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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the period of five years or 60,000 miles (100,000 km), whichever
occurs first on Ford and Mercury vehicles, and six years or
70,000 miles (110,000 km) on Lincoln vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
If you need towing after the New Vehicle Limited Warranty period has
ended, roadside assistance can arrange towing and charge your credit
card unless the problem is covered by another Ford warranty. Ford will
pay the tow charge under the other warranty.
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Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the low voltage (underhood)
battery before servicing high current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
low voltage (underhood) battery or refilling fluid reservoirs.
If the low voltage (underhood) battery has been disconnected and
reconnected, refer to theLow voltage (underhood) batterysection of
theMaintenance and Specificationschapter.
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
A 80A Midi Power steering control module
B 125A Midi SPDJB
1 15A* Heated mirror
2 30A** Rear defroster
3 20A** Rear power point
4 40A** Electric vacuum pump
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 10A* Powertrain Control Module (PCM)
Keep Alive power, PCM relay,
Transmission control module,
Canister vent
6 — Not used
7 15A* Liftgate latch
8 5A* Traction battery control module
9 50A** Brake control module
10 30A** Front wipers
11 — Not used
12 40A** Blower motor
13 10A* A/C clutch
14 10A* Heater/Coolant pump
1550A** Traction Battery Control Module
(TBCM)
16 40A** Cooling fan 1
17 40A** Cooling fan 2
18 50A** Brake control module solenoid
19 30A** Power seats
20 — A/C clutch relay
21A — Rear defroster relay
21B — Ignition relay
21C — Blower relay
21D — PCM relay
22 15A* Ignition coils
23 15A* Fuel injectors
24 10A* Transmission control module
25 5A* Traction battery control module,
Thermal expansion valve
26 20A* Fuel pump, Traction battery
control module
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty
Guide/Customer Information Guideto find out which parts and
services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
High Voltage Information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
The following are specific locations in the rear cargo area that consist of
high voltage components and/or wiring.
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NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted.
ADDITIONAL INFORMATION AVAILABLE ON THE WEB
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service Web
site. You’ll also find important warranty information, customer assistance,
technical expertise, frequently asked questions and much more. The Web
site location is: www.genuineservice.com.
Then go to the vehicles and services pick at the Web site.
U.S. AND CANADIAN SCHEDULE
5,000 miles (8,000 km)
❑Inspect tires for wear and measure tread depth❑Rotate tiresDEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
10,000 miles (16,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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