2010 BMW 328I XDRIVE COUPE phone

Contacts
188
Contacts
You can create and edit contacts. The contacts
from the mobile phone
* are displayed as well if
this function is supported by the mobile phone.
The addresses can be used as destinations for
navigation and the phone numbers can be
dialed.
New contact
1."Contacts"
2."New contact"
3.If the entry fields are still filled with the pre-
vious entries, select "Delete input fields".
4.To fill in the entry fields:
Select the symbol next to the entry field.
5.Enter the text.
If the vehicle is equipped with a navi-
gation system, it is only possible to
enter addresses that are contained in the
navigation data in the vehicle. This ensures
that destination guidance is possible for all
addresses.<
6.If applicable, "Store"
7."Store contact in vehicle"
Specifying a contact as the home
address
A contact can be stored as a home address. It is
placed at the top of "My contacts".
1.Create a new contact.
2.Open "Options".
3."Store as home address"
When the home address is deleted, only the
content of the home address entry is deleted
and not the entry itself.
My contacts
A list of all contacts in the vehicle and on the
mobile phone
*.
Displaying contacts
"My contacts"
All contacts are listed in alphabetical order.
Depending on the number of contacts, an A-Z
*

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Navigation
Mobility
search is offered. A symbol indicates the stor-
age location of the contacts:
Displaying the detailed view*
Select the desired contact.
All fields that have been filled in for that contact
are displayed.
Selecting a contact as the navigation
destination
1."My contacts"
2.Select the desired contact.
3.Select the desired address.
Contacts from the mobile phone
* may contain
addresses that do not match the navigation
data contained in the vehicle and thus cannot
be used for destination guidance. In this case:
Manually correct the address.
Checking the address as a destination*
An address that is to be used for destination
guidance must match the navigation data con-
tained in the vehicle. An address that is stored
on the mobile phone can be matched to the
navigation data.
1.Select the desired contact and highlight the
address.
2.Open "Options".
3."Check as destination"
4.Correct and store the address, if necessary.
After an address has been corrected, the con-
tact can be stored in the vehicle. The address is
not changed on the mobile phone.
Dialing a phone number*
1."My contacts"
2.Select the desired contact.
3.Select the desired phone number.
The connection is established.
Editing a contact
1."My contacts"
2.Select the desired contact.
3."Edit contact"
4.Change the entries.
5.Move the controller to the left.
6."Yes"
If a contact from the mobile phone
* is edited,
the changes are not stored on the mobile
phone. A copy of the entry is stored in the vehi-
cle, and only this copy is displayed.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone
*
cannot be deleted.
1."My contacts"
2.Highlight the contact.
3.Open "Options".
4."Delete contact" or "Delete all contacts".
SymbolStorage location
No symbol In the vehicle; the address
has not been checked as a
destination.
In the vehicle; the address
has been checked as a desti-
nation.
Mobile phone
*

BMW Assist
190
BMW Assist
BMW Assist*
BMW Assist provides a number of different ser-
vices. For example, the position data of the
vehicle can be transmitted to the BMW Assist
Response Center when an Emergency
Request
* is sent.
Many BMW Assist services depend on the con-
tract individually agreed upon.
After your contract has expired, the BMW
Assist system will be deactivated by the BMW
Assist Response Center without you having to
visit a BMW center. After the BMW Assist sys-
tem has been deactivated, no BMW Assist ser-
vices will be available. The BMW Assist system
can be reactivated by a BMW center after a new
contract has been signed.
Requirements
>The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit-
ting the services.
>To transmit position data, the vehicle must
be able to determine its current position.
>To activate and update BMW Assist, a GPS
signal must be available.
>The BMW Assist service contract was
signed with your BMW center or with the
BMW Assist Response Center. The service
must have been fully enabled.
>BMW Assist is activated.
Services offered
>Emergency Request: when you press the
SOS button, a connection to the BMW
Assist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.
>Automatic Collision Notification: under cer-
tain conditions, a connection to the BMW
Assist Response Center is established after
a serious accident. If possible, the BMW Assist Response Center then speaks with
you and takes further steps to help you.
>Enhanced Roadside Assistance: BMW
Roadside Assistance
* can be contacted if
assistance is needed in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations: connection to Cus-
tomer Relations for information on all
aspects of your vehicle.
>TeleService: data on your vehicle's service
status or required inspections are transmit-
ted to your BMW center, either automati-
cally before a service due date or when you
request a BMW service appointment.
>Remote Door Unlock: the BMW Assist
Response Center provides assistance if, for
example, the remote control is not available
and the vehicle needs to be opened.
>Stolen Vehicle Recovery: after you report to
the police that your vehicle was stolen, the
BMW Assist Response Center can deter-
mine its position.
>In addition, the optional Convenience Plan
offers a concierge service and information
on route planning, the traffic situation and
weather. Using Critical Calling, a limited
number of calls can be made via the BMW
Assist Response Center, for example if the
mobile phone is not available or discharged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
*

