2009 SATURN OUTLOOK tow

(j)Check system for interference or
binding and for damaged or missing
parts. Replace parts as needed.
Replace any components that have
high effort or excessive wear. Do not
lubricate accelerator or cruise control
cables.
(k)Visually inspect belt for fraying,
excessive cracks, or obvious
damage. Replace belt if necessary.
(l)If driving regularly under dusty
conditions, inspect the filter at each
engine oil change.
(m)Change transfer case fluid if the
vehicle is mainly driven under
one or more of these conditions:
In heavy city traffic where
the outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.Owner Checks and
Services
These owner checks and services
should be performed at the intervals
specied to help ensure vehicle
safety, dependability, and emission
control performance. Your dealer/
retailer can assist with these checks
and services.
Be sure any necessary repairs are
completed at once. Whenever any
uids or lubricants are added to the
vehicle, make sure they are the
proper ones, as shown in
Recommended Fluids and
Lubricants on page 6-12.
At Each Fuel Fill
It is important to perform these
underhood checks at each fuel fill.
Engine Oil Level Check
Notice:It is important to check
the engine oil regularly and keep it
at the proper level. Failure to keep
the engine oil at the proper level
can cause damage to the engine
not covered by the vehicle
warranty.
Check the engine oil level and
add the proper oil if necessary.
SeeEngine Oil on page 5-13.
Engine Coolant Level Check
Check the engine coolant level
and add DEX-COOL®coolant
mixture if necessary. SeeEngine
Coolant on page 5-19.
Windshield Washer Fluid
Level Check
Check the windshield washer uid
level in the windshield washer
uid reservoir and add the proper
uid if necessary.
Maintenance Schedule 6-9
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GM Mobility
Reimbursement Program
This program, available to qualied
applicants, can reimburse you up to
$1,000 toward eligible aftermarket
driver or passenger adaptive
equipment you may require for your
vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited
period of time from the date of
vehicle purchase/lease.For more details, or to determine
your vehicle’s eligibility, visit
your Saturn retailer or call the
Saturn Customer Assistance Center
at 1-800-553-6000. Text telephone
(TTY) users, call 1-800-833-6000.
In Canada, customers may call
the Saturn Customer
Communication Centre at
1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
Your name, home address, and
home telephone number
Telephone number of your
location
Location of the vehicle
Model, year, color, and license
plate number of the vehicle
Odometer reading, Vehicle
Identication Number (VIN), and
delivery date of the vehicle
Description of the problem
7-6 Customer Assistance Information
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Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identication before this service
is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in sand,
mud, or snow.
Flat Tire Change:Service is
provided to change a at tire with
the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated.
It is the owner’s responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets
and Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/100,000 miles
(160 000 km) Powertrain warranty
period. Items considered are
hotel, meals, and rental car.
Customer Assistance Information 7-7
ProCarManuals.com

Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three weeks
for delivery.
Trip Interruption Benets
and Assistance:Must be over
250 kilometres from where your
trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
7-8 Customer Assistance Information
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If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and model
year, Vehicle Identication
Number (VIN), insurancecompany and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need.
If they ask for a police report,
phone or go to the police
department headquarters the next
day and you can get a copy of the
report for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
Choose a reputable collision
repair facility for your vehicle.
Whether you select a dealer/
retailer or a private collision repair
facility to x the damage, make
sure you are comfortable with
them. Remember, you will have to
feel comfortable with their work
for a long time.
Once you have an estimate, read
it carefully and make sure you
understand what work will be
performed on your vehicle. If you
have a question, ask for an
explanation. Reputable shops
welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle
requires damage repairs, GM
recommends that you take an active
role in its repair. If you have a
pre-determined repair facility of
choice, take your vehicle there, or
have it towed there. Specify to the
facility that any required replacement
collision parts be original equipment
parts, either new Genuine GM parts
or recycled original GM parts.
Remember, recycled parts will not
be covered by your GM vehicle
warranty.
