2009 Mercury Mountaineer phone

•Service specials and promotions.
In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
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Owners Guide, 2nd Printing
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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: [email protected]
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1-800-392-3673.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
Or to order a free publication catalog, call toll free: 1-800-782-4356
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Roof rail cross bars
Trailer hitch drawbars, wiring harnesses and accessories
TripTunes™ Advanced portable audio connection
Peace of mind
Mobile-Ease™ hands-free communication system
Remote start
Vehicle security systems
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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Owners Guide, 2nd Printing
USA(fus)
Accessories
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A
Accessory delay ........................104
AdvanceTrac ..............................269
Air cleaner filter ...............370–371
Air conditioning ..........................80
Airbag supplemental restraint
system ........................190, 199, 201
and child safety seats ............192
description ..............190, 199, 201
disposal ....................................205
driver airbag ............192, 200, 202
indicator light .................199, 204
operation .................192, 200, 202
passenger airbag .....192, 200, 202
side airbag ...............................199
All Wheel Drive (AWD),
driving off road .........................284
Ambulance packages ....................8
Antifreeze (see Engine
coolant) .....................................349
Anti-lock brake system
(see Brakes) ......................266–267
Anti-theft system ......................152
Audio system
(see Radio) ......................19, 23, 30
Automatic transmission
driving an automatic
overdrive .........................277, 279
fluid, adding ............................368
fluid, checking ........................368
fluid, refill capacities ..............372
fluid, specification ..................372
Auxiliary input jack (Line in) ....38
Auxiliary power point ...............101
Axle
lubricant specifications ..........372refill capacities ........................372
B
Battery .......................................347
acid, treating emergencies .....347
jumping a disabled battery ....313
maintenance-free ....................347
replacement, specifications ...371
servicing ..................................347
Belt-Minder
.............................185
Booster seats .............................220
Brakes ........................................266
anti-lock ...........................266–267
anti-lock brake system (ABS)
warning light ...........................267
fluid, checking and adding ....368
fluid, refill capacities ..............372
fluid, specifications .................372
lubricant specifications ..........372
parking ....................................267
shift interlock ..........................276
C
Calculating load ........................253
Capacities for refilling fluids ....372
Cargo cover ...............................136
Cargo management system ......136
Cell phone use ..............................8
Changing a tire .........................303
Child safety seats ......................209
attaching with tether straps ..217
in front seat ............................210
in rear seat ..............................210
LATCH .....................................213
recommendations ...................207
Child safety seats - booster
seats ...........................................220
2009 Mountaineer(mnt)
Owners Guide, 2nd Printing
USA(fus)
Index
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