2009 SATURN ASTRA service

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help.
Do not leave the scene of a crash
until all matters have been
taken care of. Move your vehicle
only if its position puts you in
danger or you are instructed to
move it by a police officer.
Give only the necessary and
requested information to
police and other parties involved
in the crash. Do not discuss
your personal condition, mental
frame of mind, or anything
unrelated to the crash. This will
help guard against post-crash
legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 12-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card
from the tow truck operator or
write down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name,
address, phone number, driver’slicense number, vehicle license
plate, vehicle make, model
and model year, Vehicle
Identication Number (VIN),
insurance company and policy
number, and a general
description of the damage to the
other vehicle.
If possible, call your insurance
company from the scene of
the crash. They will walk
you through the information they
will need. If they ask for a
police report, phone or go to the
police department headquarters
the next day and you can get
a copy of the report for a nominal
fee. In some states/provinces
with “no fault” insurance laws, a
report may not be necessary.
This is especially true if there are
no injuries and both vehicles
are driveable.
12-12 Customer Information
ProCarManuals.com

Service Publications
Ordering Information
Service Manuals
A variety of publications are
available to you. Saturn service
manuals are written for trained
technicians, and in some cases,
specialized tools and equipment are
necessary to complete certain
repairs. However, the manuals are
available to owners who either
have the training, or wish to gain a
greater understanding of the
technical aspect of their Saturn.
For additional publications
information or to order publications
in the United States, call toll
free 1-800-2-SATURN or visit
Saturn-publications.com to order
on-line.
In Canada, Saturn service manuals
are available by calling toll free
1-800-551-4123.
Owner Publications
Information on how to obtain
product bulletins and as described
below is applicable only in the
fty U.S. states and the District of
Columbia, and only for cars and
light trucks with a Gross Vehicle
Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg).
Copies of individual bulletins
are also at your participating Saturn
retailer. You can ask to see them.
In Canada, information relating
to product service bulletins can be
obtained by contacting your
Saturn retailer.
Service Bulletins
Saturn regularly sends its retailers
useful service bulletins about Saturn
products. Saturn monitors product
performance in the eld. We then
prepare bulletins for servicing
our products better. You can get
these bulletins, too.Bulletins cover various subjects.
Some pertain to the proper use
and care of your vehicle.
Some describe costly repairs.
Others describe inexpensive repairs
which, if done on time with the
latest parts, may avoid future costly
repairs.
Some bulletins tell a technician how
to repair a new or unexpected
condition. Others describe a quicker
way to x your vehicle. They can
help a technician service your
vehicle better.
Most bulletins apply to conditions
affecting a small number of vehicles.
Your Saturn retailer or a qualied
technician may have to determine if
a specic bulletin applies to your
vehicle. To order Saturn bulletins,
call Saturn Publications at
1-800-2-SATURN or visit
saturn-publications.com to order
online.
Customer Information 12-15
ProCarManuals.com

Vehicle Data
Recording and
Privacy
Your Saturn vehicle has a number
of sophisticated computers that
record information about the
vehicle’s performance and how it is
driven. For example, your vehicle
uses computer modules to monitor
and control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment
or hitting a road obstacle, data that
will assist in understanding how
a vehicle’s systems performed.
The EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data
is recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) is
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
12-16 Customer Information
ProCarManuals.com

Saturn will not access this data or
share it with others except: with
the consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
Saturn’s defense of litigation
through the discovery process; or,
as required by law. Data that Saturn
collects or receives may also be
used for Saturn research needs or
may be made available to others
for research purposes, where
a need is shown and the data is not
tied to a specic vehicle or vehicle
owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms
and Conditions for information
on data collection and use. See also
OnStar
®System on page 4-38in
this manual for more information.
Navigation System
If your vehicle has a navigation
system, use of the system
may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
Refer to the navigation system
operating manual for information
on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
Saturn vehicles does not use
or record personal information or
link with any other Saturn system
containing personal information.
Customer Information 12-17
ProCarManuals.com

