2009 Mercury Mountaineer towing

WRECKER TOWING
Note:Turn off the power running boards (if equipped) prior to
preparing the vehicle for towing. Refer toRunning boardsin theDriver
Controlschapter.
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On AWD vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
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Roadside Emergencies
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Emergency towing
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Vehicle is facing forward so that it is being towed in a forward
direction.
•Place the transmission in N (Neutral). Refer toBrake shift interlock
in theDrivingchapter for specific instructions if you cannot move the
gear shift lever into N (Neutral).
•Maximum speed is not to exceed 35 mph (56 km/h).
•Maximum distance is 50 miles (80 km).
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authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
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Customer Assistance
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Oil overheat can be triggered in severe driving conditions, such as
towing heavy loads over mountainous terrain in extreme hot
temperatures. As oil temperature increases, engine and vehicle speed
will be limited. The transmission will also shift differently.
When the engine oil has cooled, the vehicle will perform normally.
When fail-safe cooling mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. Remember that the engine is capable of completely
shutting down automatically to prevent engine damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait approximately 15 minutes for the engine to
cool.
4. Check the coolant level and replenish if low. Look for coolant leakage
in the engine compartment and under the vehicle.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Restart the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
For fuel filter replacement, see your authorized dealer. Refer to
scheduled maintenance informationfor the appropriate intervals for
changing the fuel filter.
Replace the fuel filter with an authorized Motorcraft part. The
customer warranty may be void for any damage to the fuel system
if an authorized Motorcraft fuel filter is not used.
WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
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Maintenance and Specifications
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Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried).
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Maintenance and Specifications
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easy access/easyout
feature .....................................163
front seats ...............................159
heated ..............................164–165
memory seat ...................147, 162
SecuriCode keyless entry
system ........................................151
SecuriLock passive anti-theft
system ........................................152
Setting the clock
AM/FM single CD .....................25
AM/FM/In-dash 6 CD ................32
Snowplowing .................................8
Spark plugs,
specifications .....................371, 377
Special notice
ambulance conversions ..............8
utility-type vehicles ....................7
Specification chart,
lubricants ...................................372
Speed control ............................108
Starting your vehicle .......261–262,
264
jump starting ..........................313
Steering wheel
controls ....................................111
tilting .........................................98
SYNC
..........................................77
T
Tilt steering wheel ......................98
Tire Pressure Monitoring
System (TPMS)
Roadside Emergencies ...........303
Tires, Wheels and Loading ....241
Warning Displays ..............12, 132
Tires ...........................226–228, 303alignment ................................234
care ..........................................231
changing ..........................303, 308
checking the pressure ............231
inflating ...................................229
label .........................................240
replacing ..........................232, 308
rotating ....................................235
safety practices .......................234
sidewall information ...............236
snow tires and cables .............246
spare tire .................303, 306–307
terminology .............................228
tire grades ...............................227
treadwear ........................227, 231
Towing .......................................254
recreational towing .................259
trailer towing ..........................254
wrecker ....................................319
Transfer case
fluid checking .........................369
Transmission .............................276
brake-shift interlock (BSI) ....276
fluid, checking and adding
(automatic) .............................368
fluid, refill capacities ..............372
lubricant specifications ..........372
Turn signal ..................................89
U
USB port ......................................40
V
Vehicle Identification Number
(VIN) ..........................................378
Vehicle loading ..........................247
Ventilating your vehicle ...........264
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Index
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W
Warning lights (see Lights) .......12
Washer fluid ..............................340
Water, Driving through .............291
Windows ....................................147
power .......................................102rear wiper/washer .....................98
Windshield washer fluid and
wipers ..........................................97
checking and adding fluid .....340
liftgate reservoir .....................340
replacing wiper blades ...........341
Wrecker towing .........................319
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Index
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