Repeat this until help arrives but only
when you feel really uncomfortable
from the cold. Moving about to keep
warm also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help with
the headlamps. Do this as little as
possible to save fuel.
If Your Vehicle is Stuck in
Sand, Mud, Ice, or Snow
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
SeeRocking Your Vehicle to Get It
Out on page 4-27.If the vehicle has a traction system,
it can often help to free a stuck
vehicle. Refer to the vehicle’s
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{CAUTION
If you let your vehicle’s tires spin
at high speed, they can explode,
and you or others could be
injured. The vehicle can overheat,
causing an engine compartment
re or other damage. Spin the
wheels as little as possible and
avoid going above 35 mph
(55 km/h) as shown on the
speedometer.
For information about using tire
chains on the vehicle, seeTire
Chains on page 5-62.
Rocking Your Vehicle to
Get It Out
Turn the steering wheel left and right
to clear the area around the front
wheels. Turn off any traction or
stability system. Shift back and forth
between R (Reverse) and a forward
gear, or with a manual transmission,
between 1 (First) or 2 (Second) and
R (Reverse), spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator pedal
while shifting, and press lightly on
the accelerator pedal when the
transmission is in gear. Slowly
spinning the wheels in the forward
and reverse directions causes a
rocking motion that could free the
vehicle. If that does not get the
vehicle out after a few tries, it might
need to be towed out. If the vehicle
does need to be towed out, see
Towing Your Vehicle on page 4-32.
Driving Your Vehicle 4-27
ProCarManuals.com
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without noti cation.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided
Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle
if you are locked out. A remote
unlock may be available if
you have OnStar
®. For security
reasons, the driver must
present identi cation before this
service is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also
given when the vehicle is stuck
in sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly in ated. It
is the owner’s responsibility
for the repair or replacement of
the tire if it is not covered by
the warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Bene ts and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance
Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Assistance Information 7-7
ProCarManuals.com
