ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or
70,000 miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
If you need towing after the New Vehicle Limited Warranty period has
ended, roadside assistance can arrange towing and charge your credit
card unless the problem is covered by another Ford warranty. Ford will
pay the tow charge under the other warranty.
2009 Mariner Hybrid(mhv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
224
Foglamps .....................................49
Four-Wheel Drive vehicles
driving off road .......................217
preparing to drive your
vehicle .....................................211
Fuel ............................................286
calculating fuel economy..78, 292
cap ...........................................288
capacity ...................................304
choosing the right fuel ...........289
comparisons with EPA fuel
economy estimates .................295
detergent in fuel .....................290
filler funnel .............................290
filling your vehicle with
fuel ...........................286, 288, 292
filter, specifications ........286, 303
fuel pump/high voltage
shut-off switches ....................226
improving fuel economy ........292
octane rating ...................289, 307
quality ......................................290
running out of fuel .........247, 290
safety information relating to
automotive fuels .....................286
Fuses ..................................228–229
G
Gas cap (see Fuel cap) ............288
Gas mileage
(see Fuel economy) .................292
Gauges .........................................23
H
Hazard flashers .........................226
Head restraints .........................113
Headlamps ...................................48
aiming ........................................51bulb specifications ....................55
daytime running lights .............50
flash to pass ..............................50
high beam .................................50
replacing bulbs .........................56
turning on and off ....................48
Heating
heating and air conditioning
system .......................................43
Hood ..........................................272
I
Ignition ...............................198, 307
Illuminated visor mirror .............62
Infant seats
(see Safety seats) .....................152
Inspection/maintenance (I/M)
testing ........................................297
Instrument panel
cleaning ...................................267
cluster ........................................18
lighting up panel and
interior .......................................51
J
Jump-starting your vehicle ......248
K
Keyless entry system ...............101
autolock ...............................92, 94
keypad .....................................102
locking and unlocking doors ..103
programming entry code .......102
Keys .....................................90, 104
positions of the ignition .........198
2009 Mariner Hybrid(mhv)
Owners Guide, 1st Printing
USA(fus)
Index
330