A
Accessories and
Modications...................... 9-3
Accessory Power Outlets......4-10
Adding Equipment to Your
Airbag-Equipped Vehicle....1-36
Additives, Fuel.....................8-34
Add-On Electrical
Equipment.......................9-34
Air Cleaner/Filter, Engine.......9-11
Air Conditioning..................... 7-1
Airbag
Passenger Status
Indicator.......................4-15
Readiness Light................4-14
System, Replacing Parts
After a Crash................1-37
Airbag System.....................1-24
Adding Equipment to Your
Airbag-Equipped
Vehicle........................1-36
Check.............................1-37
How Does an Airbag
Restrain?.....................1-28
Passenger Sensing
System........................1-30Airbag System (cont.)
Servicing Your
Airbag-Equipped
Vehicle........................1-35
What Makes an Airbag
Inate?........................1-28
What Will You See After
an Airbag Inates?........1-29
When Should an Airbag
Inate?........................1-27
Where Are the Airbags?.....1-26
Antenna, Fixed Mast............6-24
Antilock Brake
System (ABS)..................8-18
Antilock Brake, System
Warning Light...................4-17
Appearance Care
Chemical Paint Spotting.....9-80
Exterior Cleaning..............9-76
Finish Damage.................9-79
Interior Cleaning...............9-73
Sheet Metal Damage........9-79
Underbody Maintenance....
9-80
Appointments, Scheduling
Service...........................12-8Audio System........................ 6-1
Audio Steering Wheel
Controls.......................6-23
Fixed Mast Antenna..........6-24
Radio Reception...............6-24
Theft-Deterrent Feature......6-23
Audio System(s).................... 6-2
Automatic Transmission
Fluid...............................9-12
Operation.......................... 8-6
B
Battery...............................9-25
Run-Down Protection.......... 5-4
Brake Fluid.........................9-22
Brakes...............................9-22
System Warning Light.......4-16
Braking...............................8-17
Break-In, New Vehicle............ 8-2
Bulb Replacement
Daytime Running Lamp....... 5-2
Bulb Replacement
Center High-Mounted
Stoplamp (CHMSL)........9-29
Fog Lamp ......................... 5-2
Front Turn Signal Lamps . . . 9-28
INDEX i-1
ProCarManuals.com

Customer Information (cont.)
Reporting Safety Defects
to the United States
Government................12-14
Roadside Assistance
Program.......................12-6
Service Publications
Ordering Information.....12-15
D
Defensive Driving.................8-16
Delayed Headlamps............... 5-2
Doing Your Own
Service Work..................... 9-4
Dome Lamps ........................ 5-3
Door
Ajar Light........................4-23
Locks............................... 2-5
Power Door Locks.............. 2-6
Rear Door Security Locks.... 2-6
Driver Information
Center (DIC)....................4-25
DIC Operation and
Displays...............4-26, 4-32
DIC Warnings and
Messages....................4-36Driving
At Night..........................8-23
Before a Long Trip............8-25
Defensive........................8-16
Drunken..........................8-16
Highway Hypnosis............8-25
Hill and Mountain Roads....8-26
In Rain and on Wet
Roads.........................8-24
Rocking Your Vehicle to
Get it Out ....................8-29
Winter.............................8-27
Winter Mode Light............4-22
Driving for Better Fuel
Economy.........................8-15
E
EDR .................................12-16
Electrical System
Add-On Equipment............9-34
Engine Compartment
Fuse Block...................9-35
Fuses.............................9-35
Headlamp Wiring..............9-34
Rear Compartment Fuse
Block...........................9-37Engine
Air Cleaner/Filter...............9-11
Check and Service Engine
Soon Lamp..................4-18
Coolant...........................9-16
Coolant Temperature
Warning Light...............4-18
Drive Belt Routing...........11-15
Engine Compartment
Overview....................... 9-6
Exhaust...........................8-14
Oil ................................... 9-7
Oil Life System.................. 9-9
Overheating.....................9-18
Starting............................. 8-3
Engine Heater....................... 8-5
Entry Lighting........................ 5-3
Event Data Recorders.........12-16
Extender, Safety Belt............1-22
Exterior Lamps...................... 5-1
Exterior Lamps Off
Reminder........................4-23
INDEX i-3
ProCarManuals.com

