2009 TOYOTA HIGHLANDER HYBRID service

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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 412
Cleaning and protecting the vehicle interior............. 415
4-2. Maintenance Maintenance requirements ..................... 418
General maintenance.......... 420
Emission inspection and maintenance (I/M)
programs........................... 423
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 424
Hood ................................... 428
Positioning a floor jack ........ 430
Engine compartment ........... 432
Tires .................................... 447
Tire inflation pressure ......... 455
Wheels ................................ 459
Air conditioning filter............ 461
Electronic key battery.......... 464
Checking and replacing fuses ................................. 467
Light bulbs........................... 478 5-1. Essential information
Emergency flashers............ 490
If your vehicle needs to be towed........................... 491
If you think something is wrong ............................ 497
Event data recorder ............ 498
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 500
If a warning message is displayed .......................... 509
If you have a flat tire ........... 510
If the hybrid system will not start ............................ 522
If the shift lever cannot be shifted from P ................... 524
If you lose your keys........... 525
If the electronic key does not operate properly ......... 526
If the 12-volt battery is discharged........................ 528
If your vehicle overheats .... 532
If the vehicle becomes stuck ................................. 536
4Maintenance and care5When trouble arises

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Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.

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CAUTION
■General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that will hurt or kill you,
your occupants or others.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition, heat
build-up or extremely cold temperatures inside the vehicle can be fatal to
children.
■ Dispose of the hybrid battery (traction battery)
If your vehicle is disposed of without the hybrid battery having been
removed, there is a danger of serious electric shock if high voltage parts,
cables and their connectors are touched. In the event of that your vehicle
must be disposed of, the hybrid battery must be disposed of your Toyota
dealer or a qualified service shop. If the hybrid battery is not disposed of
properly, they may cause electric shock that can result in death or serious
injury.

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1-1. Hybrid system
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Before driving
High voltage components
Take care when handling the hybrid system, as it contains a high volt-
age system (about 650 V at maximu m) as well as parts that become
extremely hot when the hybrid system is operating. Obey the caution
labels attached to the vehicle. Air conditioning compressor
Power control unit and DC/
DC converter
Hybrid battery (traction bat-
tery)
Rear electric motor (traction
motor)
Service plug
High voltage cables
Front electric motor (traction
motor), transaxle and motor
generator
Caution label

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1-1. Hybrid system
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Before driving
CAUTION
■
High voltage precautions
The vehicle has high voltage DC and AC systems as well as a 12-volt sys-
tem. DC and AC high voltage is very dangerous and can cause severe burns
and electric shock that may result in death or serious injury.
●Never touch, disassemble, remove or replace the high voltage parts,
cables and their connectors.
● The hybrid system will become hot after starting as the system uses high
voltage. Be careful of both the high voltage and the high temperature, and
always obey the caution labels attached to the vehicle.
●Never try to open the service plug
access hole located on the left-hand
side of the second seat base. The ser-
vice plug is used only when the vehicle
is serviced and is subject to high volt-
age.

228 2-5. Driving information
Off-road drivingYour vehicle is not designed to be driven off-road. However, in the
event that off-road driving cannot be avoided, please observe the fol-
lowing precautions to help avoid the areas prohibited to vehicles.
● Drive your vehicle only in areas wh ere off-road vehicles are permit-
ted to travel.
● Respect private property. Get owner’s permission before entering
private property.
● Do not enter areas that are closed. Honor gates, barriers and signs
that restrict travel.
● Stay on established roads. When co nditions are wet, driving tech-
niques should be changed or trav el delayed to prevent damage to
roads.
● Avoid driving on very steep, sl ippery roads and other surfaces,
such as sand, where the tires are liable to lose traction. Your vehi-
cle may not perform as well as conventional AWD on-road vehicles
on these surfaces.
■ Additional information for off-road driving
For owners in U.S. mainland, Hawaii and Puerto Rico:
To obtain additional information pertaini ng to driving your vehicle off-road,
consult the following organizations.
● State and Local Parks and Recreation Departments
● State Motor Vehicle Bureau
● Recreational Vehicle Clubs
● U.S. Forest Service and Bureau of Land Management

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2-5. Driving information
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Engine oil
• Engine/power control unit coolant
• Washer fluid
● Have a service technician inspect the level and specific grav-
ity of battery electrolyte.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■Before driving the vehicle
Observe the following according to the driving conditions.
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Remove any ice that has accumu lated on the vehicle chassis.
● Periodically check for and remove any excess ice or snow
that may have accumulated in the wheel well or on the
brakes.

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3-2. Using the audio system
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Interior features
■
When the 12-volt battery is disconnected
Stations presets are erased.
■ Reception sensitivity
●Cargo loaded on the roof luggage carrier, especially metal objects, may
adversely affect the reception of XM
® Satellite Radio (type B and C).
● Maintaining perfect radio reception at all times is difficult due to the con-
tinually changing position of the antenna, differences in signal strength
and surrounding objects, such as trains and transmitters.
● The radio antenna is mounted inside the left-side rear quarter window. To
maintain clear radio reception, do not attach metallic window tinting or
other metallic objects to the antenna wire mounted inside the left-side
rear quarter window.
■ XM
® Satellite Radio (type B and C)
An XM
® Satellite Radio is a tuner designed exclusively to receive broadcasts
provided under a separate subscription. Availability is limited to the 48 con-
tiguous states and 10 Canadian provinces.
● XM
® subscriptions
For detailed information about XM® Satellite Radio or to subscribe:
U.S.A. ⎯
Visit on the web at www.xmradio.com
or call 1-800-967-2346.
Canada ⎯
Visit on the web at www.xmradio.ca
or call 1-877-438-9677.
● Radio ID
You will need the radio ID when activating XM
® service or reporting a
problem. Select “CH000” using , and the receiver's 8-character ID
number will appear.
● Satellite tuner
The tuner supports only Audio Services (Music and Talk) and the accom-
panying Text Information of XM
® Satellite Radio.
*: Terms and services provided by XM® Satellite Radio are subject to change
without notice.