2010 BUICK LACROSSE sat nav

Instruments and Controls 4-31
Format Two:This display includes
the information in Format One
without the transmission
information, the outside air
temperature, and compass heading.Format Three: This display
includes all the information in
Format One along with a circular
tachometer, but without outside air
temperature and compass heading.
All formats will show the turn-by-turn
navigation information and provide
details about the next driving
maneuver to be made. When you
near your destination, the HUD will
display a distance bar that will
empty the closer you get to your
destination. All navigation information is provided to the HUD
by the navigation radio or OnStar
®
service, for vehicles that have these
features.
The HUD image displayed on the
windshield will automatically dim
and brighten to compensate for
outside lighting. However, the
HUD brightness control can still be
adjusted as needed.

Infotainment System 6-1
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 6-2
Theft-Deterrent Feature . . . . . . . 6-2
Overview (Radio with CD) . . . . . 6-3
Overview(Radio with CD/DVD
and MEM) . . . . . . . . . . . . . . . . . . . 6-5
Operation . . . . . . . . . . . . . . . . . . . . . 6-7
Radio
AM-FM Radio . . . . . . . . . . . . . . . . 6-12
Satellite Radio . . . . . . . . . . . . . . . 6-14
Radio Reception . . . . . . . . . . . . . 6-18
Backglass Antenna . . . . . . . . . . 6-19
Satellite Radio Antenna . . . . . . 6-19
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 6-20
CD/DVD Player . . . . . . . . . . . . . . 6-22
Mass Storage Media (MEM) . . . . . . . . . . . . . . . 6-25
Auxiliary Devices
(Radio with CD) . . . . . . . . . . . . 6-28
Auxiliary Devices (Radio with CD/DVD
and MEM) . . . . . . . . . . . . . . . . . . 6-31
Rear Seat Infotainment
Rear Seat Entertainment(RSE) System . . . . . . . . . . . . . . 6-34
Phone
Bluetooth (Overview) . . . . . . . . 6-42
Bluetooth(Infotainment Controls) . . . . . 6-43
Bluetooth (Voice Recognition) . . . . . . . . 6-46
Bluetooth (Navigation) . . . . . . . 6-57

Customer Information 12-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 12-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications Ordering Information . . . . . . 12-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 12-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 12-16
Navigation System . . . . . . . . . 12-16
Radio Frequency Identification (RFID) . . . . . . . 12-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of your vehicle will be
resolved by your GM dealer's sales
or service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.