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1. When on an active call, press. This will put your first call on hold.
2. Place the second call by accessing the contact information through
SYNC or by using voice recognition and saying the contact name or
number and placing the call.
3. Once you are actively in the second call, press MENU. CALL MENU
will appear.
4. Scroll repeatedly until JOIN CALLS appears in the radio display.
5. Press OK. The display will read JOIN CALLS?
6. Press OK to confirm. The system will join both calls into one and you
will be able to speak to both parties at the same time. The radio display
will indicate that your conference call is active.
Note: SYNC supports a maximum of three callers on a
multiparty/conference call.
Accessing your call history and phone book during an active call
Note: Accessing your phone book is a speed dependent feature. The
vehicle must be moving less than 3 mph (5 km/h) to use this feature.
You can access your call history and phone book while on an active call.
Note: To scroll, press
SEEKor/.
1. Press MENU. The display will read CALL MENU.
2. Scroll repeatedly until CALL HISTORY / PHONE BOOK appears in the
display.
3. Press OK. The system will take you to the chosen menu item.
Refer to Call History andAccessing your phone book for further details
on making selections in those menus.
HOW SYNC INTERACTS WITH YOUR BLUETOOTH ENABLED
CELLULAR PHONE
While SYNC has a variety of features, many of them are dependent on
your device’s functionality. To ensure that you have a compatible device
or to check which features are compatible with SYNC, please check your
device’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNC works in
conjunction with your Bluetoothenabled cellular phone to offer many
options within SYNC’s PHONE MENU.
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2. Scroll repeatedly until CALL HISTORY appears in the radio display.
3. Press OK to confirm the selection and enter the CALL HISTORY menu.
4. Scroll repeatedly to cycle through INCOMING, OUTGOING or MISSED.
5. Press OK when the desired selection appears in the radio display.
6. Scroll repeatedly to cycle through the desired calls.
7. Press OK or
to call the desired selection.
Note: SYNC will attempt to automatically re-download your phone
book/call history each time your phone connects to SYNC (if the auto
download feature is on and if your Bluetoothenabled cellular phone
supports this feature).
ACCESSING YOUR PHONE BOOK
Note: This is a phone dependent feature.
Note: This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to browse your phone book. However, if your
phone supports phone book downloads, you can access your contacts at
any time by pressing VOICE or
and saying the contact’s name.
When you pair your phone with SYNC, you can choose to download your
cellular phone book. SYNC can support downloading up to approximately
2,000 entries per Bluetoothenabled phone.
Note: To scroll, press
SEEKor/.
1. Press
to enter PHONE MENU.
2. Scroll repeatedly until PHONE BOOK appears in the radio display.
3. Press OK to confirm the selection. If there are fewer than 255 listings,
SYNC will list them alphabetically in flat file mode. If there are more
than 255 entries listed, SYNC will organize them into quick select
alphabetical categories (i.e. AAAAA-MMMMM and MMMMN — ZZZZZ).
The number of categories will vary depending on the number of entries
downloaded.
4. If there are more than 255 entries, scroll repeatedly to cycle through
these categories until the desired category appears in the radio display.
5. Press OK to confirm.
6. Scroll repeatedly to cycle through the desired contact.
7. Once the desired entry is reached, press OK or
to call the entry.
For further information, refer to Modifying your phone book.
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using cell phones, even with voice
commands. The driver’s primary responsibility is the safe operation of
their vehicle. Only use media and other devices not essential to the
driving task when it is safe to do so.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands: • Play all •Play
• Pause •What’s playing?
• Connections •Play next track
• Play previous track •Play next folder
2
• Similar music •Play previous folder2
• Autoplay on •Autoplay off
• Repeat off •Repeat on
• Shuffle on •Shuffle off
• Play genre
1•Play playlist 1
• Play album •Play artist 1
• Play track 1•Search artist 1
• Search genre 1•Search track 1
• Search album 1•Refine album 1
• Refine artist 1•Refine track 1
1
Voice commands are not available until indexing is complete.2Voice commands only available in folder mode. For more information,
refer to Exploring the USB device later in this chapter.
Note: In the above possible commands, “”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay: With this feature ON, SYNC allows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNC will not begin to play any of your music
until all media has all been indexed.
Note: The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
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Search/Play Genre:You can search for and play a specific genre (type)
of music. SYNC will search all the data from your indexed music and, if
available, will begin to play that type of music.
Note: You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music: You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNC will use the metadata
information of each indexed song to compile a playlist for you.
Search/play artist/track/album: You can search for a specific
artist/track or album from the music SYNC has indexed through the USB
port.
Refine: This allows you to ‘refine’ your previous commands. For
example, if you told SYNC to search and play all music by a certain
artist, you could then tell SYNC to “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Voice commands while using Line in
While using the Line in feature (Auxiliary input jack), you may
speak the following commands:
• SYNC •Line in
• Bluetooth Audio •Cancel
• Phone •Voice settings
Voice commands when in Bluetooth audio mode
When in Bluetooth audio mode, you may use the following
commands: • Play •Connections
• Pause •Play next track
• Play previous track
Note: Please refer to your device’s user guide to see if these commands
are supported for Bluetoothaudio.
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At any time, you may say these commands: • SYNC •USB
• Help •Bluetooth Audio
• Line in •Phone
• Voice settings •Read message
• Cancel
Connecting a digital media player to SYNC via the USB port
Note: If your digital media player has an ON/OFF switch, ensure that
the device is ON.
1. Plug the device into the vehicle’s USB port.
2. Press AUX repeatedly until SYNC USB appears in the radio display.
3. Depending on how many digital media files are on your connected
device, INDEXING may appear in the radio display until indexing is
complete. You will then be taken to the PLAY MENU. Press OK.
