2009 PONTIAC SOLSTICE Owners Manual

Usage Fluid/Lubricant
Rear AxleSAE 75W-90 Synthetic
Axle Lubricant (GM Part
No. U.S. 89021677, in
Canada 89021678) meeting
GM Specication 9986115.
Rear Axle
(Limited-Slip
Differential)SAE 75W-90 Synthetic Axle
Lubricant (GM Part No.
U.S. 89021677, in
Canada 89021678) meeting GM
Specication 9986115. With a
complete drain and rell add
4 ounces (118 ml) of Limited-Slip
Axle Lubricant Additive
(GM Part No. U.S. 1052358, in
Canada 992694) where required.
SeeRear Axle on page 5-40.
Chassis
LubricationChassis Lubricant
(GM Part No. U.S. 12377985, in
Canada 88901242) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.Usage Fluid/Lubricant
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring
Anchor, and
Release PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Hood and Door
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant (GM Part No.
U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease
(GM Part No. U.S. 12345579, in
Canada 992887).
6-13

Maintenance Replacement Parts
Replacement parts identied below by name, part number, or specication can be obtained from your dealer/retailer.
Maintenance Replacement Parts
Part Part Number ACDelco Part Number
Engine Air Cleaner/Filter
2.0L L4 Engine 15925738 A3084C
2.4L L4 Engine 15287103 A3076C
Engine Oil Filter 12605566 PF457G
Spark Plugs
2.0L L4 Engine 12620540 41-108
2.4L L4 Engine 12598004 41-103
Wiper Blades
Driver Side — 16 in (40 cm) 10344209 —
Passenger Side — 22 in (55 cm) 10344210 —
6-14

Engine Drive Belt Routing
Belt routing for air conditioning (AC) shown. Dotted line
represents routing for vehicles without AC.
6-15

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-8can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-18

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone
(TTY) Users...............................................7-5
Customer Assistance Offices............................7-5
GM Mobility Reimbursement Program................7-6
Roadside Assistance Program..........................7-6
Scheduling Service Appointments.....................7-8
Courtesy Transportation...................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-13
Reporting Safety Defects to the United
States Government....................................7-13
Reporting Safety Defects to the Canadian
Government..............................................7-13
Reporting Safety Defects to General Motors.....7-14
Service Publications Ordering Information.........7-14
Vehicle Data Recording and Privacy................7-15
Event Data Recorders...................................7-15
OnStar
®......................................................7-16
Navigation System........................................7-16
Radio Frequency Identication (RFID)..............7-16
Section 7 Customer Assistance Information
7-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Pontiac Customer Assistance Center
at 1-800-762-2737. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Pontiac, remember that your concern
will likely be resolved at a dealer’s facility. That is
why we suggest you follow Step One rst.
STEP THREE — U.S. Owners:Both General Motors
and your dealer are committed to making sure you
are completely satised with your new vehicle. However,
if you continue to remain unsatised after following
the procedure outlined in Steps One and Two, you can
le with the BBB Auto Line Program to enforce your
rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
7-2