2010 BUICK LACROSSE navigation system

6-54 Infotainment System
2. Say“Call”. The system responds
“Call using .
Please say the name tag”
followed by a tone.
3. Say the name tag of the person to call.
.If the system recognizes
the name tag it responds
“OK, calling, ”
and dials the number.
.If the system does not
recognize the name tag, it
confirms the name tag
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, calling, tag>” and dials the number.
If the name tag is not
correct, say “No”. The
system will ask for the
name tag again.
Once connected, the person called
will be heard through the audio
speakers. Using the Re-dial Command
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds
“Ready”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds with “Ready”
followed by a tone.
2. After the tone, say “Re-dial”. The
system responds “Re-dial using
” and dials the
last number called from the
connected Bluetooth phone.
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a ring
tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc/$to ignore a call.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to
the original call.
.To ignore the incoming call, no
action is required.
.Pressc/$to disconnect the
current call and switch to the call
on hold.

6-56 Infotainment System
To Transfer Audio to the In-Vehicle
Bluetooth System
The cell phone must be paired and
connected with the Bluetooth
system before a call can be
transferred. The connection process
can take up to two minutes after the
ignition is turned to ON/RUN or
ACC/ACCESSORY.
For vehicles without a navigation
system press
bgduring a call
with the audio on the cell phone, the
audio transfers to the vehicle.
For vehicles with a navigation
system press
b gduring a call
with the audio on the cell phone.
If the audio does not transfer to the
vehicle, use the audio transfer
feature on the cell phone. See the
cell phone manufacturers user guide
for more information.
Voice Pass-Thru
Voice Pass-Thru allows access to
the voice recognition commands on
the cell phone. See the cell phone
manufacturers user guide to see if
the cell phone supports this feature.
To access contacts stored in the cell
phone:
1. Press
b/g.
.For vehicles without a
navigation system, the
system responds “Ready”
followed by a tone.
.For vehicles with a
navigation system, the
system responds with a
tone. After the tone say
“Hands Free”. The system
responds “Ready”followed
by a tone.
2. Say “Bluetooth”. The system
responds “Bluetooth ready”
followed by a tone. 3. Say
“Voice”. The system
responds “OK, accessing
”.
.The cell phone's normal
prompt messages will go
through its cycle according
to the phone's operating
instructions.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers and the numbers
stored as name tags during a call.
Use this feature when calling a
menu driven phone system. Account
numbers can also be stored for use.
Sending a Number During a Call
1. Press
b g. The system
responds “Ready”followed by
a tone.
2. Say “Dial”. The system responds
“Say a number to send tones”
followed by a tone.

Infotainment System 6-57
3. Say the number to send.
.If the system recognizes
the number it responds
“OK, Sending Number”and
the dial tones are sent and
the call continues.
.If the system does not
recognize the number it
responds “Dial Number,
please say yes or no?”
followed by a tone. If the
number is correct, say
“Yes”. The system responds
“OK, Sending Number” and
the dial tones are sent and
the call continues.
Sending a Stored Name Tag
During a Call
1. Press
b g. The system
responds “Ready”followed by
a tone. 2. Say
“Send name tag.” The
system responds “Say a name
tag to send tones” followed by
a tone.
3. Say the name tag to send.
.If the system recognizes
the number it responds
“OK, Sending ”
and the dial tones are sent
and the call continues.
.If the system does not
recognize the name tag it
responds “Dial ,
please say yes or no?”
followed by a tone. If the
name tag is correct, say
“Yes”. The system responds
with “OK, Sending tag>” and the dial tones are
sent and the call continues.
Clearing the System
Unless information is deleted out of
the in-vehicle Bluetooth system, it
will be retained indefinitely. This
includes all saved name tags in the
phone book and phone pairing
information. For information on how
to delete this information, see the
previous sections on Deleting a
Paired Phone and Deleting
Name Tags.
Bluetooth (Navigation)
For information about how to
navigate the menu system using the
infotainment controls, see
“Overview” under Introduction, in the
Navigation supplement.

