Page 17 of 24
85A-17
MR-413-X44-85A000$800_eng.mif
V1
85A
WIPERS - WASHERS
Fault finding - Customer complaints
NOTESOnly refer to these customer complaints after performing a complete check with
the diagnostic tool.
WIPERS
NO REAR SCREEN WIPING ALP 13
THE REAR SCREEN WIPER BLADE STOPS IN THE WRONG POSITION ALP 14
NO FRONT WIPING FOLLOWING ACTIVATION OF THE WIPER SWITCH ALP 15
THE FRONT WINDSCREEN WIPER BLADES STOP IN THE WRONG POSITION ALP 16
NO FRONT AND REAR SCREEN WASHING ALP 17
NO WIPING WHEN IT RAINS ALP 18
NO CHANGE IN WIPING SPEED
AFTER ACTIVATING THE WIPER INTERMITTENT COMMANDALP 19
MR-413-X44-85A000$800_eng.mif
Page 18 of 24
85A-18
MR-413-X44-85A000$900_eng.mif
V1
85A
WIPERS - WASHERS
Fault finding - Fault Finding Chart
ALP 13 No rear screen wiping
NOTESOnly refer to the customer complaints after performing a complete check using the
diagnostic tool.
Check in particular the functioning of the status ET080 "Rear screen wiper request"
and the command AC007 "Rear screen wiper" in the UCH. Also check that fault
DF040 "Rear screen wiper park position" is not present.
Check that the blade is correctly fitted to the blade holder and that the mounting nut is correctly tightened.
Check that nothing interferes with the rear screen wiper functioning.
Check that the motor is in good condition.
Check that the mechanism between the motor and the blade is correctly mounted (see MR411,
85A Wipers-washers).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
MR-413-X44-85A000$900_eng.mif
Page 19 of 24
85A-19
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 14 The rear screen wiper blade stops in the wrong position
NOTESOnly refer to the customer complaints after performing a complete check using the
diagnostic tool.
Check in particular the correct functioning of status ET097 "Rear screen wiper park
position" and command AC007 "Rear screen wiper" in the UCH. Also check that
fault DF040 "Rear screen park position" is not present. Check for fault DF097
"Windscreen wiper park position circuit".
Check that the blade is correctly mounted on the blade holder and on the connecting pin.
Check that the mounting nut for the wiper arm is correctly tightened (see MR411, 85A Wipers-washers).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 20 of 24

85A-20
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 15 No front wiping following activation of the wiper switch
NOTESOnly refer to the customer complaints after performing a complete check using the
diagnostic tool.
Check in particular the correct functioning of statuses ET077 "Wiper stalk position"
and ET114 "Wiper request by rain sensor", ET027 "Windscreen wiper park
position" and commands AC056 "Low speed wiper" and AC057 "High speed
wiper" in the UCH. Check for fault DF097 "Windscreen wiper park position
circuit".
Perform a multiplex network test if the multiplex network is faulty (see 88B, Multiplexing).
Check that the blades are correctly fitted to the blade holders and that each mounting nut is correctly tightened.
Check that nothing is interfering with the windscreen wiper mechanism operation.
Check that the motor is in good condition.
Check that the mechanism between the motor and the blade is correctly mounted and tightened (see MR411,
85A Wipers-washers).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 21 of 24
85A-21
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 16 The windscreen wiper blades stop in the wrong position
NOTESOnly check this customer complaint after performing a complete check with the
diagnostic tool.
Check in particular the correct functioning of statuses ET077 "Wiper stalk position"
and ET027 "Windscreen wiper park position". Also check that fault DF097
"Windscreen wiper park position circuit" is not present.
Perform a multiplex network test if the multiplex network is faulty (see 88B, Multiplexing).
Check that the blades are correctly fitted to the blade holders and the mounting shaft.
Check that the mounting nuts for the blade holders are correctly tightened.
Check that the mechanism between the motor and the blades is correctly mounted and tightened (see MR411,
85A Wipers-washers).
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 22 of 24
85A-22
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 17 No front and rear screen washer
NOTESOnly check this customer complaint after a complete check with the diagnostic tool.
Check in particular the correct functioning of statuses ET078 "Front washer
request" and ET079 "Rear washer request" in the UCH.
The reservoir containing the washer fluid?
YES
Does the pump run when its control is activated?
YES
Check the condition of the pipes and jets.
Are they in good condition?
YES
Are the jets correctly adjusted?
YES
End of fault finding.
NOPut some washer fluid in the reservoir.
NOPower the pump directly to check it is
functioning correctly.
Replace the pump if it does not work.
NOCarry out the necessary repairs and clean the
jets.
NOAdjust the jets.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 23 of 24

