2009 SATURN OUTLOOK change time

To purchase service information,
seeService Publications Ordering
Information on page 7-15.
Owner Checks and Services on
page 6-9tells what should be
checked, when to check it, and what
can easily be done to help keep
the vehicle in good condition.
The proper replacement parts,
uids, and lubricants to use
are listed inRecommended Fluids
and Lubricants on page 6-12
andMaintenance Replacement
Parts on page 6-14. When the
vehicle is serviced, make sure these
are used. All parts should be
replaced and all necessary repairs
done before you or anyone else
drives the vehicle. We recommend
the use of genuine parts from
your dealer/retailer.Scheduled Maintenance
When the CHANGE ENGINE
OIL SOON message displays,
service is required for the vehicle.
Have the vehicle serviced as
soon as possible within the next
600 miles (1 000 km). It is possible
that, if driving under the best
conditions, the engine oil life system
might not indicate that vehicle
service is necessary for over a year.
However, the engine oil and lter
must be changed at least once
a year and at this time the system
must be reset. Your dealer/retailer
has trained service technicians
who will perform this work using
genuine parts and reset the system.If the engine oil life system is ever
reset accidentally, service the vehicle
within 3,000 miles (5 000 km) since
the last service. Remember to reset
the oil life system whenever the oil
is changed. SeeEngine Oil Life
System on page 5-15for information
on the Engine Oil Life System and
resetting the system.
When the CHANGE ENGINE OIL
SOON message appears, certain
services, checks, and inspections
are required. Required services
are described in the following
for “MaintenanceI” and
“MaintenanceII.” Generally, it is
recommended that the rst service
be MaintenanceI, the second
service be MaintenanceII, and then
alternate MaintenanceIand
MaintenanceIIthereafter. However,
in some cases, MaintenanceIImay
be required more often.
Maintenance Schedule 6-3
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If you do not agree with the decision
given in your case, you can reject it
and proceed with any other venue for
relief available to you.
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel your
concerns have been addressed after
following the procedure outlined in
Steps 1 and 2, General Motors of
Canada Limited has committed to
binding arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third party
arbiter, and may include an informal
hearing before the arbiter. The
program is designed so that the
entire dispute settlement process,
from the time you le your complaint
to the nal decision, should be
completed in approximately 70 days.
We believe our impartial program
offers advantages over courts in
most jurisdictions because it is
informal, quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you
may write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).
Customer Assistance Information 7-3
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Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or
the same type of claim is made
many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identication before this service
is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in sand,
mud, or snow.
Flat Tire Change:Service is
provided to change a at tire with
the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated.
It is the owner’s responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets
and Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/100,000 miles
(160 000 km) Powertrain warranty
period. Items considered are
hotel, meals, and rental car.
Customer Assistance Information 7-7
ProCarManuals.com

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
retailer’s shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by Saturn
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reect actual costs and be supported
by original receipts. See your
retailer for information regarding
the allowance amounts for
reimbursement of fuel or other
transportation costs.Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is kept
for an overnight warranty repair.
Rental reimbursement will be limited
and must be supported by original
receipts. This requires that you sign
and complete a rental agreement
and meet state/provincial, local, and
rental vehicle provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as
shuttle service, may not be
available at every retailer. Please
contact your retailer for specic
information about availability.
All Courtesy Transportation
arrangements will be administered
by appropriate retailer personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility pursuant
to the terms and conditions
described herein at its sole
discretion.
7-10 Customer Assistance Information
ProCarManuals.com

