Transportation Options
Warranty service can generally be completed while youwait. However, if you are unable to wait, GM helpsto minimize your inconvenience by providing severaltransportation options. Depending on the circumstances,your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide shuttle service to getyou to your destination with minimal interruption ofyour daily schedule. This includes one-way or round tripshuttle service to a destination up to 10 miles (16 km)from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and publictransportation is used instead of the dealer’s shuttleservice, the expense must be supported by originalreceipts and can only be up to the maximum amountallowed by GM for shuttle service. In addition, forU.S. customers, should you arrange transportationthrough a friend or relative, limited reimbursement forreasonable fuel expenses may be available. Claimamounts should reflect actual costs and be supportedby original receipts. See your dealer for informationregarding the allowance amounts for reimbursement offuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesyrental vehicle or reimburse you for a rental vehicle thatyou obtain if your vehicle is kept for a warranty repair. Ifyou obtain a rental vehicle on your own, please see yourdealer for the maximum number of days allowed and theallowance per rental day. Rental reimbursement must besupported by original receipts. This requires that you signand complete a rental agreement and meet state, local,and rental vehicle provider requirements. Requirementsvary and may include minimum age requirements,insurance coverage, credit card, etc. You are responsiblefor fuel usage charges and may also be responsible fortaxes, levies, usage fees, excessive mileage, or rentalusage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as acourtesy rental.
Additional Program Information
All program options, such as shuttle service, may not beavailable at every dealer. Please contact your dealerfor specific information about availability. All CourtesyTransportation arrangements will be administeredby appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,change, or discontinue Courtesy Transportation atany time and to resolve all questions of claim eligibilitypursuant to the terms and conditions describedherein at its sole discretion.
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