85A-23
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 18 No wiping when it rains
NOTESOnly check this customer complaint after a complete check with the diagnostic tool.
Check in particular the correct functioning of statuses ET077 "Wiper stalk position"
and ET114 "Wiper request by rain sensor" in the UCH.
Note:
If the exterior temperature is below 5 ˚C, automatic wiper action will be blocked, to
avoid damaging the wiper blades if they are frozen.
STEP 1
Place the command in the intermittent position to activate automatic wiping.
If necessary explain to the customer how this function works.
STEP 2
Check whether the vehicle has a rain / light sensor. If the vehicle does not have a rain / light sensor, explain to the
customer that this is normal, and that the vehicle does not have this feature.
Check that the vehicle is configured with a rain / light sensor.
Check that LC044 "Rain/light sensor" displays "Present". If not, carry out CF035 "Rain/light sensor".
Check that LC096 "Automatic wiper function" displays "With". If not, carry out CF194 "Automatic wiper
function".
Check that LC095 "Automatic headlight function", displays "With". If not, carry out CF193 "Automatic
headlight function".
STEP 3
Check that the windscreen is clean and in good condition (no cracks, bonded correctly, etc.).
Check that the sensor is present and correctly positioned.
Check that the windscreen is the correct type.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 24 of 24

85A-24
MR-413-X44-85A000$900_eng.mif
V1
WIPERS - WASHERS
Fault finding - Fault Finding Chart85A
ALP 19No change in wiper speed after activating the wiper intermittent
speed ring
NOTESOnly check this customer complaint after a complete check with the diagnostic tool.
Check in particular the correct functioning of statuses ET077 "Wiper stalk position"
and ET114 "Wiper request by rain sensor" in the UCH.
Note:
In order for intermittent wiping to function, the ignition must be on and the wiper
intermittent speed ring should be at least in position "1". With each change of position
for the wiper intermittent speed ring, the windscreen wiper blades should carry out
one movement.
If the exterior temperature is below 5 ˚C, automatic wiper action will be blocked, to
avoid damaging the wiper blades if they are frozen.
STEP 1
Check that the vehicle is fitted with a wiper intermittent speed ring.
Check that LC094 "Wiper intermittent speed ring" displays "With". If not, carry out CF191 "Wiper intermittent
speed ring".
If CF191 "Wiper intermittent speed ring" displays "With", check in the ICM application (Shared World
Information) that the vehicle does indeed have this fitted.
STEP 2
Ensure the correct functioning of status ET077 "Wiper stalk position". In the event of a fault consult status
interpretation ET077 "W iper stalk position".
Ensure the correct functioning of status ET096 "Wiper intermittent position". In the event of a fault consult
status interpretation ET096 "Wiper intermittent position".
Ensure that the park position is not presenting a fault (DF097 "Windscreen wiper park position").
STEP 3
Check that the vehicle is configured with a rain / light sensor.
Check that LC044 "Rain/light sensor" displays "Present". If not, carry out CF035 "Rain/light sensor".
Check that LC096 "Automatic wiper function" displays "With". If not, carry out CF194 "Automatic wiper
function".
Check that LC095 "Automatic headlight function", displays "With". If not, carry out CF193 "Automatic
headlight function".
AFTER REPAIRCarry out a complete check with the diagnostic tool.
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