Horn .................................... 4-4
How to Wear Safety Belts
Properly..........................1-12
Hydraulic Clutch...................9-12
I
Ignition Positions................... 8-2
Immobilizer........................... 2-8
Immobilizer Operation............. 2-8
Infants and Young Children,
Restraints........................1-40
Ination - Tire Pressure.........9-47
Instrument Panel
Brightness......................... 5-3
Cluster............................4-12
Overview........................... 4-2
J
Jump Starting......................9-69
K
Keyless Entry System............ 2-3
Keys.................................... 2-2
L
Labeling, Tire Sidewall..........9-42
Lamp
Malfunction Indicator.........4-18
Lamps
Dome ............................... 5-3
Exterior, Off Reminder.......4-23
Reading............................ 5-3
Lap-Shoulder Belt................1-18
LATCH System
Replacing Parts After a
Crash..........................1-50
LATCH System for Child
Restraints........................1-46
License Plate Lamps............9-33
Liftgate
Carbon Monoxide............... 2-6
Light
Airbag Readiness.............4-14
Antilock Brake System
(ABS) Warning..............4-17
Brake System Warning......4-16
Charging System..............4-16
Cruise Control..................4-23Light (cont.)
Door Ajar.........................4-23
Engine Coolant
Temperature Warning.....4-18
Fog Lamp ........................4-22
Highbeam On...................4-23
Low Fuel Warning.............4-24
Low Oil Level...................4-22
Oil Pressure.....................4-21
Passenger Airbag Status
Indicator.......................4-15
Safety Belt Reminders.......4-13
Service Vehicle Soon........4-23
StabiliTrak
®Indicator.........4-17
Tire Pressure...................4-18
Winter Driving Mode..........4-22
Lighting
Entry................................ 5-3
Lights
Exterior Lamps................... 5-1
Flash-to-Pass..................... 4-8
High/Low Beam Changer..... 4-8
Loading Your Vehicle............8-30
INDEX i-5
ProCarManuals.com

Locks
Door ................................. 2-5
Power Door ....................... 2-6
Rear Door Security Locks.... 2-6
Loss of Control....................8-22
Low Fuel Warning Light........4-24
Lower Anchors and Tethers
for Children......................1-46
Lumbar Seat Adjustment......... 1-3
M
Maintenance Replacement
Parts.............................11-14
Maintenance Schedule
Additional Required
Services.......................11-6
At Each Fuel Fill..............11-9
At Least Once a
Month........................11-10
At Least Once a Year......11-10
Introduction......................11-1
Maintenance Footnotes......11-8
Maintenance Record........11-16
Maintenance Replacement
Parts.........................11-14Maintenance Schedule (cont.)
Maintenance
Requirements...............11-1
Owner Checks and
Services.......................11-9
Recommended Fluids
and Lubricants............11-12
Scheduled Maintenance.....11-3
Using..............................11-2
Your Vehicle and the
Environment.................11-2
Malfunction Indicator Lamp....4-18
Manual Seats........................ 1-2
Manual Transmission
Fluid...............................9-12
Operation.......................... 8-9
Message
DIC Warnings and
Messages....................4-36
Mirrors
Manual Rearview Mirror.....2-11
Outside...........................2-11
Outside Power Mirrors.......2-12
MyGMLink.com....................12-4
N
Navigation System,
Privacy..........................12-17
New Vehicle Break-In............. 8-2
Notices and Cautions............... iii
O
Odometer...........................4-13
Odometers, Trip...................4-13
Off-Road Recovery...............8-21
Oil
Engine.............................. 9-7
Low Oil Level Light...........4-22
Pressure Light..................4-21
Oil, Engine Oil Life System..... 9-9
Older Children, Restraints......1-38
OnStar, Privacy..................12-17
OnStar
®System, see
OnStar®Manual...............4-38
Outlet Adjustment.................. 7-4
Outlets
Accessory Power..............4-10
Outside
Mirrors............................2-11
Power Mirrors..................2-12
i-6 INDEX
ProCarManuals.com