F
Filter
Engine Air Cleaner............5-17
Finish Damage....................5-90
Flashers, Hazard Warning....... 3-5
Flash-to-Pass........................ 3-7
Flat Tire..............................5-61
Flat Tire, Changing...............5-70
Flat Tire, Storing..................5-80
Floor Mats..........................2-51
Fluid
Automatic Transmission.....5-18
Power Steering.................5-25
Windshield Washer...........5-26
Fog Lamp
Fog ................................3-13
Fog Lamp Light...................3-43
Fuel..................................... 5-5
Additives........................... 5-6
California Fuel................... 5-6
Economy Driving................ 4-1
Filling a Portable Fuel
Container.....................5-10
Filling the Tank.................. 5-8
Fuels in Foreign Countries.... 5-7Fuel (cont.)
Gage ..............................3-44
Gasoline Octane................ 5-5
Gasoline Specications........ 5-5
Fuses
Fuses and Circuit
Breakers......................5-92
Instrument Panel Fuse
Block...........................5-92
Underhood Fuse Block......5-94
Windshield Wiper..............5-92
G
Gage
Speedometer...................3-32
Tachometer......................3-32
Voltmeter Gage................3-35
Gages
Engine Coolant
Temperature.................3-38
Fuel................................3-44
Garage Door Opener............2-45
Gasoline
Octane............................. 5-5
Specications..................... 5-5Glove Box...........................2-50
GM Mobility Reimbursement
Program............................ 7-6
H
Halogen Bulbs.....................5-36
Hazard Warning Flashers........ 3-5
Head Restraints..................... 1-2
Headlamp
Aiming ............................5-35
Headlamps
Bulb Replacement.............5-35
Daytime Running
Lamps/Automatic
Headlamp System.........3-12
Delayed..........................3-12
Exterior Lamps.................3-11
Flash-to-Pass..................... 3-7
High Intensity Discharge
(HID) Lighting...............5-36
High/Low Beam Changer..... 3-7
Heated Seats........................ 1-5
Heater................................3-19
Engine Coolant.................2-23
Height Adjuster, Driver Seat...... 1-3
INDEX i-5
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Theft-Deterrent Feature.......3-125
Theft-Deterrent Systems........2-16
Content Theft-Deterrent.....2-16
PASS-Key
®III+ Electronic
Immobilizer...................2-18
PASS-Key
®III+ Electronic
Immobilizer Operation.....2-18
Third-Row Seats..................1-12
Tilt Wheel............................. 3-6
Time, Setting.......................3-74
Tire
Pressure Light..................3-39
Tire Sealant and
Compressor Kit................5-70
Tires..................................5-39
Aluminum or
Chrome-Plated Wheels,
Cleaning......................5-89
Buying New Tires.............5-54
Chains............................5-60
Changing a Flat Tire.........5-70
Cleaning..........................5-90
Compact Spare................5-83
Different Size...................5-56
If a Tire Goes Flat............5-61
Ination - Tire Pressure.....5-45Tires (cont.)
Inspection and Rotation.....5-52
Installing the Spare Tire.....5-74
Pressure Monitor
Operation.....................5-48
Pressure Monitor System....5-46
Removing the Flat Tire......5-74
Removing the Spare Tire
and Tools.....................5-71
Sealant and
Compressor Kit.............5-62
Secondary Latch System....5-78
Sidewall Labeling..............5-40
Storing a Flat or Spare Tire
and Tools.....................5-80
Terminology and
Denitions....................5-42
Uniform Tire Quality
Grading.......................5-57
Wheel Alignment and
Tire Balance.................5-58
Wheel Replacement..........5-59
When It Is Time for
New Tires....................5-54
Tow/Haul Mode ....................2-26
Tow/Haul Mode Light............3-43Towing
Recreational Vehicle..........4-22
Towing a Trailer................4-26
Your Vehicle.....................4-22
Traction
StabiliTrak
®System............ 4-5
Transmission
Fluid, Automatic................5-18
Transmission Operation,
Automatic........................2-24
Transportation, Courtesy......... 7-9
Turn and Lane-Change
Signals............................. 3-6
Turn Signal/Multifunction
Lever................................ 3-6
U
Ultrasonic Rear Parking
Assist (URPA)..................2-34
Uniform Tire Quality
Grading...........................5-57
Universal Home Remote
System...........................2-45
Operation........................2-46
INDEX i-11
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