2009 SATURN ASTRA service schedule

Your Vehicle and the
Environment
Proper vehicle maintenance not only
helps to keep the vehicle in good
working condition, but also helps the
environment. All recommended
maintenance is important. Improper
vehicle maintenance can even
affect the quality of the air we
breathe. Improper uid levels or the
wrong tire ination can increase
the level of emissions from the
vehicle. To help protect the
environment, and to keep the
vehicle in good condition, be sure
to maintain the vehicle properly.
Using the Maintenance
Schedule
We want to help keep this vehicle in
good working condition. But we
do not know exactly how you
will drive it. You might drive very
short distances only a few times a
week. Or you might drive long
distances all the time in very hot,
dusty weather. You might use
the vehicle in making deliveries.
Or you might drive it to work, to do
errands, or in many other ways.
Because of all the different
ways people use their vehicles,
maintenance needs vary. You might
need more frequent checks and
replacements. So please read the
following and note how you drive.
If you have any questions on
how to keep the vehicle in good
condition, see your dealer/retailer.This schedule is for vehicles that:
carry passengers and cargo
within recommended limits on the
Tire and Loading Information
label. SeeLoading the Vehicle
on page 8-30.
are driven on reasonable road
surfaces within legal driving
limits.
use the recommended fuel.
SeeGasoline Octane on
page 8-34.
The services inScheduled
Maintenance on page 11-3should
be performed when indicated.
SeeAdditional Required Services
on page 11-6andMaintenance
Footnotes on page 11-8for further
information.
11-2 Service and Maintenance
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{CAUTION
Performing maintenance work on
a vehicle can be dangerous.
In trying to do some jobs, you can
be seriously injured. Do your own
maintenance work only if you
have the required know-how and
the proper tools and equipment
for the job. If you have any doubt,
see your dealer/retailer to have a
qualied technician do the work.
SeeDoing Your Own Service
Work on page 9-4.
Some maintenance services can be
complex. So, unless you are
technically qualied and have the
necessary equipment, have
your dealer/retailer do these jobs.
When you go to your dealer/retailer
for service, trained and supported
service technicians will perform
the work using genuine parts.To purchase service information,
seeService Publications Ordering
Information on page 12-15.
Owner Checks and Services on
page 11-9tells what should
be checked, when to check it, and
what can easily be done to help
keep the vehicle in good condition.
The proper replacement parts,
uids, and lubricants to use
are listed inRecommended Fluids
and Lubricants on page 11-12
andMaintenance Replacement
Parts on page 11-14. When
the vehicle is serviced, make sure
these are used. All parts should
be replaced and all necessary
repairs done before you or anyone
else drives the vehicle. We
recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
When the letters InSP appear in
the odometer display, service
is required for the vehicle. Have the
vehicle serviced as soon as
possible within the mileage indicated
on the display. The engine oil and
lter must be changed at least once
a year and at this time the system
must be reset. Your dealer/retailer
has trained service technicians
who will perform this work using
genuine parts and reset the system.
If the engine oil life system is
ever reset accidentally, service
the vehicle within 3,000 miles
(5 000 km) since the last service.
Remember to reset the oil life
system whenever the oil is changed.
SeeEngine Oil Life System on
page 9-9for information on the oil
life system and resetting the system.
Service and Maintenance 11-3
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When InSP appears, certain
services, checks, and inspections
are required. Required services
are described in the following
for “MaintenanceI” and
“Maintenance II.” Generally, it is
recommended that the rst service
be Maintenance I, the second
service be Maintenance II, and then
alternate Maintenance Iand Maintenance
IIthereafter. However,
in some cases, Maintenance II
might be required more often.
Maintenance I—Use
Maintenance Iif InSP displays
within 10 months since the vehicle
was purchased or Maintenance II
was performed. Maintenance
II—Use
Maintenance IIif the previous
service performed was
Maintenance I. Always use
Maintenance IIwhenever the letters
InSP display 10 months or more
since the last service or if InSP has
not come on at all for one year.
Scheduled Maintenance
Service MaintenanceIMaintenance II
Change engine oil and lter. See Engine Oil on page 9-7. Reset oil life system.
