium or sodium chloride. These
chlorides are used on roads for conditions such as
ice and dust. Always wash the vehicle's chrome
with soap and water after exposure.
Notice: Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty.
Use only approved cleaners on aluminum or
chrome-plated wheels. The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes
on them because they could damage the surface.
Do not use chrome polish on aluminum wheels.
Notice: Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not be
covered by the vehicle warranty. Use chrome polish
on chrome wheels only.
Use chrome polish only on chrome-plated wheels, but
avoid any painted surface of the wheel, and buff off
immediately after application.
Notice: Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the vehicle warranty. Never drive a
vehicle that has aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
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Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
First Engine Oil Change After Every
40 000 km/25,000 Miles .
Fuel system inspection for damage or leaks.
First Engine Oil Change After Every
80 000 km/50,000 Miles .
Engine air cleaner filter replacement. See Engine
Air Cleaner/Filter on page 7 ‑ 22 ..
Automatic transmission fluid and filter change
(severe service) for vehicles mainly driven in heavy
city traffic in hot weather, in hilly or mountainous
terrain, when frequently towing a trailer, or used for
taxi, police, or delivery service. See Automatic
Transmission Fluid on page 7 ‑ 24 ..
Four ‐ wheel drive only: Transfer case fluid change
(severe service) for vehicles mainly driven when
frequently towing a trailer, or used for taxi, police,
or delivery service. Check vent hose at transfer
case for kinks and proper installation. Check to be
sure vent hose is unobstructed, clear, and free of debris. During any maintenance, if a power washer
is used to clean mud and dirt from the underbody,
care should be taken to not directly spray the
transfer case output seals. High pressure water
can overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and should
be replaced. .
Evaporative control system inspection. Check all
fuel and vapor lines and hoses for proper hook ‐ up,
routing, and condition. Check that the purge valve,
if the vehicle has one, works properly. Replace as
needed. An Emission Control Service. The U.S.
Environmental Protection Agency or the California
Air Resources Board has determined that the
failure to perform this maintenance item will not
nullify the emission warranty or limit recall liability
prior to the completion of the vehicle's useful life.
We, however, urge that all recommended
maintenance services be performed at the
indicated intervals and the maintenance be
recorded.
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Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Cadillac Owner Privileges ™.
Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station. .
Lock ‐ Out Service: Service to unlock the vehicle if
you are locked out. A remote unlock may be
available if you have OnStar ®
. For security
reasons, the driver must present identification
before this service is given. .
Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow. .
Flat Tire Change: Service to change a flat tire
with spare tire. The spare tire, if equipped, must be
in good condition and properly inflated. It is your
responsibility for the repair or replacement of the
tire if it is not covered by the warranty. .
Battery Jump Start: Service to jump start a dead
battery. .
Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery. .
Trip Interruption Benefits and Service: If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/160 000 km (100,000 miles) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
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Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Cadillac Technician Roadside Service
(U.S. only) Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service .
Impound towing caused by violation of any laws. .
Legal fines. .
Mounting, dismounting, or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles driven on a
non-public road or highway. Services Specific to Canadian ‐
Purchased Vehicles .
Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle registration is
required. .
Trip Routing Service: Limit of six requests
per year. .
Trip Interruption Benefits and Service:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Service advisor will help you make arrangements
and explain how to receive payment. .
Alternative Service: If assistance cannot be
provided right away, the Roadside Service advisor
may give you permission to get local emergency
road service. You will receive payment, up to $100,
after sending the original receipt to Roadside
Service. Mechanical failures may be covered,
however any cost for parts and labor for repairs
not covered by the warranty are the owner
responsibility.
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Black plate (15,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Insuring Your Vehicle Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are significant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you ensure that your vehicle will be
repaired with GM original equipment collision parts.
If such insurance coverage is not available from your
current insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that ensures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the end
of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for
help. Do not leave the scene of a crash until all matters
have been taken care of. Move the vehicle only if its
position puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to police and other
parties involved in the crash.
For emergency towing see Roadside Service
on
page 9 ‑ 8 .
Gather the following information: .
Driver's name, address, and telephone number .
Driver's license number .
Owner's name, address, and telephone number .
Vehicle license plate number .
Vehicle make, model, and model year .
Vehicle Identification Number (VIN) .
Insurance company and policy number .
General description of the damage to the other
vehicle
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