Page 509 of 592
5
When trouble arises
509
5-2. Steps to take in an emergency
If a warning message is displayed
■Warning buzzer
A buzzer may sound when a warning message is shown on the
multi-information display.
■ If the warning message is shown again after its correction
procedure has been performed
Contact your Toyota dealer as soon as possible.
The multi-information display shows warnings of system malfunc-
tions or incorrectly performe d operations. When a message is
shown, perform corrections as indicated in the message.
Master warning light
The master warning light also comes on or flashes in order to indicate
that a message is currently being displayed on the multi-information
display.
Multi-information display
Warning message
Correction procedure
Page 514 of 592
514 5-2. Steps to take in an emergency
Replacing a flat tireChock the tires.
Slightly loosen the wheel nuts
(one turn).
STEP1STEP1
Flat tire
Wheel
chock posi- tions
Front
Left-
hand
sideBehind the
rear right-
hand side
tire
Right-
hand
sideBehind the
rear left-
hand side
tire
Rear
Left-
hand
sideIn front of
the front
right-hand
side tire
Right-
hand
sideIn front of
the front
left-hand
side tire
STEP2
Page 515 of 592
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When trouble arises
515
5-2. Steps to take in an emergency
Turn the tire jack portion “A” by
hand until the notch of the jack is
in contact with the jack point.
Raise the vehicle until the tire is
slightly raised off the ground.
Remove all the wheel nuts and
the tire.
When resting the tire on the
ground, place the tire so that the
wheel design faces up to avoid
scratching the wheel surface.
STEP3
STEP4
STEP5
Page 518 of 592

518 5-2. Steps to take in an emergency
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare
tire. (→P. 547)
■If you have a flat front tire on a road covered with snow or ice (vehi-
cles with compact spare tire)
Install the spare tire on the rear of the vehicle. Perform the following
steps and fit tire chains to the front tires.
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of
the vehicle.
Fit tire chains to the front tires.
■When using the compact spare tire
As the compact spare tire is not equipped with the tire pressure warning
valve and transmitter, low inflation pr essure of the spare tire will not be
warned. Also, if you replace the compac t spare tire after the tire pressure
warning light comes on, the light remains on.
■After completing the tire change
The tire pressure warnin g system must be reset. ( →P. 449)
STEP1
STEP2
STEP3
Page 522 of 592

522
5-2. Steps to take in an emergency
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on the
situation. Check the following a nd perform the appropriate proce-
dure:
■ The hybrid system will not start, even though the correct
starting procedure is being followed. ( →P. 178)
One of the following may be the cause of the problem.
● The electronic key may not be functioning properly. ( →P. 526)
● There may be a malfunction in the immobilizer system.
(→ P. 123)
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfun ctioning due to an electrical
problem such as an open circuit or a blown fuse. However,
depending on the type of malf unction, an interim measure is
available to start the hybrid system. ( →P. 523)
■ The interior lights and headlight s are dim, or the horn does
not sound or sounds at a low volume.
One of the following may be the cause of the problem.
● The 12-volt battery may be discharged. ( →P. 528)
● The 12-volt battery terminal c onnections may be loose or cor-
roded.
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5
When trouble arises
523
5-2. Steps to take in an emergency
Emergency start function
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the
“POWER” switch is functioning normally.
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Push and hold the “POWER” switch about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid sy stem can be started usi ng the above steps, the
system may be malfunctioning. Ha ve the vehicle checked by your
Toyota dealer.
■ The interior lights and headlights do not turn on, or the horn
does not sound.
One of the following may be the cause of the problem.
●One or both of the 12-volt ba ttery terminals may be discon-
nected.
● The 12-volt battery may be discharged. ( →P. 528)
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP1
STEP2
STEP3
STEP4
Page 529 of 592

5
When trouble arises
529
5-2. Steps to take in an emergency
■
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is
off.
● Turn off any unnecessary electrical components when the vehicle is run-
ning at a low speed for an extended period, such as in heavy traffic, etc.
■ When the 12-volt battery is removed or discharge
●The hybrid system may not start. ( →P. 444)
● The power back door must be initialized. ( →P. 81)
Start the engine of the second vehicle. Increase the engine
speed slightly and maintain at that level for approximately 5
minutes to recharge the 12-v olt battery of your vehicle.
Open and close any of the doors with the “POWER” switch
OFF.
Maintain the engine speed of the second vehicle and turn
the “POWER” switch to ON mode, then start the hybrid sys-
tem.
Make sure the “READY” indicator comes on. If the indicator
does not comes on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper
cables in the exact reverse order in which they were con-
nected.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.STEP2
STEP3
STEP4
STEP5
STEP6
Page 530 of 592

530 5-2. Steps to take in an emergency
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery.
●Make sure each jumper cable is connected to the correct terminal.
● Do not allow the ends of the jumper cable used for the “+” terminals to
come into contact with any other parts or metal surface in the area, such
as brackets or unpainted metal.
● Do not allow the “+” and “-” terminals of the jumper cables to come into
contact with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
■ 12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery.
●When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.