8-46 Driving and Operating
SERVICE SIDE BLIND ZONE
ALERT SYSTEM:If this message
appears, both SBZA displays will
remain on indicating there is a
problem with the SBZA system.
If these displays remain on after
continued driving, the system needs
service. Take the vehicle to your
dealer/retailer.
FCC Information
See Radio Frequency Statement
(US, Can)on page 12‑16for FCC
information.
Rear Vision
Camera (RVC)
This vehicle may have an RVC
system. Read this entire section
before using it.
The RVC system can assist
the driver when backing up by
displaying a view of the area
behind the vehicle.
{WARNING
The Rear Vision Camera (RVC)
system does not replace driver
vision. RVC does not:
.Detect objects that are
outside the camera's field of
view, below the bumper,
or underneath the vehicle.
.Detect children, pedestrians,
bicyclists, or pets.
Do not back the vehicle by only
looking at the RVC screen, or use
the screen during longer, higher
speed backing maneuvers or
where there could be cross-traffic.
Your judged distances using the
screen will differ from actual
distances. (Continued)
WARNING (Continued)
So if you do not use proper care
before backing up, you could hit a
vehicle, child, pedestrian,
bicyclist, or pet, resulting in
vehicle damage, injury, or death.
Even though the vehicle has the
RVC system, always check
carefully before backing up by
checking behind and around the
vehicle.
An image appears on the navigation
screen with the message Check
Surroundings for Safety when the
vehicle is shifted into R (Reverse).
The navigation screen goes to the
previous screen after approximately
10 seconds once the vehicle is
shifted out of R (Reverse).

Driving and Operating 8-47
To cancel the delay, do one of the
following:
.Pressing a hard key on the
navigation system.
.Shifting in to P (Park).
.Reach a vehicle speed of
8 km/h (5 mph).
Turning the Rear Vision Camera
System On or Off
To turn the RVC system on or off:
1. Shift into P (Park).
2. Press the CONFIG button to enter the configure menu
options.
3. Select Display.
4. Select Rear Camera Options.
5. Select Camera. When a check mark appears next to the
Camera option, then the RVC
system is on. Symbols
The navigation system may have a
feature that lets the driver view
symbols on the navigation screen
while using the RVC. The Ultrasonic
Rear Park Assist (URPA) system
must not be disabled to use the
caution symbols. The error message
Rear Parking Assist Symbols
Unavailable may display if URPA
has been disabled and the symbols
have been turned on. See
Ultrasonic Parking Assiston
page 8‑40.

8-48 Driving and Operating
The symbols appear and may cover
an object when viewing the
navigation screen when an object is
detected by the URPA system.
To turn the symbols on or off:
1. Shift into P (Park).
2. Press the CONFIG button toenter the configure menu
options.
3. Select Display
4. Select Rear Camera Options.
5. Select Symbols. When a check mark appears next to the
Symbols option, symbols will
appear.
Guidelines
The RVC system has a guideline
overlay that can help the driver align
the vehicle when backing into a
parking spot. To turn the guidelines on or off:
1. Shift into P (Park).
2. Press the CONFIG button to
enter the configure menu
options.
3. Select Display
4. Select Rear Camera Options.
5. Select Guidelines. When a check mark appears next to the
Guidelines option, guidelines will
appear.
Rear Vision Camera Error
Messages
Service Rear Vision Camera
System: This message can display
when the system is not receiving
information it requires from other
vehicle systems.
If any other problem occurs or if a
problem persists, see your dealer/
retailer.Rear Vision Camera Location
The camera is located above the
license plate.
The area displayed by the camera is
limited, it does not display objects
that are close to either corner or
under the bumper and can vary
depending on vehicle orientation or
road conditions. The distance of the
image that appears on the screen is
different from the actual distance.
The following illustration shows the
field of view that the camera
provides.

Customer Information 12-1
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . 12-1
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . 12-3
Customer Assistance for Text Telephone (TTY) Users . . . . . 12-4
Online Owner Center . . . . . . . . 12-4
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 12-5
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . 12-6
Scheduling Service Appointments . . . . . . . . . . . . . . 12-8
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 12-8
Collision Damage Repair . . . 12-10
Service Publications Ordering Information . . . . . . 12-12
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . 12-13
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 12-14
Reporting Safety Defects to General Motors . . . . . . . . . . . 12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 12-15
Event Data Recorders . . . . . . 12-15
OnStar
®. . . . . . . . . . . . . . . . . . . . 12-16
Navigation System . . . . . . . . . 12-16
Radio Frequency Identification (RFID) . . . . . . . 12-16
Radio Frequency Statement . . . . . . . . . . . . . . . . . 12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of your vehicle will be
resolved by your GM dealer's sales
or service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

12-16 Customer Information
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms
and Conditions for information on
data collection and use. See also
OnStar
®Systemon page 4‑43in
this manual for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and
for deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
Rules and with RSS-210/211 of
Industry and Science Canada.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.