See Engine Oil Life System on page 9-9 .An Emission Control Service. ••
Visually check for any leaks or damage. See footnote (a). ••
Inspect engine air cleaner lter. If necessary, replace lter. See Engine Air
Cleaner/Filter on page 9-11 .See footnote (b). •
Rotate tires and check ination pressures and wear. See Tire Inspection and
Rotation on page 9-52 and “Tire Wear Inspection” in At Least Once a Month
on page 11-10. ••
11-4 Service and Maintenance
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Scheduled Maintenance (cont’d)
ServiceMaintenanceIMaintenance II
Inspect brake system. See footnote (c). ••
Check engine coolant and windshield washer uid levels and add uid as
needed. ••
Perform any needed additional services. See Additional Required Services
on page 11-6. ••
Inspect suspension and steering components. See footnote (d). •
Inspect engine cooling system. See footnote (e). •
Inspect wiper blades. See footnote (f). •
Inspect restraint system components. See footnote (g). •
Lubricate body components. See footnote (h). •
Service and Maintenance 11-5
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 11-1. Any additional
information from Owner Checks and Services on page 11-9 can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
Date Odometer
Reading Serviced By Maintenance
Ior
Maintenance II Services Performed
11-16 Service and Maintenance
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Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/
saturn
Information and services customized
for your specic vehicle — all in
one convenient place.
Digital owner manual, warranty
information, and more
Online service and maintenance
records
Find Saturn retailers for service
nationwide
Exclusive privileges and offers
Recall notices for your specic
vehicle
OnStar®and GM Cardmember
Services Earnings summariesOther Helpful Links:
Saturn−www.saturn.com
Saturn Merchandise —
www.saturncollection.com
Help Center —
www.saturn.com/helpcenter
FAQ
Contact Us
My GM Canada (Canada) —
www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles,
get personalized offers, and use
handy tools and forms with
greater ease.Here are a few of the valuable tools
and services you will have access to:
My Showroom: Find and save
information on vehicles and
current offers in your area.
My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM dealers/retailers.
My Driveway: Access quick links
to parts and service estimates,
check trade-in values, or schedule
a service appointment by adding
the vehicles you own to your
driveway prole.
My Preferences: Manage your
prole and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.
12-4 Customer Information
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Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or
the most scenic route. There is a
limit of six requests per year.
Additional travel information
is also available. Allow
three weeks for delivery.
Trip Interruption Benets and
Assistance:Must be over
250 kilometres from where
your trip was started to
qualify. General Motors ofCanada Limited requires
pre-authorization, original
detailed receipts, and a copy
of the repair orders. Once
authorization has been received,
the Roadside Assistance
advisor will help you make
arrangements and explain how
to receive payment.
Alternative Service:
If assistance cannot be
provided right away, the
Roadside Assistance advisor
may give you permission to get
local emergency road service.
You will receive payment,
up to $100, after sending the
original receipt to Roadside
Assistance. Mechanical failures
may be covered, however
any cost for parts and labor
for repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment.
By scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please
call your dealership/retailer, let them
know this, and ask for instructions.
If the dealer/retailer requests
you to bring the vehicle for service,
you are urged to do so as early
in the work day as possible to allow
for the same day repair.
12-8 Customer Information
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Courtesy Transportation
To enhance your ownership
experience, we and our participating
retailers are proud to offer Courtesy
Transportation, a customer
support program for vehicles with
the Bumper to Bumper (Base
Warranty Coverage period in
Canada), extended powertrain, and
hybrid specic warranties in both
the U.S. and Canada.
Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to wait,
Saturn helps to minimize your
inconvenience by providing several
transportation options. Depending
on the circumstances, your
retailer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Retailers may
provide you with shuttle service to
get you to your destination with
minimal interruption of your daily
schedule. This includes one-way or
round trip shuttle service within
reasonable time and distance
parameters of the retailer’s area.Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
retailer’s shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed
by Saturn for shuttle service.
In addition, for U.S. customers,
should you arrange transportation
through a friend or relative,
limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reect actual costs and be
supported by original receipts. See
your retailer for information
regarding the allowance amounts for
reimbursement of fuel or other
transportation costs.
Customer Information 12-9
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