2009 Mercury Mariner Hybrid service

Peace of mind
Wheel locks
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
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GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality
Care Center has factory trained technicians who can perform the
required maintenance using genuine Ford parts. They are committed to
meeting your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
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Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft or Ford authorized remanufactured
parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Engine Emissions label
Emissions information appears on the Engine Emissions label on the
underside of the hood. This decal identifies engine displacement and
provides certain engine specifications.
Any modification of the emissions control system could create liability
under federal law (U.S.) if made prior to sale and registration, under the
laws of some states if made thereafter. Further, federal law prohibits
vehicle manufacturers, dealers and other persons engaged in the
business of repairing, servicing, selling, leasing or trading motor vehicles
as well as fleet operations from knowingly removing or rendering an
emissions control system inoperative after sale and delivery to an
ultimate purchaser. In Canada, modifications of the emissions control
system could create liability under applicable federal or provincial laws.
Genuine Ford Parts and Service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
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Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
Dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many Dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained Technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your Dealership about the training and
certification their technicians have received.
Factory Authorized Systems Checks
In the event your vehicle experiences a component related concern,
please contact your Ford, Lincoln or Mercury dealership. The Ford Motor
Company Trained Technicians who work at Ford, Lincoln or Mercury
dealerships are specifically trained to understand your vehicle.
A proper repair begins with a thorough system check. Factory
Authorized Systems Checks can ONLY be found at a Ford or Lincoln
Mercury dealership. In some circumstances, the Technician may need to
request your authorization to perform additional operations to determine
the final diagnosis. The Technician’s goal is to ensure that your vehicle is
fixed right the first time, at the best value to you.
The following list represents several of the Factory Authorized Systems
Checks available at participating Ford and Lincoln Mercury Dealerships:
•Climate Control
•Check Engine Light
•All Wheel Drive/Four-Wheel Drive
•Automatic Transmission
•Engine Cooling/Cabin Heating
•Suspension/Steering
•Charge/Start/Battery
•Wheel Alignment
•Brakes
And when your vehicle needs replacement parts, insist that only parts
meeting Ford Motor Company’s specifications are used. Genuine Ford
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and Motorcraft branded parts meet these specifications. You can find
them at your Ford and Lincoln Mercury Dealership. Look for the
following brand logos to ensure the parts installed on your vehicle meet
Ford Motor Company Specifications.
Genuine Ford and Motorcraft Replacement Parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Maintenance parts
installed at your Ford or Lincoln Mercury dealership carry a nationwide,
12 months, 12,000 mile parts and labor limited warranty. Your dealer can
give you details.
Value Shopping for Your Vehicle’s Maintenance Needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner Checks and Services
Refer to Mileage Intervals for Additional Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in thisOwner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum Oil Change Interval
❑12 months, 10,000 miles (16,000 km) or 200 hours of engine operation.
Motorcraft Premium Gold Engine Coolant change interval
❑6 years or 100,000 miles (160,000 km) - change Motorcraft Premium Gold Engine Coolant (whichever comes first)❑After initial change - change Motorcraft Premium Gold Engine Coolant every 3 years or 50,000 miles (80,000 km).
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NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted.
ADDITIONAL INFORMATION AVAILABLE ON THE WEB
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service Web
site. You’ll also find important warranty information, customer assistance,
technical expertise, frequently asked questions and much more. The Web
site location is: www.genuineservice.com.
Then go to the vehicles and services pick at the Web site.
U.S. AND CANADIAN SCHEDULE
5,000 miles (8,000 km)
❑Inspect tires for wear and measure tread depth❑Rotate tiresDEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
10,000 miles (16,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect high voltage battery A/C filter, replace if necessary
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
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Child safety seats - booster
seats ...........................................160
Cleaning your vehicle
engine compartment ..............265
instrument panel ....................267
interior .....................................267
plastic parts ............................266
washing ....................................263
waxing .....................................264
wheels ......................................264
wiper blades ............................266
Climate control (see Air
conditioning or Heating) ............43
Clock ............................................25
Compass, electronic ....................62
calibration .................................63
set zone adjustment .................62
Console ........................................64
Controls
power seat ...............................110
steering column ........................73
Coolant
checking and adding ......280–282
refill capacities ................285, 304
specifications ..........................304
Cruise control
(see Speed control) ....................70
Customer Assistance ................224
Ford Extended Service Plan...259
Getting assistance outside
the U.S. and Canada ..............260
Getting roadside assistance ...224
Getting the service you
need .........................................255
Ordering additional owner’s
literature .................................261
Utilizing the
Mediation/Arbitration
Program ...................................259D
Daytime running lamps
(see Lamps) ................................50
Dipstick
automatic transmission
fluid ..........................................298
engine oil .................................275
Driving under special
conditions ..................214, 218, 221
sand .........................................219
snow and ice ...........................222
through water .................220, 223
E
Electronic message center .........77
Emergencies, roadside
jump-starting ..........................248
running out of fuel .........247, 290
Emission control system ..........295
Engine ........................................307
cleaning ...................................265
idle speed control ...................278
lubrication specifications .......304
refill capacities ........................304
service points ..................272–273
Engine block heater .................201
Engine oil ..................................275
checking and adding ..............275
dipstick ....................................275
filter, specifications ........277, 303
recommendations ...................277
refill capacities ........................304
specifications ..........................304
Event data recording ..................14
Exhaust fumes ..........................201
F
Fluid capacities .........................304
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