4. Press
/to cycle through selections of: Play All, Albums, Genres,
Playlists, Tracks, Explore USB, Similar Music and Return.
5. When the desired PLAY MENU selection appears in the radio display,
press OK to build your desired music selection.
What’s playing?
At any time while a track is playing, you can press
or VOICE and say,
“What’s playing?”. SYNC will read the metadata tags of the playing track
to you (if populated).
USING YOUR MEDIA MENU
SELECT SRC (SOURCE) will allow you to select from various possible
SYNC media sources, such as: USB, BT STEREO or LINE IN (Auxiliary
Input jack).
To access the SELECT SRC (SOURCE) within the Media section of
SYNC:
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU to enter the MEDIA MENU.
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10. Once pairing is successful, the device name and then CONNECTING
and then CONNECTED will appear in the radio display.
You can now change SYNC sources to BT AUDIO and stream music from
your device.
Adding a Bluetooth media device which is in discoverable mode
Note: This is a speed dependent feature. Your vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
Note: If your phone supports streaming Bluetoothaudio and has already
been paired with SYNC as a phone, you do not have to go through the
pairing process again.
Note: Use this process when your device generates the PIN instead of
SYNC.
Note: To scroll, press
SEEKor/.
1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display followed by PLAY MENU.
3. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
4. Press OK to confirm and enter the SYSTEM SETTINGS menu.
5. Scroll until BT (BLUETOOTH) DEVICES appears in the display. Press
OK to confirm and enter the BT DEVICE menu.
6. Scroll until ADD DEVICE appears in the radio display. Press OK to
confirm.
7. When FIND SYNC appears in your radio display, scroll repeatedly until
FIND DEVICES appears. Press OK to confirm.
8. After the search for active BT DEVICE is complete, scroll to find the
desired device. Press OK to confirm.
9. Refer to your device’s user guide for instructions on how to put your
device into discoverable mode. When your media device gives you a PIN,
enter that PIN into SYNC using voice commands (or using the 0–9
memory presets on your audio system, if equipped), when prompted.
10. When you have entered your last digit via voice, say “Enter”.
11. When the process is complete, SYNC will display CONNECTED and
the name of the device will appear in the radio display.
You can now change SYNC sources to BT (BLUETOOTH) AUDIO and
stream music from your device.
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1. Press AUX repeatedly until SYNC appears.
2. Press MENU. MEDIA MENU will momentarily appear in the radio
display.
3. Press OK to access PLAY MENU.
4. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
5. Press OK to confirm and enter the SYSTEM SETTINGS menu.
6. Scroll repeatedly until ADVANCED appears in the radio display.
7. Press OK to confirm and enter the ADVANCED menu.
8. Scroll repeatedly until MASTER RESET appears in the radio display
9. Press OK. SYNC will ask you to confirm the master reset.
10. Press OK to confirm. The radio display will read RESET DONE.
SYNC will take you back to the ADVANCED SETTINGS menu.
Installing new vehicle applications
You can download new software applications (if available) and then load
the desired applications onto SYNC through your USB port. Please refer
to www.SyncMyRide.com for further information.
USING SYNC’S PLAY MENU
The SYNC PLAY MENU allows you to play your music by playing all
selections, by artist listing, album listing, genre listing, playlists, tracks,
or by selecting similar music to what is currently playing. You can also
choose to ‘Explore USB’ which will allow you to explore supported digital
music files on your playing device.
WARNING: SYNC PLAY MENU manual control is a backup
interface to voice commands. Do not use SYNC PLAY MENU
manual control while driving.
Note: The PLAY MENU is only available for indexable media through the
USB port. This is not available for LINE IN and BT AUDIO.
SYNC is able to organize and sort your indexed media from your playing
device by metadata tags. Metadata tags are descriptive software
identifiers embedded in your media files which provide information about
the media file. SYNC supports the following metadata tags:
• Artist
• Album
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the previous/next folder. Press OK to select a folder and scroll repeatedly
through all subfolders and/or tracks in the selected folder.
Note: PLAY ALL will appear in every subfolder, giving you quick access
to play all tracks in the particular folder.
Refer to Using the media settings in your media menu earlier in this
chapter for further information on making adjustments to your music
(i.e., Seek, Shuffle, Autoplay and Repeat).
Playing similar music
SYNC allows you to play music similar to what is currently playing from
the USB port. The system will use the metadata information of each song
to compile a playlist for you. To access:
Note: To scroll, press
SEEKor/.
1. Ensure that your playing device is plugged into the USB port and is
ON.
2. Ensure that you are listening to an indexed track.
3. Press AUX repeatedly until SYNC USB appears.
4. Press MENU. MEDIA MENU will momentarily appear in the display.
5. Press OK to access the PLAY MENU.
6. Press OK.
7. Once PLAY ALL appears in the radio display, scroll repeatedly until
SIMILAR appears in the radio display.
8. Press OK. The system will create a new list of similar songs and begin
playing.
Note: Your metadata tags must be populated in order for the SIMILAR
MUSIC feature to include each TRACKS.
Note: With certain playing devices, if your metadata tags (Artist, Album,
Track, Genre) are not populated, the tracks won’t be available in voice
recognition, the PLAY MENU or SIMILAR MUSIC. However, if you place
these tracks with unpopulated metadata tags onto your playing device in
“Mass Storage Device mode”, these tracks will be available in voice
recognition, PLAY MENU browsing or SIMILAR MUSIC. UNKNOWN will
be placed into any unpopulated metadata tag.
Refer to Using the media settings in your media menu earlier in this
chapter for further information on making adjustments to your music
(i.e., Seek, Shuffle, Autoplay and Repeat).
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