Customer Assistance Information 7-13
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High Voltage Devices and
Wiring.............................5-91
Highbeam On Light..............3-43
Highway Hypnosis................4-13
Hill and Mountain Roads.......4-14
Hood
Checking Things Under.....5-10
Release..........................5-11
Horn .................................... 3-5
How to Wear Safety Belts
Properly..........................1-18
I
Ignition Positions..................2-20
Infants and Young Children,
Restraints........................1-30
Ination - Tire Pressure.........5-45
Instrument Panel
Brightness.......................3-13
Cluster............................3-31
Overview........................... 3-4
Storage Area....................2-50
Introduction........................... 6-1
J
Jump Starting......................5-30
K
Keyless Entry, Remote
Operation.......................... 2-4
Keyless Entry System............ 2-3
Keys.................................... 2-2
L
Labeling, Tire Sidewall..........5-40
Lamp
Malfunction Indicator.........3-39
Lamps
Courtesy.........................3-13
Dome .............................3-14
Dome Lamp Override........3-14
License Plate...................5-37
Reading..........................3-15
Lap-Shoulder Belt................1-23
LATCH System for
Child Restraints................1-37
Liftgate
Carbon Monoxide.............2-10
Liftgate, Power....................2-11
Lighting
Delayed Entry..................3-14
Delayed Exit....................3-15
Entry..............................3-14
Parade Dimming...............3-15Lights
Airbag Readiness.............3-33
Antilock Brake System
(ABS) Warning..............3-37
Brake System Warning......3-36
Charging System..............3-35
Cruise Control..................3-43
Engine Coolant
Temperature Warning.....3-38
Exterior Lamps.................3-11
Flash-to-Pass..................... 3-7
Fog Lamp ........................3-43
Highbeam On...................3-43
High/Low Beam Changer..... 3-7
Oil Pressure.....................3-42
Passenger Airbag Status
Indicator.......................3-34
Safety Belt Reminders.......3-32
Security...........................3-43
StabiliTrak
®Indicator.........3-37
Tire Pressure...................3-39
Tow/Haul Mode................3-43
Loading Your Vehicle............4-18
Locks
Delayed Locking................. 2-8
Door ................................. 2-8
Lockout Protection.............. 2-9
i-6 INDEX
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Rear Seat Audio (RSA)
System..........................3-123
Rear Seat Entertainment
System..........................3-114
Rear Seat Operation.............. 1-9
Rear Vision Camera (RVC).....2-37
Rear Window Washer/Wiper..... 3-9
Rearview Mirror, Automatic
Dimming ..........................2-31
Rearview Mirrors..................2-31
Reclining Seatbacks............... 1-8
Recommended Fluids and
Lubricants........................6-12
Recreational Vehicle
Towing ............................4-22
Reimbursement Program,
GM Mobility....................... 7-6
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
Remote Vehicle Start............. 2-6
Removing the Flat Tire and
Installing the Spare Tire.....5-74
Removing the Spare Tire
and Tools........................5-71Replacement Bulbs..............5-37
Replacement Parts,
Maintenance....................6-14
Reporting Safety Defects
to Saturn.........................7-15
Reporting Safety Defects
to the Canadian
Government.....................7-15
Reporting Safety Defects
to the United States
Government.....................7-14
Restraint System Check
Checking the Restraint
Systems.......................1-61
Replacing Restraint System
Parts After a Crash........1-62
Retained Accessory
Power (RAP) ....................2-21
Roadside Assistance
Program............................ 7-6
Rocking Your Vehicle to
Get it Out ........................4-18
Roof
Sunroof...........................2-54
Running the Vehicle While
Parked............................2-30S
Safety Belt Reminders..........3-32
Safety Belts
Care of ...........................5-86
Extender.........................1-28
How to Wear Safety Belts
Properly.......................1-18
Lap-Shoulder Belt.............1-23
Safety Belts Are for
Everyone.....................1-14
Use During Pregnancy......1-28
Safety Defects
Reporting to Saturn...........7-15
Reporting to the Canadian
Government..................7-15
Reporting to the United
States Government........7-14
Safety Warnings and
Symbols.............................. iii
Scheduled Maintenance.......... 6-3
Additional Required
Services........................ 6-6
Scheduling Appointments........ 7-9
Sealant Kit, Tire...................5-62
INDEX i-9
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Theft-Deterrent Feature.......3-125
Theft-Deterrent Systems........2-16
Content Theft-Deterrent.....2-16
PASS-Key
®III+ Electronic
Immobilizer...................2-18
PASS-Key
®III+ Electronic
Immobilizer Operation.....2-18
Third-Row Seats..................1-12
Tilt Wheel............................. 3-6
Time, Setting.......................3-74
Tire
Pressure Light..................3-39
Tire Sealant and
Compressor Kit................5-70
Tires..................................5-39
Aluminum or
Chrome-Plated Wheels,
Cleaning......................5-89
Buying New Tires.............5-54
Chains............................5-60
Changing a Flat Tire.........5-70
Cleaning..........................5-90
Compact Spare................5-83
Different Size...................5-56
If a Tire Goes Flat............5-61
Ination - Tire Pressure.....5-45Tires (cont.)
Inspection and Rotation.....5-52
Installing the Spare Tire.....5-74
Pressure Monitor
Operation.....................5-48
Pressure Monitor System....5-46
Removing the Flat Tire......5-74
Removing the Spare Tire
and Tools.....................5-71
Sealant and
Compressor Kit.............5-62
Secondary Latch System....5-78
Sidewall Labeling..............5-40
Storing a Flat or Spare Tire
and Tools.....................5-80
Terminology and
Denitions....................5-42
Uniform Tire Quality
Grading.......................5-57
Wheel Alignment and
Tire Balance.................5-58
Wheel Replacement..........5-59
When It Is Time for
New Tires....................5-54
Tow/Haul Mode ....................2-26
Tow/Haul Mode Light............3-43Towing
Recreational Vehicle..........4-22
Towing a Trailer................4-26
Your Vehicle.....................4-22
Traction
StabiliTrak
®System............ 4-5
Transmission
Fluid, Automatic................5-18
Transmission Operation,
Automatic........................2-24
Transportation, Courtesy......... 7-9
Turn and Lane-Change
Signals............................. 3-6
Turn Signal/Multifunction
Lever................................ 3-6
U
Ultrasonic Rear Parking
Assist (URPA)..................2-34
Uniform Tire Quality
Grading...........................5-57
Universal Home Remote
System...........................2-45
Operation........................2-46
INDEX i-11
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