Page 70 of 106

86A-70V1 MR-413-X44-86A150$180.mif
86A
R2-08
Vdiag No.: 64
NOTESOnly refer to the customer complaints after performing a complete check using
the diagnostic tool.
NO DIALOGUE WITH THE COMPUTER ALP1
THE RADIO BEEPS EVERY 2 SECONDS ALP2
THE RADIO DOES NOT OPERATE WHEN THE ON BUTTON IS PRESSED ALP3
RADIO IS SWITCHED ON, BUT THE DISPLAY DOES NOT WORK ALP4
THE RADIO CONTROL SATELLITE DOES NOT OPERATE OR OPERATES POORLY ALP5
RADIO RECEPTION FAULT ALP6
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE SPEED. ALP7
BACKLIGHTING DOES NOT CHANGE WHEN THE VEHICLE LIGHTS ARE
SWITCHED ONALP8
THE RADIO DOES NOT PLAY THE CD IN ORDER OR SKIPS SONGS ALP9
SOUND FAULT FOR A SPEAKER OR TWEETER (REGARDLESS OF SOURCE) ALP10
THE RADIO AND/OR THE DISPLAY REMAINS LIT FOR 1 MINUTE AFTER LOCKING THE
VEHICLE (ON NEW TWINGO ONLY)ALP11
THE CD DOES NOT EJECT ALP12
A RADIO BUTTON(S) NO LONGER OPERATES OR FUNCTIONS POORLY ALP 13
POOR SOUND (REGARDLESS OF THE SOURCE) ALP14
TELEPHONE COMMUNICATION IS POOR ALP15
VOICE RECOGNITION DOES NOT WORK OR DOES NOT WORK PROPERLY ALP16
PROBLEM PAIRING MY TELEPHONE TO THE RADIO ALP17
FAULT WHEN USING THE MOBILE CONNECTIVITY TERMINAL ALP18
RADIO
Fault finding – Customer complaints
Page 71 of 106

86A-71
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86A150$190.mif
86A
R02-08
Vdiag No.: 64
ALP 1 No dialogue with the computer
NOTESTry to establish dialogue with a computer on another vehicle to check that the
diagnostic tool is not faulty. If the diagnostic tool is not causing the fault and dialogue
cannot be established with any other computer on the same vehicle, it may be that
a faulty computer is disrupting the fault finding line.
Use a process of successive disconnections to locate this computer.
Check the battery voltage, component code 107, and perform the necessary operations
to obtain the correct voltage (12 V < X < 15 V).
Ensure that the communication conditions are met: + After ignition feed activated
and radio On/Off button pressed.
Use the Wiring Diagrams Technical Note for Clio III or New Twingo.
For a vehicle equipped with a Navigation computer, use component 1714, Multimedia
connection unit, for fault finding on the Multimedia interface unit.
Otherwise use component 653, display computer.
Is the multimedia interface unit recognised
during the multiplex network test?The multimedia interface unit activates other
multimedia system computers.
Consult ALP 1 for the multimedia interface unit
(see 86D, Multimedia interface unit, Fault
finding chart).
Reconfigure the multimedia interface unit
(see 86D, Multimedia interface unit,
Configurations and Programming).
NO
YES
A
R208_V64_ALP1
RADIO
Fault finding – Fault Finding Chart
Page 76 of 106
86A-76
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 1
CONTINUED 5
Check the ET002 Radio on/off button of the
display or multimedia connection unit while
pressing the on/off button (see 86D,
Multimedia connection unit, Conformity
check).
Is the result of the check correct?
Check ET036 Wheel press on/off
(see Conformity check)
Is the result of the check correct?Replace the radio, component code 261
(see MR 392 (Clio III) or MR 411 (New
Twingo) Mechanical, 86A, Radio, Radio:
Removal - Refitting).
D
YES
YESF
NO
NO
YES
G
Page 77 of 106
86A-77
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 1
CONTINUED 6
Check the continuity, insulation and absence
of interference resistance on the following
connection:
•34HY between components 261 and 653 or
1714.If the connection is faulty and there is a repair
procedure (see Technical Note 6015A,
Electrical wiring repair, Wiring:
Precautions for repair), repair the wiring,
otherwise replace it. Is the result of the check correct?
Replace the display, component code 653
(see MR 392 (Clio III) or MR 411 (New Twingo)
Mechanical, 86A, Radio, Display: Removal –
Refitting) or the multimedia connection unit,
component code 1714 or (see MR 392 (Clio III)
Mechanical, 83C, On-board telematics system,
Multimedia network interface
unit: Removal – Refitting).
G
YES
NO
YES
Page 81 of 106
86A-81
AFTER REPAIRWhen communication is established, deal with any faults indicated.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 1
CONTINUED 10
Check the insulation, continuity and absence of
interference resistance on the following
connections:
•107X of component 261,
•107W of component 261.If the connection or connections are faulty
and there is a repair procedure (see
Technical Note 6015A, Electrical wiring
repair, Wiring: Precautions for repair),
repair the wiring, otherwise replace it. Are the checks correct?
Replace the radio, component code 261 (see MR
392 (Clio III) or MR 411 (New Twingo) Mechanical,
86A, Radio, Radio: Removal - Refitting).
Is the fault still present?The problem disappears.
Replace the display, component code 653 (see MR
392 (Clio III) or MR 411 (New Twingo) Mechanical,
86A, Radio, Display: Removal – Refitting).
I
NO
NO
YES
NO
YES
Page 82 of 106
86A-82
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 2 The radio beeps every 2 seconds
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
The radio beeps every 2 seconds.
The radio is in factory mode.
Wait for 2 minutes for the radio to request
the code.
Does the radio request the code?
Enter the radio security code (see Anti-theft
code).
Is the code correct?If the radio displays a countdown in seconds, then
the code that was entered is incorrect.
Wait for the time indicated on the display for the
radio to request the code, then enter the correct
code.
The problem disappears.Was the code accepted?
Contact the Techline.
NO
YES
NO
YES
YES
NO
R208_V64_ALP2
Page 84 of 106
86A-84
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 4 Radio is switched on, but the display does not work.
NOTESNone.
Consult ALP 1 No dialogue with the computer for the multimedia interface unit (see 86D, Multimedia interface
unit, Fault finding charts).
R208_V64_ALP4
Page 85 of 106
86A-85
AFTER REPAIRCarry out another fault finding check on the system.
Deal with any faults.
V1 MR-413-X44-86A150$190.mif
RADIO
Fault finding – Fault Finding Chart86A
R01-08
Vdiag No.: 64
ALP 5 The radio control satellite does not operate or operates poorly
NOTESUse the Wiring Diagrams Technical Note for Clio III or New Twingo.
Has dialogue been established with the
multimedia interface unit (Display or
multimedia connection unit)?Consult ALP 1 No dialogue with the
computer for the multimedia interface unit
(see 86D, Multimedia interface unit, Fault
finding charts).
Check the condition of the radio control satellite
(see 86D, Multimedia interface unit,
Conformity check).
Are the satellite statuses correct?Contact the Techline.
NO
YES
YES
NO
A
R208_V64_ALP5