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in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"
3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page182.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The Roadside Assistance number is displayed.
3.Select the number. If a mobile phone
* is
paired, a connection is established to BMW
Roadside Assistance.
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"

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At a glance
Controls
Driving tips Communications
Navigation
Mobility
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Home"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"

Mobility
219Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Care
Care products
Regular cleaning and care contributes signifi-
cantly to the value retention of your BMW.
BMW recommends cleaning and caring for your
vehicle with products that are approved by
BMW for this purpose.
Your BMW center will be happy to advise you on
the products and services available for cleaning
and caring for your BMW.
Original BMW Care Products have been
material tested, laboratory checked and
proven in the field, and offer optimal care and
protection for your vehicle.<
Do not use cleaners that contain alcohol
or solvents as these may result in dam-
age.<
Cleaning agents can contain substances
that are dangerous or hazardous to your
health. Therefore, follow the warning and safety
instructions on the packaging. When cleaning
inside the vehicle, always open the doors or
windows of the vehicle. In enclosed areas, pro-
vide for sufficient ventilation. Only use products
designed for cleaning vehicles.<
Exterior care
Washing the vehicle
Especially during the winter months,
ensure that the vehicle is washed more
frequently. Heavy soiling and road salt can lead
to vehicle damage.<
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake discs can corrode.<
Automatic car washes
Preference should be given to cloth car washes.Do not use high-pressure car washes;
otherwise, water may drip into the vehicle
around the windows.<
Before driving into a car wash, ensure that it is
suitable for your BMW. Check the following:
>Dimensions of your vehicle, refer to
page239.
>If necessary: fold in the exterior mirrors,
refer to page50.
>Maximum permissible tire width.
Avoid car washes with guide rail heights
over 4 in/10 cm; otherwise, there is the
danger of damaging chassis parts.<
Preparations before driving into an automatic
car wash:
>Unscrew the rod antenna
*.
>Deactivate the rain sensor
* to prevent unin-
tentional wiping.
>Remove additional add-on parts, e.g. spoil-
ers or phone antennas, if they could be
damaged.
Automatic transmission
Before driving into an automatic car wash, per-
form the following steps to ensure that the vehi-
cle can roll:
1.Insert the remote control into the ignition
lock, even with Comfort Access.
2.Move the selector lever to position N.
3.Release the parking brake.
4.Switch off the engine.
5.Leave the remote control in the ignition lock
so that the vehicle can roll.
Steam jets/high-pressure washers
When using steam jets or high-pressure
washers, ensure that you maintain suffi-
cient clearance to the vehicle and do not exceed
a temperature of 1407/606.
Insufficient clearance or excessive pressure or
temperature can lead to component damage or

Giving and receiving assistance
230
Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>Full preparation package mobile phone: this
equipment makes it possible to send an
Emergency Request even if no mobile
phone is paired with the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page192.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The Emergency Request system is opera-
ble.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1.Briefly press the cover flap to open.
2.Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be able to initiate further
steps to assist you under certain conditions.
If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
Data for determining the necessary rescue
measures are transmitted to the BMW Assist
Response Center, e.g. the current position of
your vehicle, if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automatically immediately after
a severe accident. This Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions.<
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of Roadside Assistance in
your home country can be found in the Contact
brochure.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-

Short commands for the voice activation system
242
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Opening a music collection{Music collection}
Opening the tone control{Tone}
Opening the settings{Settings}
Opening the computer{Onboard info}
Opening the contacts
*{Contacts}
Displaying the phone book
*{Phonebook}
Opening services
*{Assist}
Opening BMW Assist
*{B M W Assist}
Opening the home address
*{Home address}
Opening destination entry
*{Enter address}
Opening destination guidance
*{Guidance}
FunctionCommand
Playing back a CD{C D on}
Selecting a CD{Select C D}
Selecting a CD and track{C D ... track ...} e.g. CD 3 track 5
Selecting a track{C D track ...} e.g. track 5
Opening the CD and Multimedia menu{C D and multimedia}
CD and DVD
*{C D and D V D}
Displaying entertainment details on the split
screen
*
{Entertainment details}