Page 99 of 106

86A-99
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 14 Poor sound (regardless of the source).
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Run a command for each speaker using AC004 Front
right-hand speaker line test, AC005 Front left-hand
speaker line test, AC006 Rear right-hand speaker
line test, AC007 Rear left-hand speaker line test.
See ALP 10 Sound fault for
a speaker or tweeter.
Do the speakers and tweeter all emit sound?
Run command SC002 Computer configuration.
Is the sound still poor?The problem disappears.
Check the speakers and tweeters (visual and mechanical
appearance: presence of foreign bodies, mounting and
diaphragm condition).If possible, repair the incorrect
component(s), otherwise replace the
faulty speaker(s), component codes
1597, 1598, 189 and 190 (see MR 392
(Clio III) or MR 411 (New Twingo),
86A, Radio, Front speakers:
Removal - Refitting or see MR 392
(Clio III) or MR 411 (New Twingo),
86A, Radio, Rear speakers: Removal
- Refitting) and/or replace the faulty
tweeter(s), component codes 365, 366
(see MR 392 (Clio III) or MR 411
(New Twingo), 86A, Radio, Tweeter:
Removal - Refitting). Are the checks correct?
NO
YES
NO
YES
NO
YES
A
R208_V64_ALP14
Page 102 of 106

86A-102
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 15
CONTINUED
Check the condition and connection of the
connectors of the microphone, component code 789
and of the radio, component code 261.
If the connectors are faulty and if there is a repair
procedure (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the connector, otherwise replace the wiring.
Check the continuity, insulation and absence of
interference resistance on the connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A, Electrical
wiring repair, Wiring: Precautions for
repair), repair the wiring, otherwise
replace it. Are the checks correct?
Replace the microphone, component code 789
(see MR 392 (Clio III) or MR 411 (New Twingo), 86B,
Car phone, "Hands-free" microphone: Removal -
Refitting).
A
NO
NO
YES
Page 103 of 106

86A-103
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 16 Voice recognition does not work or does not work properly
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Check the microphone using command AC010 Microphone test.
Is the result of the check correct? Contact the Techline.
Check the condition and connection of the connectors of the
microphone, component code 789 and of the radio, component
code 261.
If the connectors are faulty and if there is a repair procedure
(see Technical Note 6015A, Repairing electrical wiring, Wiring:
Precautions for repair), repair the connector, otherwise replace
the wiring.
Check the continuity, insulation and absence of interference
resistance on the following connections:
•107G between components 789 and 261,
•107F between components 789 and 261,
•107J between components 789 and 261.If the connection or
connections are faulty and
there is a repair procedure
(see Technical Note
6015A, Electrical wiring
repair, Wiring:
Precautions for repair),
repair the wiring, otherwise
replace it.
Are the checks correct?
Replace the microphone, component code 789 (see MR 392
(Clio III) or MR 411 (New Twingo), 86B, Car phone,
"Hands-free" microphone: Removal - Refitting).
YES
NO
NO
YES
R208_V64_ALP16
Page 105 of 106

86A-105
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 18 Fault when using the mobile connectivity terminal
NOTESSee Clio III or New Twingo wiring diagrams.
ALP 18 is used to run fault finding on the mobile connectivity terminal if a mobile
connectivity computer is not fitted on the vehicle.
In a vehicle equipped with a navigation computer, the terminal is connected to the
navigation computer, component code 662. Otherwise, it is connected to the radio,
component code 261.
Is the mobile device connected to the mobile connectivity
terminal switched on and is the volume sufficient?Increase the volume of the
mobile device.
Does the customer's mobile device operate correctly with
earphones that are in good condition?Explain to the customer that the
mobile device is defective.
Check the condition (appearance check) of the cable
connecting the mobile device to the analogue terminal.
Explain to the customer that the
cable of the mobile device is
faulty. Are the checks correct?
NO
YES
NO
YES
NO
YES
A
R208_V64_ALP18
Page 106 of 106
86A-106
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 18
CONTINUED
Check the continuity, insulation and absence of
interference resistance on the following connections:
•34EE between components 1877 and 261 or 662,
•34ET between components 1877 and 261 or 662,
•34EC between components 1877 and 261 or 662,
•TB37 between components 1877 and 261 or 662,
as well as the condition of the shielding TB37 between
the mobile connectivity computer, component code 1877
and component 261 or 662.If the connection or connections are
faulty and there is a repair procedure
(see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the
wiring, otherwise replace it. Are the checks correct?
Contact the Techline.
A
YES
NO
YES